Wanted to re-order 4 sets of lights. O add to our existing set. Spoke to the gentleman and explained I don’t have the boxes anymore. Gave a few details and hey presto he got the original order from ov... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Excellent lights with a rubber weather sealing gasket around each bulb. Add a plug in dimmer and you can set the level easily. The bulbs have also lasted extremely well. Good company, swift delivery... See more
Company replied
Great quality - thick rubber cable and rubber waterproof holders and good plug. UK manufactured too. Light years ahead of the cheap Chinese rubbish sold on Amazon will work out much cheaper over a 3 -... See more
Company replied
First of all the product is amazing. But due to some high winds some of our bulbs ended up smashed against the wall (more our fault to bad positioning). We order some new one, which we're dispatched q... See more
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Company details
Written by the company
Our mission is to provide high quality Festoon Lighting systems to brighten any event, business or home. Made in the North West of England, our fantastic range of indoor and outdoor lighting features our own brand of high quality made to measure festoon lighting, as well as easy to install connectable sets from market leading brands. Specialising in bespoke work, we pride ourselves on our customer service to ensure we can design a festoon lighting system that meets your exact requirements.
Contact info
Astley Lodge, 2 Queens Road, PR7 1JU, Chorley, United Kingdom
- +44 (0)1257 795186
- info@festoonlighting.com
- festoonlighting.com
4.8
Excellent
230 reviews
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Replied to 100% of negative reviews
Typically replies within 2 weeks
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Reply from Festoon Light
Thank you Iain! We really appreciate you taking the time to review our product.
Wishing you all the best. If you need anything please contact us
Josh
I purchased a 16 lamp holder festoon…
I purchased a 16 lamp holder festoon for lighting a workshop. A perfect low cost low energy lighting solution used in conjunction with 9w warm white Led bulbs. Very simple to install - just hang it up and plug it in.
30 May 2023
Really pleased with our festoon lights
Really pleased with our festoon lights! Good quality, delivery was quick great company!
21 May 2023
Very helpful
17 May 2023
Reply from Festoon Light
Hi Andrew,
Thank you for your kind words as always!
Kind regards
Josh
very helpful and easy to deal with.
10 May 2023
Reply from Festoon Light
Thank you for your review! Josh
Great service and product is great too
17 May 2023
Reply from Festoon Light
Hi Mark
Thank you for your kind words.
Your bespoke festoon was the first of its kind this year. Thank you for trusting us to make that for you. We hope it looks great
Kind regards
Josh
Reply from Festoon Light
Hi Pan
We are really sorry to hear that your Fairy Lights did not work for you. We understand how frustrating that must be!
We noticed on your order that you didnt order a starter cable and that may be why your ConnectGo Fairy Lights are not in working order. As per the listing they do require a power source.
If you contact us directly we would be more than happy to send you a free power source in order to get this working for you. Alternatively we can replace any pre-existing power source and/or lights if you purcahased those from elsewhere.
We have emailed you and hope to hear from you soon so that we can get this sorted.
Kind regards
Josh
Great product suoer helpful when…
Great product suoer helpful when Inordered the wrong stuff by mistake
11 May 2023
Reply from Festoon Light
Hi Anne,
Glad that you are finally sorted with your lights!
Thank you for your review - I hope they are looking great for you.
Kind regards
Josh
Excellent advice when ordering and…
Excellent advice when ordering and super quick delivery! Would highly recommend!
4 May 2023
Reply from Festoon Light
Thank you! We will always try and offer the best advice that we can.
Kind regards
Josh
Easy to use web and quick delivery
25 April 2023
Really helpful customer service and…
Really helpful customer service and great product, really pleased with lights and would definitely buy from again
17 April 2023
Great company to use
Great company to use, have had problems but the company sorted it out without any worry, I would recommend to everyone
16 April 2023
Decent well made fairy lights.
16 April 2023
Excellent service and products
11 April 2023
Excellent service and products
Excellent service and products, very happy with purchase of drop festoon lights
2 April 2023
Great product - great service.
Great advice and service before I'd even made a purchase; honest and helpful. The lights are great. Well made, tough and made to last. I recommend you buy the bulbs here too - you need the right ones to ensure they are waterproof (I nearly bought the wrong ones elsewhere).
You might find cheaper lights, but none of them match the quality of these.
Very happy with the product and the great customer service.
6 March 2023
Have ordered before & product always…
Have ordered before & product always top quality, equipment arrived the next day after ordering
16 February 2023
Really helpful company and very…
Really helpful company and very gorgeous lights which have brought some magic to our garden.
3 January 2023
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