Tuotetiedossa luki että koko gopro varsijalka ja teline olisi paketissa mutta loppujen lopussa huomasin että pienessä alatekstissä luki "vain puristin". In the item description it clearly stated t... See more
Company replied
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See what reviewers are saying
It's hard to get replacement bulbs for my electric advent candle bridge in Australia. I was pleased to find them at a reasonable price including free international shipping at Grandado. They arrived m... See more
Company replied
My order from Grandado was sent back to the sender since I didn't receive any tracking code via SMS or email - BUT the customer service (person called Michelle) solved the issue and the package was se... See more
Company replied
I managed to receive the package due to help I received from customer service. The first attempt failed, because I never got info about my package waiting for pickup. Now customer service informed... See more
Company replied
4.2
Great
635 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Happy customer
Very easy online purchase. the delivery was was good and very happy with the goggles, perfect fit with my s
Shark helmet.
14 April 2024
Unprompted review
Reply from Fi Grandado
Hi Dave,
Thank you for your review.
We are thrilled to hear that the product you received was able to meet your expectations
Wishing you a pleasant day!
With best regards,
Lia from Grandado
This company made me feel comfortable
This company made me feel comfortable with my payment. The shipping time was longer- 2 weeks, but I was able to track it on line. The item was packed well.
11 April 2024
Unprompted review
Reply from Fi Grandado
Hi Lorna,
Thank you for your review.
We are so happy your order arrived just in time.
Wishing you a pleasant day!
With best regards,
Lia from Grandado
Brake Pad Pack x 3 arrived in good time…
Brake Pad Pack x 3 arrived in good time will be fitted in a few months but appear good quality
28 April 2024
Unprompted review
Reply from Fi Grandado
Hi Muz,
Thank you for your review.
Thanks for your kind words and we look forward to seeing you again.
Wishing you a pleasant day!
With best regards,
Lia from Grandado
Exceptionally good service and fast…
Exceptionally good service and fast delivery
3 April 2024
Unprompted review
Reply from Fi Grandado
Hi Wally,
Thank you for your review.
It brings us joy that the delivery has arrived just in time!
Wishing you a pleasant day!
With best regards,
Lia from Grandado
I received the wrong globes
I received the wrong globes. My mistake as I thought I ordered 10w but it was 20w. I found the product description unclear and confusing. Ruined my lamp as the wrong globe burnt and melted.
26 April 2024
Unprompted review
Reply from Fi Grandado
Hi Alison,
Thank you for your review.
So sorry the globe mix-up ruined your lamp! We will check where the description needs improvement.
Wishing you a pleasant day!
With best regards,
Lia from Grandado
Reply from Fi Grandado
Hi Fffr,
Thank you for your review.
We are thrilled that your order made it to you just in time.
Wishing you a pleasant day!
With best regards,
Lia from Grandado
Reply from Fi Grandado
Hi Neiti,
Thank you for your review.
We understand if our delivery terms may not be the most convenient for you. Please note that parcels shipped from China may take longer to arrive.
Wishing you a pleasant day!
With best regards,
Lia from Grandado
Reply from Fi Grandado
Hi Robert,
Thank you for your review.
We are so happy your order arrived just in time.
Wishing you a pleasant day!
With best regards,
Lia from Grandado
Great service and product
Great service and product, very fast delivery from overseas to Melbourne, Australia. Easy company to deal with!
24 April 2024
Unprompted review
Reply from Fi Grandado
Hi Andrew,
Thank you so much for taking the time to leave us this amazing review.
Wishing you a pleasant day!
With best regards,
Lia from Grandado
I was very surprised at how quickly the…
I was very surprised at how quickly the order arrived. It was exactly as listed and it was priced very reasonable. Would definitely order again from this company.
23 April 2024
Unprompted review
Reply from Fi Grandado
Hi Ken,
Thank you for your review.
We're thrilled to hear that you were pleased with the speed and quality of your order! We look forward to serving you again in the future.
Wishing you a pleasant day!
With best regards,
Lia from Grandado
Buying online can work !
It is always great when buying online and unseen that the product is actually what was advertised !! Email notification gave me the confidence the product was on it's way, and it arrived quicker than expected.
16 April 2024
Unprompted review
Reply from Fi Grandado
Hi Dave,
Thank you for your review.
We're thrilled to hear that you received the product as advertised and that it arrived earlier than expected. If you need further assistance, feel free to contact us.
Wishing you a pleasant day!
With best regards,
Lia from Grandado
Good very good I like a lot really nice…
Good very good I like a lot really nice an sexy y es
23 April 2024
Unprompted review
Reply from Fi Grandado
Hi Luigi,
Thank you for your review.
We're delighted that you're pleased with your purchase!
Wishing you a pleasant day!
With best regards,
Lia from Grandado
Very good my order came quick and intact
23 April 2024
Unprompted review
Reply from Fi Grandado
Hi Max,
Thank you for your review.
We are thrilled to hear your order arrived quickly.
Wishing you a pleasant day!
With best regards,
Lia from Grandado
The product is Perfect
23 April 2024
Unprompted review
Reply from Fi Grandado
Hi Arbi,
Thank you for your review.
We are happy to hear the product is a perfect fit for you.
Wishing you a pleasant day!
With best regards,
Lia from Grandado
A trustworthy service with on time…
A trustworthy service with on time delivery
19 April 2024
Unprompted review
Reply from Fi Grandado
Hi Chandani,
Thank you for your review.
We are so happy your order arrived just in time.
Wishing you a pleasant day!
With best regards,
Lia from Grandado
Everything good 👍🏽
6 April 2024
Unprompted review
Reply from Fi Grandado
Hi Steven,
Thank you for your review.
We’re so glad you had a good experience.
Wishing you a pleasant day!
With best regards,
Lia from Grandado
Faster delivery than expected
22 April 2024
Unprompted review
Reply from Fi Grandado
Hi CJ DC,
Thank you for your review.
It brings us joy that the delivery has arrived just in time!
Wishing you a pleasant day!
With best regards,
Lia from Grandado
Ordering parts online
The customer service representative went the extra mile to get the dimensions on the part I requested, it was a perfect fit.
15 April 2024
Unprompted review
Reply from Fi Grandado
Hi Robert,
Thank you for your review.
Our staff will definitely be happy to read what you wrote.
Wishing you a pleasant day!
With best regards,
Lia from Grandado
Great Service and quality product.
I was looking for some grill cloth for a radio project I was working on. I chose a selection and I was very happy with it, When it arrived I noticed the quality was above my expectation.
When I next have a a need for grill cloth I will be purchasing from Grandado again.
12 April 2024
Unprompted review
Reply from Fi Grandado
Hi Mike,
Thank you for your review.
We will be happy to see you on Grandado again.
Wishing you a pleasant day!
With best regards,
Lia from Grandado
I was delighted to find the toothbrush…
I was delighted to find the toothbrush heads that I need. I spent hours searching for them on the internet. I guess Oral B doesn't make them in North America anymore. I need them because I have braces. Thank you so much for supplying me with them.
3 April 2024
Unprompted review
Reply from Fi Grandado
Hi Norma,
Thank you for your review.
We are glad to hear that you found the toothbrush heads you needed for your braces. We are happy to supply you with them.
Wishing you a pleasant day!
With best regards,
Lia from Grandado
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