Promised a good value and over delivered. I ordered custom hockey jerseys and held my breath waiting to see what arrived. Each item was perfect: style, color, size, stitching, logo, names, numbers,... See more
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See what reviewers are saying
ordered 2shits & paid in full. months ago. get notified that you want another payment equal to full price payment. then tell me you need to contact mfg to even see if what I ordered is possible to be... See more
Company replied
I am a returning customer having purchased over a dozen jerseys from footy shop. In my most recent order I purchased 10 baseball jerseys; pink & black. I had already purchased 10 of previously.... See more
Company replied
Very satisfied with my jerseys all my jerseys ..I've have ordered have came perfect. Quality is on point the stiching is nice very fast and easy to order ... shipping did not take long ... will defini... See more
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Company details
Written by the company
We hope everyone can afford at least one piece of custom jersey apparel. and We hope you love what you've ordered! But just in case you're not 100% satisfied, pls give us a chance to make it right!
Contact info
United States
- fiitgshop.com
3.6
Average
305 reviews
Replied to 100% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I’ve waiting too long of my order
I’ve waiting too long of my order! Even an update of my order is nothing! I think this is scam! Totally waste of money!! Don’t order on this product!!!
20 February 2026
Unprompted review
Reply from fiitgshop.com
Dear Gabriel,
Thank you for bringing this to our attention.
Please allow us to clarify that each jersey is handcrafted from scratch in our workshop. The standard processing time is about 7 – 9 business days. For faster production or shipping (DHL Express 3–5 days), we encourage customers to note this at checkout or contact us in advance.
In addition, please kindly check the email address you used when placing your order, we send the order information and status updates there. To give you the best assistance possible, you can also email us at support@fiitgshop.com with your order number. That way, we can look into your order right away and give you a clear update.
We're committed to your satisfaction and are here to help with any concerns.
Best regards,
Fiitgshop Team
Team Thunder
I have now ordered twice from this company. Both times the experience has been outstanding. I was able to order with ease. The tracking information regarding delivery was correct and timely. The end product is fantastic.
My wife and I purchase matching jerseys for us and our grandchildren. I have ordered 2 different Team Thunder jerseys- Home and Away. The grandkids think they are great and we have a lot of fun wearing them.
Outstanding selection, service and end product. I will continue to order from them as our team grows.
Dale Cox
17 December 2024
Unprompted review
Reply from fiitgshop.com
Dear Dale Cox,
Thank you so much for your glowing review! We're over the moon that you love the jersey. Our team has been working hard to ensure top-notch quality and unique designs, and your satisfaction is the best reward.
If you have any more needs in the future, please don't hesitate to come back.
Best regards,
Fiitgshop Team
I have been waiting on my order for two…
After finally receiving my item i had to come back here and changed my review they did a great job with my item
13 November 2024
Unprompted review
Reply from fiitgshop.com
Dear Chris Glass,
Thank you for bringing this to our attention. Based on the information provided, we are unable to identify your specific order. Please send your order number and concerns to support@fiitgshop.com, and our senior customer service team will assist you. We appreciate your feedback and are actively working to enhance your shopping experience with us.
Best regards,
Fiitgshop Team
Top Notch Jerseys
I have been purchasing my custom Baseball & Hockey Jerseys from Fiitg for about 2 years now and I’m always satisfied with the finished product. They have no problem making a Jersey in a specific color scheme if you can’t find it on there site. I would highly recommend them to anyone looking for a custom made Jersey. 😃
7 October 2024
Unprompted review
Reply from fiitgshop.com
Dear Johnny C Torres,
Thank you for your feedback! We're thrilled to hear that the jerseys exceeded your expectations! Ensuring high-quality, customized products that arrive on time is always our top priority.
If you need anything else or have any questions, please don't hesitate to reach out. We're here to help!
Best regards,
Fiitg Team
great custom jerseys for the price
great custom jerseys for the price. Very pleased with them. Be aware they do run a little small.
27 May 2024
Reply from fiitgshop.com
Dear Matt Willcox,
We’re grateful for your loyalty and your kind words! It’s customers like you who inspire us to maintain the highest standards.
As for the size, you can contact customer service next time before making a purchase or check the size catalog on our website to choose the most suitable size.
We hope we can do a better job of meeting your needs! We appreciate you being our customer!
Best regards,
Fiitg Team
Reply from fiitgshop.com
Dear Danny,
Thank you for your glowing review! We are glad to hear that the baseball jersey meets your requirements. We’re thrilled to hear that you enjoyed your experience with us.
We look forward to welcoming you back soon!
Best regards,
Fiitg Team
Excellent all the way around
Excellent all the way around. Good quality, the right size and they didn't make me order a minimum amount to place my order. That was the awesome part about it. Now that I know the quality, I will definitely be ordering more and spreading the word. Just be patient with delivery, but mine came 2 days before my big vendor event and couldn't ask for better timing on my end and they're end. They did inform me that a third party was the hold up, so I can't put the blame on them. AWESOME!!!
