Staff were friendly, and always responded to my requests for an update immediately. Delays out of Fernlands control. Only thing that could have been done better was the fact that promised update phone... See more
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Great customer service. If you call their number a real human answers and actually helps you by doing what they say they will. Sadly a rare quality to find in a company these days because “bean counte... See more
Your man Sam is amazing - helpful always smiling Always great to get a delivery when Sam is your man
Once again outstanding effort from the Fernland team!! Many options much closer to home for my garden requirements but quality and service is second to none. Online tracking and a well thought out w... See more
Company details
Information provided by various external sources
Providing quality solutions to your requirements. Nursery Supplies, Turf Care Products, Greenhouses, Landscape Supplies.
Contact info
31-35 Paulger Flat Road , 4561, Yandina, Australia
- 07 5454 8800
- sales@fernland.com.au
- fernland.com.au
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Great products, excellent service
I have been dealing with Fernlands for a number of years and whether I have been online or attended in person, I have always had a positive interaction. The ordering online is easy and the costs and timeliness for delivery are great.
Always a pleasure to deal with.
Great staff, very helpful and knowledgeable, who answer questions quickly and efficiently
Fernlands are our local go-to suppliers for the nursery.
Excellent customer service as always.
Fantastic prices and service and…
Fantastic prices and service and delivery on time what else could I ask for. Five stars.
The staff at Fernland are always so…
The staff at Fernland are always so very helpful, informative & friendly. I really can't speak highly enough about Fernland, & their lovely staff. Even if what we need is not in stock, the staff will do their utmost to find a solution. One of the few remaining businesses that actually value customer service. Love these guys!
Customer service
Customer service, and staff knowledge about products. Always really helpful.
Review of phone call on the 30/01/23.
Thanks for the technical discussion we had on various potting mixes for native tubestock.
Peter came up with a great cost…
Peter came up with a great cost effective solution and was proactove in assisting.
👍👍👍👍👍👍
Great support from the sales team.
Internet order and spoke with sales rep. Very happy
All good happy with products and service very helpful and happy
handling with the staff in the office…
handling with the staff in the office was amazing, great service and awesome to deal with. the delivery service you contract out to, they are painful to deal with and bad customer service.
A great company
A great company, that always goes above and beyond to help. Been in the industry for a long time and understands what is required to run a successful Nursery. Awesome customer service. Thanks Greg Daley
No response
My greenkeeper’s level arrived quickly but it wasn’t level not sure if it was damaged in transport which is out of your control. What was in your control was that I rang you to talk about it but no answer so I left a message that hasn’t been answered. I have had numerous emails from you but no response from the message I left.
Fantastic service and fast delivery
Good product
Helpful.knew their product n system…
Helpful.knew their product n system .and fast delivery with tracker.
Fertiliser Order
I recently purchased an order of Osomoform NXT. The website was easy to use; the payment window was secure; and the delivery of product was prompt. I would highly recommend fenland for your next materials purchase
Top Notch Service Always
The new updated online ordering system is great. You can get your order together at any time whether FL is open or not.
Team members who assist over the phone with questions & or follow up are so knowledgeable & courteous, its amazing service always. Plus, if they say they will get back to you they certainly do, every time. No company or business I know does this, as it pains me to be continually f/up others. So, it is always a pleasure to deal with FL.
The only thing is the out of stocks or low products that cause you to pay, but not receive until a later date.
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