Sadly poor quality soft steel in their steel restraints has in my opinion made their steel stocks unfit for purpose. I suggest they re-examine where they source their materials from. I’ve been a cus... See more
Company replied
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Sadly poor quality soft steel in their steel restraints has in my opinion made their steel stocks unfit for purpose. I suggest they re-examine where they source their materials from. I’ve been a cus... See more
Company replied
As other reviewers have alluded to - appalling customer service. Placed a £600 order 4 days ago and paid a premium for express shipping. Still no indication given as to when any of the item... See more
Company replied
Sadly with a hand crafted item, the packaging let it down. With a metal rod poking through the cardboard and various holes in the box, along with the leather item only protected by a very thin bit of... See more
Company replied
The metal work and attention to detail is everything I would have hoped for with custom workmanship. Our 'hobby' needs more quality companies like 'Fetters'! 2 suggestions: design - the neck r... See more
Founded in 1976, Fetters crafts quality BDSM products and accessories from our workshop and showroom in the heart of Warwick.
3 Emscote Mill, Wharf Street, CV34 5LB, Warwick, United Kingdom
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I ordered off thier website and it came really quickly would recommend
My order was lost, and i had to chase. When it was reordered it was received it promptly.
Have been looking for a tight fitting leather hood for sometime, that was simple in design, without loads of zips, belts and unnecessary stuff attached to it, that would give an intense experience, but could not find the right combination that i was looking for, in relation to quality, price and design that I wanted.
The Cyclone hood on Fetters website was very close to what I was looking for, but didn’t want an opening over the eyes, or such a large zip opening over the mouth. So, sent an email to Fetters, and they were more than happy to customise the hood, to my requirements, ie, they took the eye zip out altogether, and put a much smaller zip on the mouth opening. Which made the hood much more intense, which was what I was after. Having now received the hood, I have to say, that I am absolutely delighted with it. The quality is superb, very well made, and has given me the intense experience that I was looking for, and for a very reasonable price. This is my first purchase from Fetters, after looking at their website for a couple of years, and would have no hesitation in using them again.
Great high quality gear and really great service!
Fast and easy ordering process and delivery
I used Fetters to get a lot of equipment for my home. The furniture is top of the art, well made without a doubt excellent. Also ordered several toys and chains everything was delivered on time and the customer service was flawless. I even got a bag with a broken zip and they replaced it immediately. Cannot fault them. I def will keep buying from them.
I bought a candle from this site and I’m super impressed with the service it came really quickly well packaged and a super high quality product
I ordered a customized deprivation hood and it exceeded expectations. What an intense head trip! The quality and craftsmanship are evident!
The customer service was top notch and delivery was right on target. I would highly recommend!
Although delivery was a little slower than normal (by a day or so) the high quality of the products are always firstclass. Definitely head and shoulders above the competition.
Easy to order. Absolutely fabulous customer service! Really pleased with the product - such great quality.
Incredibly awesome transaction. Received item in 2 days.
My second leather hood from Fetters. The leather quality is excellent! The fit is tight but I wanted it tight so it will stretch out to fit.
The online ordering and tracking system was easy to follow. I will order from Fetters again and soon.

Reply from Fetters
super fast delivery and product is even better than imagined
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