Staff were friendly, and always responded to my requests for an update immediately. Delays out of Fernlands control. Only thing that could have been done better was the fact that promised update phone... See more
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Great customer service. If you call their number a real human answers and actually helps you by doing what they say they will. Sadly a rare quality to find in a company these days because “bean counte... See more
Your man Sam is amazing - helpful always smiling Always great to get a delivery when Sam is your man
Once again outstanding effort from the Fernland team!! Many options much closer to home for my garden requirements but quality and service is second to none. Online tracking and a well thought out w... See more
Company details
Information provided by various external sources
Providing quality solutions to your requirements. Nursery Supplies, Turf Care Products, Greenhouses, Landscape Supplies.
Contact info
31-35 Paulger Flat Road , 4561, Yandina, Australia
- 07 5454 8800
- sales@fernland.com.au
- fernland.com.au
4.9
Excellent
1k reviews
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"Now wasn't that easy"
Once again outstanding effort from the Fernland team!! Many options much closer to home for my garden requirements but quality and service is second to none.
Online tracking and a well thought out website make it easy!!
Very much appreciated from Tassie.
23 October 2025
Fernland always handle their customers…
Fernland always handle their customers with professionally and with respect
21 October 2025
Reply from Fernland
Thanks so much! Great to hear everything went smoothly and the product exceeded your expectations.
At Fernland Customer service always is one fast delivery system
At Fernland Customer service always is number one .
19 September 2025
Reply from Fernland
Appreciate your kind words, Maria! We’re so glad you’re happy with our service and delivery.
Fernland’s are very efficient
Fernland’s are very efficient. Their staff have immense product knowledge and couldn’t be more helpful.
18 September 2025
Reply from Fernland
Thanks for the lovely feedback! We’re proud of our team’s knowledge and glad it made a difference for you.
Reply from Fernland
Thanks, Craig! We’re pleased we could get that sorted quickly for you. Appreciate the support.
Reply from Fernland
Thanks so much! We’re glad you’re happy with our service and appreciate your support.
They are prompt at receiving and…
They are prompt at receiving and packing the order. if there are any problems- such as stock not available, their communication is excellent. great to deal with.
18 August 2025
Reply from Fernland
Thanks, Anne! We really appreciate your kind words. Great to hear our communication and service hit the mark.
Reply from Fernland
Thanks Phil! Great to hear everything arrived on time and you’re happy with the service.
Very helpful and quick
19 August 2025
Reply from Fernland
Thanks for the great feedback! We’re really pleased to hear our team could help you quickly.
Prompt delivery
21 July 2025
Reply from Fernland
Thanks for your feedback! Great to hear your order arrived promptly — we really appreciate it.
Good communication on delivery ETA
Good communication on delivery ETA. All stock requested was available.
21 July 2025
Going that extra mile.
I have elderly parents who cannot lift but when I asked if the driver delivering their perlite could unload it and put in their trailer for them I was expecting a no but your amazing customer service shinned through again.
Fernland have never disappointed me with going that extra mile and actually putting your customer first.
Thankyou
18 July 2025
Your service was good but transport…
Your service was good but transport could be better
regards Irene
23 July 2025
From purchase to pick-up great service
From purchase to pick-up great service, office very helpful, truck driver was also very helpful thank you
21 July 2025
timely delivery
timely delivery, always notify us if goods need to be ordered in. Friendly service
21 July 2025
Fantastic customer service
Fantastic customer service. Amazing range of products backed by a reliable and friendly delivery service.
20 June 2025
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