Filstor Reviews 

1,083
•
TrustScore 4.5 out of 5

4.3

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Rated 1 out of 5 stars

Supplied us with Wire Basket shelving with no option to supply balance of dividers, Shelving completely useless with them. Went bust set up a new name and the same issue exists no dividers for the wi... See more

Rated 5 out of 5 stars

Arrived in good time- 4 working days. Well packaged and good instructions. Had no difficulty assembling alone until putting roof on and shelves in. Looks good, fits well in space and holds plenty.... See more

Rated 5 out of 5 stars

Very easy to deal with the team there, our purchase was waiting for us when we arrived and a good experience all round.

Rated 5 out of 5 stars

I bought some plastic containers for under my sink. I’ll be buying more for elsewhere as they are really handy, particularly because they have dividers that stop you stuff from falling over. Excellent... See more

Company replied

Company details

  1. Storage facility
  2. also in
  3. Warehouse
  4. Wholesaler

Written by the company

At Filstor, we help businesses make the most of their space. We specialise in supplying high-quality storage equipment for warehouses, workshops, factories, retail environments and commercial premises across the UK. From everyday storage bins and shelving through to complete warehouse storage systems, our aim is simple – to provide practical, reliable storage solutions that improve organisation, maximise space and increase efficiency. Whether you're purchasing a single storage product online or planning a complete storage system overhaul, our experienced team is committed to delivering the right solution backed by exceptional customer service. Filstor supplies one of the UK's most comprehensive ranges of industrial and commercial storage equipment, from plastic storage bins, wire baskets and shelf bins to shelving systems, lockers and workstations. We combine quality products with expert advice to help businesses improve space utilisation, workflow and workplace organisation. No two businesses use storage in exactly the same way. That's why we take the time to understand each customer's environment before recommending the most appropriate products. Our products support businesses of every size across a wide range of industries, including warehousing & distribution, manufacturing, builders' merchants, retail & garden centres, automotive, engineering, logistics, schools & education, public sector, healthcare, defence, facilities management and workshops & maintenance departments. We work with organisations ranging from independent businesses through to national companies, and we've helped thousands of small businesses and homeowners with their storage requirements too.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

1k reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.3

All reviews

(1,083)

31 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A great piece of kit with wheels for moving things!

Very quick delivery. Very well packaged. A great find, simple and practical solution for lifting a heavy piece of furniture off the ground for moving. Very happy. Thank you.

27 March 2025
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Reply from Filstor

Hello Judi, thank you for leaving us your feedback. We're really pleased to hear that your happy with the furniture removal platform dolly. We hope to hear back from you again soon. Thanks!

Rated 2 out of 5 stars

The cabinet was difficult to put…

The cabinet was difficult to put together and time consuming . Once we got to part of inserting shelves we realised one of the shelf supports was broken. There were also cracks in one corner of the cabinet. We had got so far in putting it together that dismantling would have been quite difficult and time consuming. I thought this cabinet would have been more robust than it was.

10 March 2025
Rated 5 out of 5 stars

Excellent

Great. Quick delivery and just what I was looking for. Another 8 just ordered.

24 March 2025
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Reply from Filstor

Hello Will, we really appreciate you taking the time to share your rating with us. We look forward to hearing from you again soon. Thanks!

Rated 1 out of 5 stars

I am still waiting for delivery of my…

I am still waiting for delivery of my item. The courier is having difficulty finding me. I cant get through to your company by phone as it is always busy.

19 March 2025
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Reply from Filstor

Hi Susan, thank you for speaking to us on the phone. We understand you thought the review request was sent via the external delivery company used, and we share your frustrations. We are always reviewing the carrier companies we use, and your feedback is invaluable in helping us understand how they are performing. Please do not hesitate to contact us in the future - our lines are always available for our fantastic customers. All the best!

Rated 5 out of 5 stars

Super quick!

Super quick!! Very efficient. Is doing it’s job as we speak.

16 March 2025
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Reply from Filstor

Hello Sue, thank you very much for taking the time to leave us a review. We’re really pleased that you’re happy with the service and products provided. We really hope to hear back from you in the near future. Thank you!

Rated 5 out of 5 stars

Looks good quality

Looks good quality, prompt delivery looking forward to fixing on my garage wall and tidying up tools.

