fiitg.com Reviews 342

TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

I have been ordering jerseys from them since 2020, for myself and for several DJ friends. Recently I've been ordering the t-shirts, I get compliments on every one of them. The quality is excellent. Th... See more

Company replied

Rated 5 out of 5 stars

My blank Cream Royal Pinstripe Baseball Jersey is excellent! It is a well-fitting, comfortable jersey, with all the proper features. The stitching is snug and tight, with no puckering of material; t... See more

Company replied

Rated 5 out of 5 stars

From the start, Helen was great, she provided fast, prompt service and answered all my queries. I ordered 16 x personalised baseball shirts, differents names & numbers on front and back. All items arr... See more

Rated 1 out of 5 stars

Design and color look exactly like what was ordered! (The only Pro) The material is very light weight and sizing seems off. Wasn't given option for stitching on soccer jersey. Ordered for youth socce... See more

Company replied

Company details

Written by the company

FIITG Sportswear was established in 2006, it specialized at customizing jerseys, shorts, hoodies, hats & Tshirts with most affordable price and premium quality online. We have worked with large companies, small businesses, groups, events, teams, sports fans and individuals for over 15 years.


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4.1

Great

TrustScore 4 out of 5

342 reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

Looking for an honest opinion?

I will be honest with you Dear reader and no , this is not an ad. It’s a perfect jacket. It’s heavy , the embroidery is great. I just had an issue with a slight delay in delivery (by about two days from the range). But if you want to get it , don’t think twice about it.

29 November 2022
Unprompted review
Rated 5 out of 5 stars

inquired about ordering jerseys for my…

inquired about ordering jerseys for my staff. the Supervisor Manager, Helen, was fantastic from start to finish. Received my order just in time for our return to office kick off and they all look amazing. can't wait to see their reactions.

25 October 2022
Unprompted review
Rated 5 out of 5 stars

Tournament Jersey Order

Ordered Jerseys for a Rugby 7s tournament for Christmas. The bulk order was easy, I was followed up with frequently, edits were super easy to make. It was a super cost effective and speedy option for one-off jerseys! Especially with the option of late teammates to order their own for a few bucks more. Everything showed up faster than the time frame I was given as well. Will absolutely order again!

1 November 2022
Rated 5 out of 5 stars

Great product - Great communication - Will use again

When I was tasked with designing a uniform for my softball team FIITG was the perfect choice. Their jersey fit with a mesh back and sides with rounded jersey front and longer back was a perfect jersey structure for our needs. Communicating with their team was incredibly pleasant. When presenting my design they were able to understand what I was looking for and help create what my team considers one of the sharpest jerseys they will have ever worn (we will be debuting them next season). I'm already getting messages from other teams in my league on who I used :) Thank you FIITG for having been patient, caring and considerate during this whole creative process! Will certainly use again.

7 November 2022
Unprompted review
Rated 5 out of 5 stars

OMG awesome job!!

OMG got our football jerseys today👍🏻Quality is awesome n wording came out perfect! Ordered these for husbands 50th class reunion in July back in Ohio, I would definitely recommend this company, such an awesome job they did my hubby was thrilled!!

12 November 2022
Unprompted review
Rated 3 out of 5 stars
fiitg.com logo

Reply from fiitg.com

Hi David!

We want to thank you for shopping with us and we apologize that you have had some issues with your most recent orders. Please feel free to email us at support@fiitg.com. We will get this taken care of for you asap! We again apologize for this!

Fiitg

Rated 5 out of 5 stars

Recommendation is a yes!

I have purchased from thos company about 4 times...each bulk orders. I have been pleased with the quality and friendliness of the staff. I does take a long time for the order to come in, but I put that into consideration when making my orders. Overall I have been very pleased and will continue to use this company.

2 November 2022
Unprompted review
Rated 5 out of 5 stars

softball jerseys for my granddaughters

Two of my granddaughters are playing softball so my wife and I got them some practice jerseys and they love them. We have have now bought jerseys for some of their parents. We will purchase two more jerseys for our son and daughter in law. Very nice for the value.

1 November 2022
Unprompted review
Rated 1 out of 5 stars

Design and color look exactly like what…

Design and color look exactly like what was ordered! (The only Pro)
The material is very light weight and sizing seems off. Wasn't given option for stitching on soccer jersey. Ordered for youth soccer season and received 2 wks after season ended. For as big as they promote even being custom you would hope the are faster.

15 September 2022
Unprompted review
fiitg.com logo

Reply from fiitg.com

Hi Marcus,

Thank you for your honest feedback. We're sorry to hear your experience with us has not been the most positive, but we hope we can improve it moving forward!
We understand that our services may not fit your business needs, and we wish you all the best in your future endeavors.

We would be happy to review your experience and fix any issues with the products you've received. However, we haven't been able to find you in our system. Please DM us, as we'd love to hear from you.

Fiitg

Rated 1 out of 5 stars

Absolutely horrible company to deal…

Absolutely horrible company to deal with. You can’t get ahold of anyone in their customer service dept and when you do they give you the run around. I placed an order for 2 jerseys on 9/12 and paid for expedited shipping, my order “has been shipped” for a week now and still have not received it and haven’t even seen a tracking number for it. Ended up having to file a dispute with my credit card company. DO NOT USE them. After reading other reviews I’m sure they’ll get on here and reply with how important customer service is to them and to reach out to them to address the situation. I’ve sent over 25 emails trying to work with them and attempted multiple phone calls and never get an answer. They’re a fraud company and need to be shut down.

12 September 2022
Unprompted review
fiitg.com logo

Reply from fiitg.com

Hi Ty Maines,

Thank you for your honest feedback. We're sorry to hear your experience with us has not been the most positive, but we hope we can improve it moving forward!

We would be happy to review your experience and fix any issues with the products you've received. However, we haven't been able to find you in our system. Please contact us at support@fiitg.com, as we'd love to hear from you.

Fiitg

Rated 1 out of 5 stars

Dumb imbeciles does not even come close to how I would describe these people.

Not only did they muck up the first order they mucked up a "test" jersey they mucked up a reorder. 51 jerseys..... car rags now. Thank you. You people are every word that describes dumb. I have no idea how they messed up the first order let alone the reorder. The excuses they gave for messing up were special. No refunds for them completely botching the job. Def wasn't my fault. Over a month of correspondence, confirmation of specifics and still... so bad. Worst experience ever.

30 September 2022
fiitg.com logo

Reply from fiitg.com

Hi CPJ,

This is definitely not the experience we wanted for you to have, friend. Please allow us to make your experience better. We'd like to know more about this.

We always take responsibility for fulfillment errors. Please don't hesitate to submit a Problem report to us when you notice any issues with the products you've received, and we'll gladly fix it! Apologize again!

Fiitg

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