Ferratum Australia 

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Rated 1 out of 5 stars

$3000 repaid on $1900 loan what a rort. Furthermore the whole maintenance on the website they claim is lies it’s been like that for months don’t even bother with these crooks!

Rated 4 out of 5 stars

I was impressed at the fast turn around time from when I submitted my online application to the money landing in my account. Response time to queries was also fast. I was pleasantly surprised at how s... See more

Rated 5 out of 5 stars

Have been amazing, when I needed help with a small loan they came to my rescue when no other loan company would even give me a chance. I have a very poor credit history and I'm trying to improve my cr... See more

Rated 1 out of 5 stars

Very bad experience with Ferratum.I applied as a previous customer for a very small amount pretty sure they can help me. I received back one of the wrong customer experience...my application has been... See more

Company details

  1. Non-bank financial service
  2. Financial advisor

Information provided by various external sources

Ferratum Australia are a small amount lender that deliver fast easy loans with top level customer service.


Contact info

All reviews

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Rated 1 out of 5 stars

Approved for a loan to purchase…

Approved for a loan to purchase Christmas presents last Wednesday & a week later have still not received the funds ? How embarrassing! No ownership or apology from Ferratum either & worst Christmas ever for my kids, just so disappointed.

29 December 2020
Unprompted review
Rated 5 out of 5 stars

Trusted Help

I have found all the staff have been helpful and courteous, when I am in need, I know I can count on them,,,,,,,

27 November 2020
Unprompted review
Rated 5 out of 5 stars

Excellent service with no problems

Excellent service with no problems at all, easy to set up and deal with.
Yes the interest is high but you expect that with a no credit check loan.
If you don't miss a payment I find them great to deal with.

17 June 2020
Unprompted review
Rated 1 out of 5 stars

DONT NOT GET A LOAN THROUGH ferrarum

DONT NOT GET A LOAN THROUGH ferrarum I got a $1000 loan and the interest of 6months is $520, I missed a payment and called them straight away and they wouldn’t let me make the payment as they will charge a default interest charge on top of the missed payment, will never get a loan through this company again BEWARE !!!!

2 April 2020
Unprompted review
Rated 5 out of 5 stars

A great company

A great company. Always courteous and polite when dealing with them over the phone. I would recommend this company anytime for their promptness in getting a loan approved and money in bank.

19 March 2020
Unprompted review
Rated 1 out of 5 stars

My wife tried to get a loan from this…

My wife tried to get a loan from this company, she put her details in, os should I say she tried to put her details< my details kept coming up, finally got to where she needed the pin, Nothing happened, sent numerous emails, still nothing, Then she asked me to ring them, Got the pin! She did not even get past this point.as soon as the pin deails arrived, I RECEIVED AN EMAIL DECLINING HER REQUEST!! Oh damn Well she and her daughter only get $45000+ between them and were declined for a sum of $1500 I CERTAINLY WOULD NOT RECOMEND THIS COMPANY< THEY ARE REAL NOVICES< We as a couple used OKMoney for the past 20 years for quick loans, never had a problem till they told us they were going out of Business. Now we need a company that will help. NOT THIS CRUD COMPANY and I hope you people take notice of this

23 November 2019
Unprompted review
Rated 1 out of 5 stars

Atrocious Customer Service

The customer support is absolutely disgraceful - I wanted to pay my loan out early and they wouldn't send me a payout letter so I'd know how much I needed to pay to finalise the loan. They strung me along for ages.....I needed to get the ombudsman involved in the end.

12 November 2019
Unprompted review
Rated 1 out of 5 stars

Very bad experience with Ferratum.I…

Very bad experience with Ferratum.I applied as a previous customer for a very small amount pretty sure they can help me. I received back one of the wrong customer experience...my application has been rejected in less than one minute for no reason...just a big waste of time with them if cannot help people just change job.

20 September 2019
Unprompted review
Rated 1 out of 5 stars

Do not get a loan with ferratum

Do not get a loan with ferratum. Worst short term loan company ever. They charge u a fortune for a missed payment & then direct debit twice the week after & other bloody fees on top of that. DO NOT BORROW FROM FERRATUM!!!

10 July 2019
Unprompted review
Rated 3 out of 5 stars

I had tried today online to apply for a…

I had tried today online to apply for a loan. I got all the way through the application, only thing i had to do was click on the credit guide button and it kept saying unknown error. I did this 3 times and went on chat and not one of the 3 customer service people helped me. I have heard good things about this company, shame i do not get to experience it.

26 November 2018
Unprompted review
Rated 2 out of 5 stars

Reapplied after 4 yrs for $200

Reapplied after 4 yrs for $200. Was approved but they put the money in my old bank acc. I still had to pay it back & was credited $100 into my current acc. Very terrible service. Met my contractual repayments (Jan-Feb 2018). Have attempted a new loan today only to be declined. None of my details have changed and been in the same job for 7 yrs. Ferratum are useless lenders. DO NOT USE THEIR SERVICE. You will get burnt.

22 August 2018
Unprompted review

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