Promised a good value and over delivered. I ordered custom hockey jerseys and held my breath waiting to see what arrived. Each item was perfect: style, color, size, stitching, logo, names, numbers,... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
ordered 2shits & paid in full. months ago. get notified that you want another payment equal to full price payment. then tell me you need to contact mfg to even see if what I ordered is possible to be... See more
Company replied
I am a returning customer having purchased over a dozen jerseys from footy shop. In my most recent order I purchased 10 baseball jerseys; pink & black. I had already purchased 10 of previously.... See more
Company replied
Very satisfied with my jerseys all my jerseys ..I've have ordered have came perfect. Quality is on point the stiching is nice very fast and easy to order ... shipping did not take long ... will defini... See more
Company replied
Company details
Written by the company
We hope everyone can afford at least one piece of custom jersey apparel. and We hope you love what you've ordered! But just in case you're not 100% satisfied, pls give us a chance to make it right!
Contact info
United States
- fiitgshop.com
3.6
Average
305 reviews
Replied to 100% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
1 star because I have to
1 star because I have to. DO NOT WASTE YOUR MONEY. POOR QUALITY! THEY ARE SEE THROUGH AND NOTHING LIKE THE DISCRIPTION. THE "EMBROIDERY" ISN'T EMBROIDERED. THEY ARE SO UGLY MY TEAM CRIED WHEN THEY SAW THEM!! I'VE SENT PHOTOS AND NO RESPONSE
2 March 2022
Unprompted review
Reply from fiitgshop.com
Hi Jen,
Sorry about this un-perfect purchase, that is totally not what we want for you, our customer service should have contacted you to solve this problem for you.
Again sorry for the inconvenience.
FiitgShop
Runs large but truly excellent quality.
1 March 2022
Unprompted review
Reply from fiitgshop.com
Glad that you are satisfied with what you received and appreciate your feedback, Brad! We'll share it to our team so we can improve our products and service. Feel free to contact us if any more question at support@fiitgshop.com and welcome to order again at https://www.fiitgshop.com/.
Happy returning customer
I have just recieved my 2nd order and couldn't be happier. Amazing work once again.
Will be back again for more
24 February 2022
Unprompted review
Reply from fiitgshop.com
Glad you're happy with your purchase, my friend. We strive to provide hight quality products, excellent customer service and appreciate you taking the time to share your feedback.
Welcome to reorder and wish long term cooperation. Shop here https://www.fiitgshop.com/ and feel free to contact us at support@fiitgshop.com if any question.
Quality,service and delivery a++
Decent quality product. Nice and breathable. Relatively quick delivery considering I'm in aus. Good costumer service too. Just be sure to measure sizing correctly. And can ask for specific measurements if needed. Will definitely be purchasing again.
21 February 2022
Unprompted review
Reply from fiitgshop.com
Glad you're happy with your purchase, Ben. We strive to provide hight quality products, excellent customer service and appreciate you taking the time to share your feedback.
Welcome to reorder and wish long term cooperation. Shop here https://www.fiitgshop.com/ and feel free to contact us at support@fiitgshop.com if any question.
Sizing off custom jersey waaay smaller…
Sizing off custom jersey waaay smaller than advertised
11 February 2022
Reply from fiitgshop.com
Hi,
Sorry about this un-perfect purchase, that is totally not what we want for you, better check our size chart before order next time to make sure size is fit and for loost fit, can order one size larger than usual wear as suggestion.
Again sorry for the inconvenience.
FiitgShop
fiitgshop.com.!!! High quality and very well worth the price.
Sure it takes a while to get it, but it's custom. Yes it comes from China so wash it before you wear it. Every order is very high quality and very comfortable. They even messaged me to make sure of what I wanted on one of my baseball shirts. Awesome and friendly service, even saved me some money. I've referred them and will definitely order from fiitgshop.com again.
5 February 2022
Reply from fiitgshop.com
Glad you're happy with your purchase, Luis. We strive to provide hight quality products, excellent customer service and appreciate you taking the time to share your feedback.
Welcome to reorder and wish long term cooperation. Shop here https://www.fiitgshop.com/ and feel free to contact us at support@fiitgshop.com if any question.
Promised a good value and over…
Promised a good value and over delivered. I ordered custom hockey jerseys and held my breath waiting to see what arrived. Each item was perfect: style, color, size, stitching, logo, names, numbers, etc. The quality of fabric and workmanship at this price can not be matched. Product actually arrive ahead of schedule which was a big plus.
3 February 2022
Reply from fiitgshop.com
Glad you're happy with your purchase, Rick. And thank you for sharing this with us! It means so much when our customers share their awesome experiences.
Welcome to reorder and wish long term cooperation. Shop here https://www.fiitgshop.com/ and feel free to contact us at support@fiitgshop.com if any question.
Better than expected
Fits great, high quality, and best of all, no spelling errors! Shipping was a little delayed, but that's pretty universal now and doesn't reflect on them at all. I was and am very happy with this jersey, and I will buy more.
2 February 2022
Reply from fiitgshop.com
Hi Simon, glad you're happy with your purchase. We strive to provide hight quality products, excellent customer service and appreciate you taking the time to share your feedback.
Welcome to reorder and wish long term cooperation. Shop here https://www.fiitgshop.com/ and feel free to contact us at support@fiitgshop.com if any question.
Hoping For Replacements With Proper Lettering
There was a miscommunication on what our hats were supposed to look like. The lettering was only supposed to be HBMC on the hats and the product received spelled the letters out completely, reading “Handsome Boys Motorcycle Club” and lined almost the entire circumference of the hats cuff, making the hats unwearable. Would love to have some hats with the proper lettering, and filed a request for return and replacement, but no one returned my emails.
