Fernland Reviews 1,150

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Rated 5 out of 5 stars

Staff were friendly, and always responded to my requests for an update immediately. Delays out of Fernlands control. Only thing that could have been done better was the fact that promised update phone... See more

Rated 5 out of 5 stars

Great customer service. If you call their number a real human answers and actually helps you by doing what they say they will. Sadly a rare quality to find in a company these days because “bean counte... See more

Rated 5 out of 5 stars

Once again outstanding effort from the Fernland team!! Many options much closer to home for my garden requirements but quality and service is second to none. Online tracking and a well thought out w... See more

Company details

  1. General Store

Information provided by various external sources

Providing quality solutions to your requirements. Nursery Supplies, Turf Care Products, Greenhouses, Landscape Supplies.


Contact info

4.9

Excellent

TrustScore 5 out of 5

1k reviews

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Asks customers to review

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Rated 5 out of 5 stars

Ordering online from Fernland.

I only order online from Fernland.
From the point of order to delivery it is all done in the background and I am keep informed of the delivery status.
Five minutes work my end. Job done.

18 June 2025

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