20 June 2024
Unprompted review
Reply from fiitgshop.com
Dear Twone P,
We are honored to hear that you are satisfied with our jerseys and services. At Fansidea, we believe that our customers deserve nothing but the best, and we’re committed to delivering just that.
Your 5-star review motivates us to keep pushing forward and sets the tone for excellence in all that we do.
Best regards,
Fiitg Team
When the delivery goes wrong
When the delivery goes wrong you would not help blaming the courier for the mistake and making me chase up my packages. Finally got them. Love the clothes but service is poor and you don't take responsibility
28 April 2024
Reply from fiitgshop.com
Dear Darren Southam,
Thank you for your feedback. Our records show that your package was dispatched on May 8th and successfully delivered on May 14th. If there has been any discrepancy in the shipping times as advertised, we will take responsibility. We apologize for any inconvenience caused.
Thank you for bringing this to our attention. Please send your order number and concerns to support@Fiitg.com, and our senior customer service team will assist you. We appreciate your feedback and are actively working to enhance your shopping experience with us.
Best regards,
Fiitg Team
Quality work!
Amazing embroidery and material for the jerseys I purchased! I’ve been getting compliments left and right. Thank you.
22 April 2024
Reply from fiitgshop.com
Dear Aisha,
We are glad to hear that the jersey meets your requirements. We genuinely thank you for your generous 5-star review. Your support as a customer and your willingness to spread the word about us means the world. Remember, we’re here for you, anytime!
If there’s anything specific you’d like to see more of, please don’t hesitate to let us know.
Best regards,
Fiitg Team
Great Team Jerseys!!!!!
We found this shop when we started our inline hockey team back in 2020. Since then we have ordered 4 different sets and they are all amazing quality, and the staff takes the nessecery time to make sure your design is exactly what you want. In our opinion, fiitgshop is the reason Cow Pies Hockey has a face. Great stuff. Fast shipping.
20 April 2024
Unprompted review
Reply from fiitgshop.com
Dear Cow Pies Hockey,
We’re pleased to hear about your positive shopping experience! Our team takes pride in providing assistance and maintaining a well-organized store to make your visit an enjoyable one.
Thank you for your kind words, and we look forward to serving you again in the future.
Best regards,
Fiitg Team
Custom Varsity Jackets
Ordered over 60 jackets for my organization (with plans to order more very soon). From the very beginning, Judy was amazing and so helpful. Very quick response times via text and email. We iterated on so many design options and she patiently gave me new iterations until I was completely happy. When the jackets arrived, a few of them had an error. I reached out to make her aware and we worked on a solution to have the jackets remade. Shipping was fast. Quality is great! Jackets are made with great material and fully lined. Colors are true to what you see on the site. They do run a little big, but the size chart is accurate, so please pay close attention to that. Everyone in my org who ordered a jacket is extremely happy (teens, moms and dads) and those who haven't are jealous. Will absolutely be doing more business with this company for many reasons and for years to come.
16 May 2024
Unprompted review
Reply from fiitgshop.com
Dear Jamese McGowan,
Thank you for your glowing review! We are glad to hear that the jacket meets your requirements. We’re thrilled to hear that you enjoyed your experience with us.
At Fansidea, we believe that our customers deserve nothing but the best, and we’re committed to delivering just that.
We look forward to welcoming you back soon!
Best regards,
Fiitg Team
Great Custom Jerseys!
Have ordered jerseys from this company many times! Fantastic job every time!!
15 May 2024
Unprompted review
Reply from fiitgshop.com
Dear Bob,
We are honored to hear you are satisfied with our jerseys. We try our best to help our customers with their problems on their jerseys.
We hope we can do a better job of meeting your needs! We appreciate you being our customer!
Best regards,
Fiitg Team
Reply from fiitgshop.com
Dear Cory Crowley,
We are honored to hear that you are satisfied with our jerseys and delivery time. At Fansidea, we believe that our customers deserve nothing but the best, and we’re committed to delivering just that.
Your 5-star review motivates us to keep pushing forward and sets the tone for excellence in all that we do.
Best regards,
Fiitg Team
That my order was received safely and on time and good condition
The services provided
20 March 2024
The jacket is Fantastic!
The jacket is great. It was designed exactly the way I wanted it to be. My only issue is that it’s too big. I think I ordered a size too big and that’s on me. I’m sure with items this personalized, there’s no return policy. With all that being said, the jacket is very , very nice and I will be sure to use this site again in the future if there’s a need.
26 February 2024
I bought a custom hockey jersey that…
I bought a custom hockey jersey that costed me almost 100$ after delivery and tax. The jersey is super low quality and the cresting is very poor. They didn't send me a proof and the jersey us unwearable. Multiple attempts to contact them were unanswered. Avoid.
7 March 2024
Unprompted review
I love how they help me in making my…
I love how they help me in making my decision about the product I had in mind
27 January 2024
I love designing my outfits keeps me coming back. their…
I love designing my outfits w their canvas. Love how it turned out.
25 January 2024
My jersey
Love the Jersey they all fit and look nice I received a lot of compliments
13 February 2024
Unprompted review
Just what I wanted ,love it
27 December 2023
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