2 February 2022
Reply from fiitgshop.com
Hi Christian,
Sorry about this unprofessional experience, that is totally not what we want for you, i think it won't look nice if with too much letters stitched on the caps, better use HBMC next time
Again sorry for the inconvenience.
FiitgShop
Reply from fiitgshop.com
Glad you're happy with your purchase, Eddy. We strive to provide hight quality products, excellent customer service and appreciate you taking the time to share your feedback.
The tracking and customer service were…
The tracking and customer service were terrible. The Jersey arrived weeks after the expected delivery date. The Jersey is great, but their service is terrible. I will probably order again, just don't expect them to hit any of their deadlines.
Kevin Fischer
2 February 2022
Reply from fiitgshop.com
Hi Kevin
Sorry about this unprofessional experience, that is totally not what we want for you, customer service should reply within 24 hours, and as far as i know, our customer service replied the email on 7th, Jan, same day received your email about the inquiry. Or any more question, feel free to email me at support@fiitgshop.com, we will sent you the screenshot to see if any mistake.
Again sorry for the inconvenience.
FiitgShop
legit jersey,
legit jersey,
worth the wait.
heavy duty stitching
will definitely order again
2 February 2022
Reply from fiitgshop.com
Glad you're happy with your purchase, Glenn. We strive to provide hight quality products, excellent customer service and appreciate you taking the time to share your feedback.
Welcome to reorder and wish long term cooperation. Shop here https://www.fiitgshop.com/ and feel free to contact us at support@fiitgshop.com if any question.
Just like your sister site
Just like your sister site: (Fancustom.com) I think your products are the best. I'll be getting more jerseys in the future.
1 February 2022
Reply from fiitgshop.com
Glad you're happy with your purchase, Duane. We strive to provide hight quality products, excellent customer service and appreciate you taking the time to share your feedback.
Welcome to reorder and wish long term cooperation. Shop here https://www.fiitgshop.com/ and feel free to contact us at support@fiitgshop.com if any question.
Nice sweatshirts.
1 February 2022
Reply from fiitgshop.com
Hi Daniel, glad to hear that you love the sweatshirts you received and thank you for sharing this with us! It means so much when our customers share their awesome experiences.
Welcome to order more like jerseys, shorts, tees, hats, 15% OFF. Shop here https://www.fiitgshop.com/
I ordered my jerseys a month ago and…
I ordered my jerseys a month ago and have yet to hear anything but I received a tracking number that DOESNT work and the delivery company told me to contact fiitg and they didnt even reply
1 February 2022
Unprompted review
Reply from fiitgshop.com
Hi Huncho,
Sorry about this unprofessional experience, that is totally not what we want for you, we are willing to solve the problem for you, can you send me the order number or contact us at support@fiitgshop.com, we will check for you about the problem asap to see if any mistake.
Again sorry for the inconvenience. We will keep an eye on your email for to help you.
FiitgShop
Dishonest company!
Horrible company and really bad customer service. I ordered a already over priced t-shirt that was (NOT) delivered with tracking to prove it! They then stopped replying to my emails and no money or any info on how they are going to fix this. Save your money and go elsewhere. I will be posting the evidence of my claims on YouTube.
1 February 2022
Unprompted review
Reply from fiitgshop.com
Hi Shawnanigan,
Sorry about this unprofessional experience, that is totally not what we want for you, we are willing to solve the problem for you, can you send me the order number or contact us at support@fiitgshop.com, we will check for you about the problem asap to see if any mistake.
Again sorry for the inconvenience. We will keep an eye on your email for to help you.
FiitgShop
AMAZING JERSEYS!
AMAZING JERSEYS!! I LOVE IT!
Very good quality. Outstanding embroidered. I really love it.
Thank you very much...
1 February 2022
Reply from fiitgshop.com
Glad to hear that you love it, my friend. And thank you for sharing this with us! It means so much when our customers share their awesome experiences.
Tock up on a coming summer wardrobe with your fave essentials up to 15% OFF. Shop here https://www.fiitgshop.com/
Awesome product and price
Awesome product and price. Service is prompt. Excellent ordering experience! Our team loves their hoodies.
1 February 2022
Reply from fiitgshop.com
Hi Bryan, glad to hear that you love the hoodies you received and thank you for sharing this with us! It means so much when our customers share their awesome experiences.
Welcome to order more like jerseys, shorts, tees, hats. Shop here https://www.fiitgshop.com/
I’ve ordered from this shop multiple…
I’ve ordered from this shop multiple times (like 10 times). I’ve never had any problems with any of my orders.
20 January 2022
Unprompted review
Reply from fiitgshop.com
Hi Terrence, thanks for your trust all the time. We strive to provide hight quality products, excellent customer service and appreciate you taking the time to share your feedback.
Welcome to reorder and wish long term cooperation. Shop here https://www.fiitgshop.com/ and feel free to contact us at support@fiitgshop.com if any question.
Charged $35 Customs Duty for 1 shirt - SCAM
I ordered one shirt and fiitgshop did not bother to fill out the customs information so I was billed $35 on top of my order because of this. Absolutely disgusting - $35 customs duty for one item.
18 January 2022
Unprompted review
Reply from fiitgshop.com
Hi Thomas,
Sorry about this experience, that is totally not what we want for you, can you send me the order number or contact us at support@fiitgshop.com, we will check for you about the problem asap to see if any mistake.
Again sorry for the inconvenience. We will keep an eye on your email for to help you.
FiitgShop
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.