$3000 repaid on $1900 loan what a rort. Furthermore the whole maintenance on the website they claim is lies it’s been like that for months don’t even bother with these crooks!
Ferratum Australia
Thanks for visiting Trustpilot. Unfortunately, it’s not possible to leave a review here anymore because the company’s website has closed. Feel free to contact us if you have any questions.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I was impressed at the fast turn around time from when I submitted my online application to the money landing in my account. Response time to queries was also fast. I was pleasantly surprised at how s... See more
Have been amazing, when I needed help with a small loan they came to my rescue when no other loan company would even give me a chance. I have a very poor credit history and I'm trying to improve my cr... See more
Very bad experience with Ferratum.I applied as a previous customer for a very small amount pretty sure they can help me. I received back one of the wrong customer experience...my application has been... See more
Company details
Information provided by various external sources
Ferratum Australia are a small amount lender that deliver fast easy loans with top level customer service.
Contact info
Excellent service
Worst lender I have ever encountered
Worst lender I have ever encountered. I have had 3 loans with them and paid them off on time, no defaults.
At the end of the last loan they invited me to apply for another and promptly declined my application.
Worst company to rebuild your credit rating.
Don't get too excited counting on them for a second or third loan....
Quick response and quick to receive
Quick response and quick to receive. That's the way Loans support should be!!!
5 Stars I Rated Ferratum
5 Stars I Rated Ferratum . Why ?
Because Their Service Had Helped Me When I Kept Getting Knocked Back With Other Leaders .
I Needed The Cash And Ferratum Helped .
They Even Made It Easy Paying Back .
I Grantee You Wont Get Let Down With Ferratum ! 😁
Fast approval
Fast approval, fast bank transfer and quick repayments (to larger repayments is preferable to me than ten smaller ones like most other loan companies) :)
Ferratum does not respond to my …
Ferratum does not respond to my messages and I can't contact and I need to get in touch with them.
Taking too long to complete application …
Taking too long to complete application and poor response time.
Customer service was disgustingly rude …
Customer service was disgustingly rude did not follow processes properly and were not accomodating when trying to fix their mistakes. I will most definitely not be using this service again even if I needed it as a last resort.
ive given the company a 3 stars
ive given the company a 3 stars, as i tried calling but no one answered, ive also message on facebook they have read the message but never replied
Easy and pleasant experience
Easy and pleasant experience! Highly recommend Ferratum!
Very easy people
Very good company never had a problem with anything right through
Customer service representatives are …
Customer service representatives are always helpful and supportive.
Change lending criteria without explanation, decline otherwise loyal customer
I had four loans over a period of several months, and there were no issues in this time. One time, without ANY change in my circumstances, I was told that I do not meet the lending criteria. I was advised that their criteria may change and to try again in the future. I was told that the applications are assessed via an automatic system, and no one is able to tell me what is different on the "system" now, to what there was previously.
You've lost a customer, not that you want my business anyway despite repaying my previous loans without delay or issue. Good luck.
I love Australia this place …
I love Australia this place too!Beautiful scenery,
Fredom
I've had a great experience with
" Ferratum Australia " so friendly, fast,easy hassle frre aplication service and I'm happy to recommend them to everyone. I will use their services again!
It was fast and easy to apply
Would recommend it to anyone because I …
Would recommend it to anyone because I always get approved and if I can not pay it back on time they always organise with me another payment arrangement.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
