FILL REFILL Reviews 

I got the Messy Xmas Kit as a little treat for myself. First time trying Fill products, and this kit had everything I wanted to test out. The fragrances are lovely—subtle and fresh. The peppercorn washing up liquid is sooooo nice and gentle on my hands, which I really appreciated after scrubbing a mountain of dishes (I don't have a dishwasher so i need to make dishwashing pleasurable). The biodegradable sponges feel like a nice step in the right direction.

The packaging looks so good in my kitchen. It’s simple but feels considered, and I’m already planning my refills. Really happy I gave this a go.

9 days after placing the order, no news of it, no idea if it has even been dispatched, and customer service doesn't reply!

Great customer service and product. My product arrived and the delivery provider has dropped it and so I had litres of leaking, soggy goodness to deal with. I sent some pictures to Refill and they were in the case immediately and organised a full replacement for the order even though I hadn't lost all the contents. I got a response within 20 minutes which I was very surprised by especially as it was at the end of office working hours. And the hair and conditioner are fab.

I have recently begun my relationship with FILL & I am very happy that I have done. I think this company is brilliant! For a few reasons. Them being certified B corp, vegan, cruelty-free, and the products being free of the nasty stuff that is found in many other products. I like them mostly because they offer a closed loop system, which enables me to return empty containers to be refilled again. Communication about orders/delivery dates have been fast & helpful!

The products that I have used so far (hand soap-fig, laundry liquid, fabric conditioner, shampoo, toilet cleaner & washing up liquid) all smell lovely & work well. The laundry powder in particular is great, you only need a heaped tablespoon (I put far too much in on my first load using it and the scent was very strong- which will suit a lot of people that like to use stronger scents), it leaves clothes looking and smelling clean.

So far, a great experience with FILL. I would highly recommend starting (or continuing) your refill journey with these products! Though I would like to add, if you’re lucky enough to have one, & it’s possible for you to do so… Support & shop locally, by trying to find a refill/zero waste shop nearby that stocks FILL.

Bath soak has no scent and I find the taps on the home refill a bit daft as they don’t fit inside the bottles and consequently spill everywhere! I like the rest of the products but remain disappointed with the bath soak.

I like the whole ethos of this company (refillable and sustainably produced) and am not surprised to hear that it has now achieved B Corp status. I also like the fragrances that are used since they are natural seeming and non-obtrusive where some alternatives I've come across are rather chemically.

I've been using Fill for years (I use their hand was, laundry powder, floor clean, bathroom clean, wash up liquid) and they really deliver on the quality of their products (the bathroom cleaner was a revelation!). Scents are simple but gorgeous, design is fantastic, and they keep improving on the delivery of services every time. With the bulk buys, I know we have the house sorted and don't need to buy more plastic bottles all the time. Everything can come with nice glass bottles that you can reuse to infinity. It's nice to put your money where your ethics are, that this is a UK based company, and to know you're guaranteed products that work. Highly recommend.