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Fiken Reviews 

1,138
•
TrustScore 5 out of 5

4.9

Accounting Software Company
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Review summary

Created with AI, based on recent reviews

Looking at 141 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently find the accounting software easy to use and understand, simplifying complex tasks like tax reporting for small businesses and holding companies. Many people highlight the exceptional customer service, noting quick, helpful, and professional responses to their inquiries, often provided with clear explanations. The product and app are praised for being complete, well-organized, and providing an amazing digital experience that guides users step-by-step through documentation and processes. However, some customers also noted dissatisfaction with customer support, citing unresolved critical issues that lingered for over a month and a reported lack of phone availability for assistance.

What people talk about most

User experience

People report positive experiences with user experience, highlighting its ease of use and intuitive design,... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the helpfulness and... See more

Product

Reviewers mention positive feedback about the product, with many having high expectations for it. Customers... See more

Service

Customers consistently note positive experiences with service, particularly appreciating how it helps them... See more

Application

Users describe positive interactions with the app, with some considering it an example of how software should... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have a holdning company, and Fiken makes its accounting easy and pleasant. It has full integration with my bank account (Folio) so bookkeeping doesn't take much time and effort. In addition Fiken ha... See more

Rated 5 out of 5 stars

Using Fiken for my simple Holding company so not much activites through out the year, but can't be done easier I think. When I have had activities the guides tells you what you should do next to get... See more

Rated 5 out of 5 stars

Fiken has made accounting and tax reporting much easier for me. The system is user-friendly and guides you step by step through the process. Whenever I have been unsure about something, the support te... See more

Rated 5 out of 5 stars

Best customer service in the business and the software just gets smarter and smarter each month, prefilling heaps of info and making correct suggestions time and time again. It's not always perfect, i... See more

Company details

  1. Accounting Software Company

Written by the company

Fiken er et superenkelt regnskapsprogram for deg med et enkeltpersonforetak eller en liten bedrift.

Contact info

4.9

Excellent

TrustScore 5 out of 5

1k reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.9

All reviews

(1,138)

360 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Super easy and powerful accounting program!

Powerful accounting system that makes accounting easy - even for dummies with no pre-knowledge. Any questions outside what the intuitive system supports you with, a team of skilled accountants answers quickly through a good email support system.

6 May 2025
Unprompted review
Rated 5 out of 5 stars

No hassle

No hassle. Following instructions is easy. Can concentrate on the purpose of the firm and rest assured the required paperwork is handled correctly.

29 April 2025
Unprompted review
Rated 5 out of 5 stars

Fiken has a nice coaching attitude and…

Fiken has a nice coaching attitude and guides me through a process in a very nice way. I use the program only a few times during the year, I feel like a first timer every time and Fiken manages to take me through in a great way

26 April 2025
Unprompted review
Rated 5 out of 5 stars

Amazing System and Support!

After having a UK accountant take MANY MANY attempts at submitting the annual accounts and tax return, we moved over to fiken.no. The process was so easy. The support and advice is some of the best we have experienced, including some staff going above and beyond. We cannot recommend Fiken enough and are looking forward to working with Fiken for many years to come!

25 April 2025
Unprompted review
Rated 5 out of 5 stars

Having a company in Norway? you want this

As a foreign living in Oslo and having a company this too makes everything so easy. If you have a simple business and you do not want to deal with all the rules and paper work this tool is great.
You just need to click here and there based on the explanation on each point they have about the administrative tasks you need to do for your company. On top of that they send you reminders when a date is approaching about the paper work you need to present and they send you the forms prefilled. So very easy to use and very helpful

1 April 2025
Unprompted review

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