Staff were friendly, and always responded to my requests for an update immediately. Delays out of Fernlands control. Only thing that could have been done better was the fact that promised update phone... See more
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Great customer service. If you call their number a real human answers and actually helps you by doing what they say they will. Sadly a rare quality to find in a company these days because “bean counte... See more
Your man Sam is amazing - helpful always smiling Always great to get a delivery when Sam is your man
Once again outstanding effort from the Fernland team!! Many options much closer to home for my garden requirements but quality and service is second to none. Online tracking and a well thought out w... See more
Company details
Information provided by various external sources
Providing quality solutions to your requirements. Nursery Supplies, Turf Care Products, Greenhouses, Landscape Supplies.
Contact info
31-35 Paulger Flat Road , 4561, Yandina, Australia
- 07 5454 8800
- sales@fernland.com.au
- fernland.com.au
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Great service and reliable delivery
The long handled pruner
The long handled pruner that I had from you before was excellent and so razor sharp. It also appeared to have a wider opening therefore enabling a wider range of small branches to be cut, than the model I recently purchased from you. The blade of the more recent one looks smaller too?

Reply from Fernland
The purchasing of products were simple…
The purchasing of products were simple and straight forward. The reson for the 5 stas is simply because there was no exact delivery addresss. I informed the sales person that it would be best to have the external delivery compnay call when approaching the site. What could have been a nightmare went exactl to plan. Product therefore arrived on time to the right location. In future, I will continue using Fernland as my sole supplier.
Prompt and Reliable
The service is always prompt and efficient. Any problems always solved immediately.
Been a long time customer and always…
Been a long time customer and always happy with the service. No hassle ordering and delivery is super fast.
Whether you are commercial business or…
Whether you are a commercial business or a DIYer, Fernland IS the only place you need. Huge range, best prices and best advice. Cannot fault them 👍
Great products, great customer service
Great products at a competitive price with a customer service second to none, Fernland ticks all the boxes, and this has been consistent for the past 20 years we have been doing business with them.
Great service and prompt delivery
Good prices on goods and delivery
Good prices on goods and delivery
Delivery guy helped bring produce inside my gate
Proformas are not accurate for us to place orders
you don't seem to hold adequate stock of pesticides so your proformas are out of date when we order. this has happened twice, making it hard to request pesticides.
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