Staff were friendly, and always responded to my requests for an update immediately. Delays out of Fernlands control. Only thing that could have been done better was the fact that promised update phone... See more
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Great customer service. If you call their number a real human answers and actually helps you by doing what they say they will. Sadly a rare quality to find in a company these days because “bean counte... See more
Your man Sam is amazing - helpful always smiling Always great to get a delivery when Sam is your man
Once again outstanding effort from the Fernland team!! Many options much closer to home for my garden requirements but quality and service is second to none. Online tracking and a well thought out w... See more
Company details
Information provided by various external sources
Providing quality solutions to your requirements. Nursery Supplies, Turf Care Products, Greenhouses, Landscape Supplies.
Contact info
31-35 Paulger Flat Road , 4561, Yandina, Australia
- 07 5454 8800
- sales@fernland.com.au
- fernland.com.au
Asks customers to review
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Good customer service and delivery.
Helpful and quick delivery.
Always great service and quality…
Always great service and quality products. Love dealing with you.
Great service very helpful and easy to…
Great service very helpful and easy to work with.
Helping out the small guy: You went out of your way to ensure we…
You went out of your way to ensure we got our small order. Much appreciated.
Good customer service and received…
Good customer service and received goods in a timely manner
Great range and quick delivery
Excellent service and fast delivery
Excellent service and fast delivery. Awesome range of products.
Excellent customer service
Website is easy to use, delivery was quick and reasonably priced.
fernland is always a pleasure to deal…
fernland is always a pleasure to deal with. Stock always arrives on time.
The customer service was great!
The customer service was great! I managed to get my order much faster than I anticipated, and the staff were friendly and helpful.
Fantastic range
I receive a massive amount of help with…
I receive a massive amount of help with ferts poisons and chemicals also the application rates and the correct procedure and safety tips. We are lucky to have a couple of very dedicated reps in our area
professional
Fernland have always been very professional with help and service with me throughout the many years previous and now, They are my first go to when in need for advice or help
Outstanding Service
Fantastic service - on-line ordering was easy - phone follow up & incredibly fast & reliable delivery. I purchased supplies for my African Violet Nursery on the Gold Coast....Product prices were very good & delivery price was fair...Thank You Fernland for helping me look after me & my African Violet Nursery.
Invoice was not presented on collection…
Invoice was not presented on collection and it took 2 weeks and an email and phone call to get one?
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