Fido Finance Reviews 999

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 163 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the outstanding service and professional staff, who are often described as friendly, helpful, and dedicated to achieving the best outcomes. Many appreciate the clear, honest, and timely communication, which makes the entire process feel less stressful and more supportive. The user experience is frequently praised for being smooth, efficient, and hassle-free, with many noting the quick response times and ease of understanding. People also value the personalized approach, with staff going above and beyond to guide them through the process and address their unique situations. The customer service is consistently rated as exceptional, ensuring a comfortable and well-informed journey for consumers.

What people talk about most

Staff

People report positive experiences with staff, highlighting their professionalism, helpfulness, and friendly... See more

Service

Clients share positive opinions on service, frequently highlighting the smooth, stress-free, and easy process... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting excellent communication and... See more

User experience

Reviewers highlight positive aspects of user experience, consistently describing it as easy, smooth, and... See more

Response time

Customers consistently note positive experiences with response times, highlighting prompt and clear... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We’ve had an amazing experience with Fido Finance, and especially our broker Sandun. From start to finish, the service has been outstanding. Sandun went above and beyond to get our loan over the... See more

Rated 5 out of 5 stars

I wouldn't choose anyone else! Kosta was friendly, always available and completely understanding of my unique situation and finance needs. I have high expectations and these guys surpassed my stan... See more

Rated 5 out of 5 stars

A genuinely hassle free experience. 10/10 to Jordan Rose for being an absolute legend and meticulously guiding me throughout the process. He took care of everything and we achieved out monthly repayme... See more

Rated 5 out of 5 stars

Jake Ginn was awesome to work with. The process was made infinitely easier thanks to Jake finding the best deal that suited our priorities. Beat previous offers from the dealership and standard banks.... See more


Company details

  1. Finance broker
  2. Car finance and loan company
  3. Insurance broker

Written by the company

Whether it’s a loan for your new or used car, ute, van, motorbike or caravan, Fido is your auto finance companion. We have access to the best car loan rates from over 30 bank and non-bank lenders, and waste no time getting them directly to you. Fido Finance; Car Finance, Off the chain.


Contact info

5.0

Excellent

TrustScore 5 out of 5

999 reviews

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Asks customers to review

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How this company uses Trustpilot

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Rated 5 out of 5 stars

This is the second time that I have…

This is the second time that I have used Fido, both times have been nothing short of amazing.
My finance professional Sandul has made this experience so very smooth, professional and friendly on both occasions.
It’s incredible how fast Sandul secured my finance…. Literally in a few days!

9 April 2026
Unprompted review
Rated 5 out of 5 stars

Dean and team was very helpful…

Dean and team was very helpful throughout the whole finance process. He was easy to contact, explained things clearly, and helped me secure a good offer. I really appreciated his support and guidance from start to finish.

9 April 2026
Rated 5 out of 5 stars

Thank you Bailey

I would like to give a big shout out to Bailey. It was a real pleasure working with Bailey, he was very helpful and I am very pleased with my experience. Our communication was easy and Bailey was very responsive. Thank you Bailey, you're a legend. And thank you Fido Finance.

7 April 2026
Rated 5 out of 5 stars

Sandon from Fido was excellent!

Sandon from Fido was excellent. The whole process was quick and efficient and he secured an excellent rate for me on my car loan. Communication was excellent and is manner was friendly and ressuring. Would highly recommend!

23 March 2026
Unprompted review
Rated 5 out of 5 stars

Kosta was great

Kosta was great, he kept me up to date with every step even when I stalled it for a month, he continued to call me & check in every single week. My experience with Kosta was nothing but 110%.

18 March 2026
Rated 5 out of 5 stars

Great experience

Great experience.
The broker I dealt with (Kosta) was able to give me the best deal possible and was the most competetive rate. It was also very easy to get through to the broker every time I wanted to discuss my application for a car loan.

17 March 2026
Rated 5 out of 5 stars

I had the pleasure of working with…

I had the pleasure of working with Dean.
Dean was absolutely great to deal with. He was friendly, approachable and kept me informed every step of the way throughout the whole process. He returned every call I requested in a great timely manner and explained things in simple form for me to understand.
I would highly recommend Dean to anyone.

10 March 2026
Rated 5 out of 5 stars

“I had a great experience working with…

“I had a great experience working with Jordan. From the start, he was professional, attentive, and incredibly helpful throughout the entire process. His communication was clear and prompt, making the loan process smooth and stress-free. I’m really happy with the outcome and would definitely recommend his services to anyone looking for financial assistance. Thank you, Jordan!”

4 March 2026

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