1 March 2025
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Reply from Filstor

Hello Tracey
Thank you for leaving us your feedback. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We hope that we hear back from you soon. Thank you!

Rated 5 out of 5 stars

Quality product

Fast delivery. Secure package.
Very easy to assemble, instructions are very clear.
I thought I can’t do it or it takes a lot of time but did it an hour. No part missing.
Really happy , it’s quite solid and looks really nice and neat.

10 March 2025
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Reply from Filstor

Hello,
We are so grateful for you leaving us a 5-star review. Thanks for sharing your rating with us and the community. We hope to hear back from you very soon. Thank you!

Rated 5 out of 5 stars

Seamless transaction

Seamless transaction, robust easy assembly shelving system. Great prices.

4 March 2025
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Reply from Filstor

Hello Kate,
Thank you so much for leaving us a 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.

Rated 5 out of 5 stars

Excellent company

Excellent company, bought from the before, highly recommended and the van tilt bins are high quality.

28 February 2025
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Reply from Filstor

Hello Robert,
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

Rated 5 out of 5 stars

Satisfied customer

I bought some plastic containers for under my sink. I’ll be buying more for elsewhere as they are really handy, particularly because they have dividers that stop you stuff from falling over. Excellent product at a reasonable price with fast delivery. What more could you ask for?

27 February 2025
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Reply from Filstor

Hi Julie,
Thank you very much for taking the time to leave us a review. We’re really pleased that you’re happy with the service and products provided. We really hope to hear back from you in the near future.

Rated 5 out of 5 stars

Excellent quality item posted fast…

Excellent quality item posted fast received within 48hrs

Good price paid will be purchasing more when in stock
Thanks

18 February 2025
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Reply from Filstor

Hello,
Thank you very much for taking the time to leave us a review. We’re really pleased that you’re happy with the service and products provided. We really hope to hear back from you in the near future.

Rated 5 out of 5 stars

Great Product

Quick delivery, great product sure I will purchase orher bits in the future

16 February 2025
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Reply from Filstor

Hello Steve,
We'd like to thank you for your 5-star review. We look forward to hearing from you again soon.

Rated 5 out of 5 stars

Excellent quality for the price

Excellent quality for the price. Easy to build and very prompt delivery

12 February 2025
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Reply from Filstor

Hello Polly, we’d like to thank you for your review. It’s always great to hear back from our customers and we really appreciate your feedback. Thank you once again and if there is anything we can do to assist in the future then please do not hesitate to get in touch.

Rated 5 out of 5 stars

Great little storage boxes for my key…

Great little storage boxes for my key blanks

31 January 2025
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Reply from Filstor

Hello Adam,
Thank you so much for the 5-star review, its great to hear that you were happy with the van tilt storage bins. We hope to hear from you again in the future.

Rated 5 out of 5 stars

Good all round experience.

Very fast delivery, good selection of products, value for money.

11 February 2025
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Reply from Filstor

Hello Keith,
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime!

Rated 4 out of 5 stars

👍....

👍. 👍. 👍..............

26 January 2025
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Reply from Filstor

Hello Greg
Thank you for the 4-star review, we look forward to hearing from you again soon

Rated 5 out of 5 stars

Great lightweight heavy duty shelves…

Great lightweight heavy duty shelves for our work store room - nice price and quick and helpful delivery and driver so cannot fault them as a company - very happy to recommend and will be using again many times in the future - many thanks Dave

6 February 2025
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Reply from Filstor

Hello David, we'd like to thank you for your review. It’s always great to hear back from our customers and we really appreciate your feedback. Thank you once again and if there is anything we can do to assist in the future then please do not hesitate to get in touch.

Rated 5 out of 5 stars

Great products with hassle free…

Great products with hassle free transactions. Will be using them for all my future requirements A*****

5 February 2025
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Reply from Filstor

Hello David, Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future. Thank you!

Rated 5 out of 5 stars

Easy buying experience

Easy to order ,fast delivery and great product 👌

5 February 2025
Filstor logo

Reply from Filstor

Hello David, thank you so much for this 5-star review, we really appreciate you being a customer and helping to share the word about us. We’re here for you anytime. Thanks!

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