Tuotetiedossa luki että koko gopro varsijalka ja teline olisi paketissa mutta loppujen lopussa huomasin että pienessä alatekstissä luki "vain puristin". In the item description it clearly stated t... See more
Company replied
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See what reviewers are saying
It's hard to get replacement bulbs for my electric advent candle bridge in Australia. I was pleased to find them at a reasonable price including free international shipping at Grandado. They arrived m... See more
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My order from Grandado was sent back to the sender since I didn't receive any tracking code via SMS or email - BUT the customer service (person called Michelle) solved the issue and the package was se... See more
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I managed to receive the package due to help I received from customer service. The first attempt failed, because I never got info about my package waiting for pickup. Now customer service informed... See more
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4.2
Great
635 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Fi Grandado
Hi Ujfalusi Robert,
Thank you for your review and for the high evaluation.
Wishing you a pleasant day!
With best regards,
Lia from Grandado
The prices are good
The prices are good, the packaging is good and I received my package in a healthy manner, but it took more than a month for me to receive my package.
22 April 2024
Unprompted review
Reply from Fi Grandado
Hi Hesam,
Thank you for your review.
We're glad to hear that you're satisfied with the prices and packaging. However, we apologize for the longer-than-expected delivery time.
Wishing you a pleasant day!
With best regards,
Lia from Grandado
Great value, great service
I couldn't find my filter anywhere, been looking all over the internet, happened to come across your site. It took a while to get here but it arrived safely. It took a while to get here but the price was right. I will definitely be back for more
10 April 2024
Unprompted review
Reply from Fi Grandado
Hi Ron,
Thank you for your review.
We're glad to hear that you found the filter you were looking for on our site, and we apologize for the longer delivery time. Your feedback is important to us, and we'll work on improving our delivery times.
Wishing you a pleasant day!
With best regards,
Lia from Grandado
Reply from Fi Grandado
Hi Tom,
Thank you for your review.
We are thrilled to hear that the product you received was able to meet your expectations.
Wishing you a pleasant day!
With best regards,
Lia from Grandado
Comes in timely manner
17 April 2024
Unprompted review
Reply from Fi Grandado
Hi Bo,
Thank you for your review.
It brings us joy that the delivery has arrived just in time!
Wishing you a pleasant day!
With best regards,
Lia from Grandado
Flat Bottom Flask
I was pleasantly surprised at how promptly the item arrived, it was quicker than advertised and well packaged
7 March 2024
Unprompted review
Reply from Fi Grandado
Hi Christi,
Thank you for your review.
We're thrilled to hear that your item arrived promptly and well-packaged. If you need any further assistance or have any questions, feel free to contact us. We're here to help!
Wishing you a pleasant day!
With best regards,
Lia from Grandado
Exactly what I ordered and arrived in a…
Exactly what I ordered and arrived in a good amount of time. Prices are good.
19 April 2024
Unprompted review
Reply from Fi Grandado
Hi Andrea,
Thank you for your review.
We're delighted to hear that you received exactly what you ordered within a reasonable timeframe and that you found the prices to be good.
Wishing you a pleasant day!
With best regards,
Lia from Grandado
No product
No product delivered.
Money gone.
They tell many reasons why not.
17 April 2024
Unprompted review
Reply from Fi Grandado
Hi Jan,
Thank you for your review.
We apologize for the inconvenience you experienced with the delivery!
As I checked, my colleague has contacted you and made a refund through the dispute. Hope you are satisfied with the solution.
Wishing you a pleasant day!
With best regards,
Lia from Grandado
Product arrived in a timely fashion and…
Product arrived in a timely fashion and fit perfectly.
17 April 2024
Unprompted review
Reply from Fi Grandado
Hi Melvin,
Thank you for your review.
We're thrilled to hear that the product arrived promptly and fit just right!
Wishing you a pleasant day!
With best regards,
Lia from Grandado
Grandado Experience Review
No hassles. The product arrived in the specified time frame.
17 April 2024
Unprompted review
Reply from Fi Grandado
Hi Nish,
Thank you for your review.
We are thrilled that your order made it to you just in time.
Wishing you a pleasant day!
With best regards,
Lia from Grandado
Website is easy to use and delivery was…
Website is easy to use and delivery was very fast. We are not able to review the product yet as it has not been fitted
10 April 2024
Unprompted review
Reply from Fi Grandado
Hi Christine,
Thank you for your review.
Hope you will be satisfied with your purchase. We will be happy to hear from you again.
Wishing you a pleasant day!
With best regards,
Lia from Grandado
Reply from Fi Grandado
Hi Ratthakrit,
Thank you for your review.
The team here at Grandado is thrilled to hear such good feedback.
Wishing you a pleasant day!
With best regards,
Lia from Grandado
Reply from Fi Grandado
Hi Michael,
Thank you for your review and for the high evaluation.
Wishing you a pleasant day!
With best regards,
Lia from Grandado
Reply from Fi Grandado
Hi Jesse,
Thank you for your review.
We’re glad to hear that the product matched your expectations.
Wishing you a pleasant day!
With best regards,
Lia from Grandado
Reply from Fi Grandado
Hi Ron,
Thank you for your review.
We are so happy your order arrived just in time.
Wishing you a pleasant day!
With best regards,
Lia from Grandado
Pleasantly Pleased with Perfume vials
I recently purchased 50 glass perfume vials. They are good quality, stoppers fit well. Packaging was fantastic, all 50 arrived in tact. Well done Grandado!
10 April 2024
Unprompted review
Reply from Fi Grandado
Hi Kelly,
Thank you for your review.
Thank you for your recent purchase! We're thrilled to hear that you're satisfied with the quality of the glass perfume vials and that they arrived safely with fantastic packaging.
Wishing you a pleasant day!
With best regards,
Lia from Grandado
Excellent customer service
Good and polite customer service. Quick reply and commitment to help me with the problem :) Roos was the name of the person who helped me! My order was FI-GRAN-238880. Thank you!
3 April 2024
Unprompted review
Reply from Fi Grandado
Hi John,
Thank you for your review.
I’m so glad you like Roos’s work! We’ll pass along the kind words.
Wishing you a pleasant day!
With best regards,
Lia from Grandado
Postage and communication amazing.
I have been using this skin LED light for face and neck every night while I watch a movie. It is so relaxing and soothing to the skin. My face seems taut in the mornings.
8 March 2024
Unprompted review
Reply from Fi Grandado
Hi Elaine,
Thank you for your review.
We're delighted to hear that you're enjoying your skin LED light and that it's providing relaxing and soothing benefits. If you have any questions or need assistance in the future, don't hesitate to reach out.
Wishing you a pleasant day!
With best regards,
Lia from Grandado
Good service and prompt attention to…
Good service and prompt attention to inquiries.
21 March 2024
Unprompted review
Reply from Fi Grandado
Hi Ron,
Thank you for your review.
The team here at Grandado is thrilled to hear such good feedback.
Wishing you a pleasant day!
With best regards,
Lia from Grandado
Reply from Fi Grandado
Hi Steven,
Thank you for your review.
We’re so happy you loved your experience and can’t wait to have you back for your next purchase.
Wishing you a pleasant day!
With best regards,
Lia from Grandado
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