Figma Reviews 202

Figma has the worst UI/UX I have ever met with an app! Forget this application if you are a beginner like me it will save you hours of headatche. Navigation through the site is terrible and you get lost in no time. There is absolutly no rational in how they designed the UI. I started my project in proto [dot] io which is much more easy to use;

Our product team utilizes figma while operating remotely, allowing us to collaboratively generate, distribute, and analyze fresh UX/UI designs. It simplifies the process of prototyping and presenting concepts to potential users. This tool has proven to be a valuable asset, enhancing both efficiency and the overall quality of our work.

One of the best design suite for UX and UI folks.

Don't pay for this service.

I signed up for a Figma account based on my art director's recommendation. They asked for credit card information, and my intention was to use the product for the length of the project and then cancel, which is in keeping with their terms of service.

However, you can never cancel. They just keep billing.

I followed up with account management who told me how to switch to a free viewing account. I followed the instructions.

They continued to bill me.

I deleted my account

They still continued to bill me, and when I wrote in to ask for next steps, they couldn't help me because I had deleted my account. So the charge remains. I followed up again with account support who said the charge would take 7 business days to reverse, and as of yet, there has been no reimbursement.

I won't use Figma again, and they have wasted my time.

Really awesome, their free tier has helped me for quite a while, and when I need it I subscribe to their paid tier. I like their user experience and the tech behind figma.

We use figma in our product team and we are all sitting remote. Great to both create, share and discuss new UX/UI designs, easy to prototype and show potential users. It has been a real time saver and quality improver tool to use.

The interface is easy to get around, allows me to create a defined, iterative flow. Good how I can arrange all related projects in a single workspace. Great tool

We have had a figma account for since April of 2021. I paid for 2 seats annually. This is a good software, but the way the billing works can lead to you spending thousands of dollars more than you should have. My team uses figma for mock ups for clients and internal projects. Only one employee makes edits and the rest just view the end product. It appears that as my employee has shared projects with people outside of our organization figma is making them full members and charging for a seat. This went on for 14 months before my CPA brought to my attention the high fees we were paying. I am the owner on the account while my employee was just a member the system never thought to ask approval to start charging more for more seats. I get thousands of emails a week so until it was pointed out to me I missed where I was being overcharged. I understand the responsibility is also on the account holder but when you pay the bills for systems you don't use personally things tend to blend together. This company should do a much better job ensuring account owners are being notified and honestly should approve a seat they will be charged for. I have paid over $2000 more than I should have over the past 3 years. The company refunded me a measly $200, which in not good enough for me not to warn others that they need to be careful before they are ripped off.

Great tool
Helps us doing things at scale with good collaboration

Much better than many other design tools who practically just want your money. Having a browser version is a life saver for Linux users. I hope they build a Linux desktop app someday. Easily 5 star.

Definitely by far the best tool in the industry.
Is it perfect? No
Is it miles ahead of the competition especially Adobe XD? Absolutely
The product is amazing, but they lose a star for their terrible billing and charging practices.

Tons of great features for something ridiculously cheap. My go to for UI design.

Probly the best and most easy to use web layout I have used so far. I much preferred it to XD. There were things that I didnt understand when doing straight CSS coding but after using figma It became clear. Their free account gives limited function but not time so you have a chance to learn the basics without the pressure of running out of time. There are tons of resources on youTube which makes research very easy. I picked up the very basics in a few hours. I recommend it.

I can't imagine how popular and industry standard interface designing tools like these could have UI as poor as they do - on a smaller laptop screen, I couldn't even see the login button on their login page on my browser at one point. There's a huge irony here.

Also has some question marks in terms of reliability. I'm in a work situation where I need access files I'm importing from the web on the browser. After two or three "failed login attempts" on a somewhat slow connection, they've basically locked me out of my account for an hour. Such an unnecessary, poorly implemented, and excessive security measure and could prove costly in crunch situations.

Figma is an extremely powerful tool for graphic designers because it has a wide range of features that can help with design tasks. You can create stunning designs and infographics in no time. Its powerful collaboration feature allows users to interact with each other and find a suitable design solution.

The Figma business billing process is corrupt and disingenuous in my opinion.

Any user can share artwork with others, such as clients. This makes those users a viewer. Fine right?

Wrong. Let me explain why.

"Viewer" accounts can then upgrade themselves to editors and add themselves to other products such as Figjam. This carries a $540 annual cost per user per product, which they attempt to bill you upfront; Admins have to then proactively notice this, and manually go in and downgrade the account before the billing date rolls over to prevent this from happening.

It's a predatory black hat process which aims to trick small businesses into paying more.

The crazy thing about this is that viewers can also share, making more viewers that can then also make themselves editors.

Viewer accounts are essentially a deliberate security hole in their user system, one that sees companies pay more by mistake, not by choice.

Generally awesome for designs, but some aspects of UX are super hard to figure out for things like brainstorming. Here's an example - resizing sticky notes is really unintuitive, as when you resize an element it reacts unpredictably, changes the font size all over the place... Not a huge deal, particularly for designers themselves, but for collaboration there could be some improvements.

We were using the free version and then came back to a file after a couple of months, it gave us the sign up or else pop-up and we thought sure no problem, we're getting value, let's sign up. The thing is after signing up for a year it turned out that it was under my colleagues account and then he had to sign up too. So we've been charged double and instead of customer support, we've been met by silence when asking for help.

This is very shady practice and you would hope for better. Given this experience and now what I've seen from other reviewers, you might want to think twice before paying for a subscription.

The best UXUI software you can find. There are no competitors