Ferratum Australia 

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Rated 1 out of 5 stars

$3000 repaid on $1900 loan what a rort. Furthermore the whole maintenance on the website they claim is lies it’s been like that for months don’t even bother with these crooks!

Rated 4 out of 5 stars

I was impressed at the fast turn around time from when I submitted my online application to the money landing in my account. Response time to queries was also fast. I was pleasantly surprised at how s... See more

Rated 5 out of 5 stars

Have been amazing, when I needed help with a small loan they came to my rescue when no other loan company would even give me a chance. I have a very poor credit history and I'm trying to improve my cr... See more

Rated 1 out of 5 stars

Very bad experience with Ferratum.I applied as a previous customer for a very small amount pretty sure they can help me. I received back one of the wrong customer experience...my application has been... See more

Company details

  1. Non-bank financial service
  2. Financial advisor

Information provided by various external sources

Ferratum Australia are a small amount lender that deliver fast easy loans with top level customer service.


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All reviews

(892)

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Rated 1 out of 5 stars

Worst lender I have ever encountered

Worst lender I have ever encountered. I have had 3 loans with them and paid them off on time, no defaults.
At the end of the last loan they invited me to apply for another and promptly declined my application.
Worst company to rebuild your credit rating.
Don't get too excited counting on them for a second or third loan....

11 September 2017
Unprompted review
Rated 5 out of 5 stars

5 Stars I Rated Ferratum

5 Stars I Rated Ferratum . Why ?
Because Their Service Had Helped Me When I Kept Getting Knocked Back With Other Leaders .
I Needed The Cash And Ferratum Helped .
They Even Made It Easy Paying Back .
I Grantee You Wont Get Let Down With Ferratum ! 😁

24 August 2017
Unprompted review
Rated 4 out of 5 stars

Fast approval

Fast approval, fast bank transfer and quick repayments (to larger repayments is preferable to me than ten smaller ones like most other loan companies) :)

24 August 2017
Unprompted review
Rated 1 out of 5 stars

Customer service was disgustingly rude …

Customer service was disgustingly rude did not follow processes properly and were not accomodating when trying to fix their mistakes. I will most definitely not be using this service again even if I needed it as a last resort.

23 August 2017
Unprompted review
Rated 1 out of 5 stars

Change lending criteria without explanation, decline otherwise loyal customer

I had four loans over a period of several months, and there were no issues in this time. One time, without ANY change in my circumstances, I was told that I do not meet the lending criteria. I was advised that their criteria may change and to try again in the future. I was told that the applications are assessed via an automatic system, and no one is able to tell me what is different on the "system" now, to what there was previously.
You've lost a customer, not that you want my business anyway despite repaying my previous loans without delay or issue. Good luck.

21 August 2017
Unprompted review
Rated 5 out of 5 stars

Fredom

I've had a great experience with
" Ferratum Australia " so friendly, fast,easy hassle frre aplication service and I'm happy to recommend them to everyone. I will use their services again!

1 August 2017
Unprompted review

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