Supplied us with Wire Basket shelving with no option to supply balance of dividers, Shelving completely useless with them. Went bust set up a new name and the same issue exists no dividers for the wi... See more
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Arrived in good time- 4 working days. Well packaged and good instructions. Had no difficulty assembling alone until putting roof on and shelves in. Looks good, fits well in space and holds plenty.... See more
Very easy to deal with the team there, our purchase was waiting for us when we arrived and a good experience all round.
I bought some plastic containers for under my sink. I’ll be buying more for elsewhere as they are really handy, particularly because they have dividers that stop you stuff from falling over. Excellent... See more
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Company details
Written by the company
At Filstor, we help businesses make the most of their space. We specialise in supplying high-quality storage equipment for warehouses, workshops, factories, retail environments and commercial premises across the UK. From everyday storage bins and shelving through to complete warehouse storage systems, our aim is simple – to provide practical, reliable storage solutions that improve organisation, maximise space and increase efficiency. Whether you're purchasing a single storage product online or planning a complete storage system overhaul, our experienced team is committed to delivering the right solution backed by exceptional customer service. Filstor supplies one of the UK's most comprehensive ranges of industrial and commercial storage equipment, from plastic storage bins, wire baskets and shelf bins to shelving systems, lockers and workstations. We combine quality products with expert advice to help businesses improve space utilisation, workflow and workplace organisation. No two businesses use storage in exactly the same way. That's why we take the time to understand each customer's environment before recommending the most appropriate products. Our products support businesses of every size across a wide range of industries, including warehousing & distribution, manufacturing, builders' merchants, retail & garden centres, automotive, engineering, logistics, schools & education, public sector, healthcare, defence, facilities management and workshops & maintenance departments. We work with organisations ranging from independent businesses through to national companies, and we've helped thousands of small businesses and homeowners with their storage requirements too.
Contact info
United Kingdom
- filstor.co.uk
4.3
Excellent
1k reviews
Asks customers to review
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Hasn’t replied to negative reviews
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Excellent communication!
30 January 2025
Reply from Filstor
Hello Chris, we are grateful that you took the time out to leave us a review. Please let us know what we can do for you in the future. Thanks!
Great product
Ease of ordering, speed of delivery and great value product. Great service. Thank you
30 January 2025
Reply from Filstor
Hello Pauline, thank you for sending us a lovely review. We hope to hear from you again soon. Thanks!
my experience was not good
my experience was not good, as the first notification that I received that my goods would be delivered on a particular day was an email from yourselves telling me that the delivery company had tried to deliver my parcel, twice ! , on a previous day, I had been given no
notification whatsoever of this delivery, consequently I was not at home so missed the delivery.
The only redeeming factor was that when I phoned you I spoke to a lady called Sherri, who was most helpful and said that they had given the delivery company my phone and email, so they obviously didnt bother to look, as both phone and email was printed on the label on the packaging !, and the lady I spoke to at the delivery company said 'you had not given them my details !
So, thank you Sherri, but the performance of your delivery company was 'pants'.
A.McQuuen
17 January 2025
Really quick delivery and good product
14 January 2025
Reply from Filstor
Hello, thank you for taking the time to leave us a review. We hope to hear from you again. Thanks!
Received the wrong item
Received the wrong item. Can’t have my actual item until the wrong one has been picked up which I was told somebody was coming for it yesterday but never showed up. Wrote an email about a refund and I’ve been ghosted ever since
23 December 2024
Excellent product great packaging great…
Excellent product great packaging great service.
3 January 2025
Reply from Filstor
Hello, thank you for taking the time to leave us a lovely review. We hope to hear from you again soon. Thanks!
Reply from Filstor
Hello David, thank you so much for leaving us a 5star rating! We hope to hear from you again soon. Thanks!
It has not arrived yet😞
25 December 2024
The dolly arrived quickly and was well…
The dolly arrived quickly and was well packaged. The wheels were easy to attach. It seems like a well made dolly, time will tell how it lasts. But so far I am pleased with it.
30 December 2024
Reply from Filstor
Hello Alex, thank you so much for taking the time to leave an excellent rating. We're really pleased that you're happy with the dolly. We really hope to hear back from you in the near future. Thanks!
Reply from Filstor
Hello, we really appreciate you taking the time to share your rating with us. We look forward to hearing from you again soon. Thanks!
Item arrived within two days
Item arrived within two days, easy to assemble, good product.
14 December 2024
Reply from Filstor
Hello, thank you very much for taking the time to leave us a review. We hope to hear from you very soon. Thanks!
Good qualyt and very resistant material…
Good qualyt and very resistant material and esy to assemble.
11 December 2024
Reply from Filstor
Hello, thank you so much for taking the time to leave an excellent rating. We really appreciate your business, we hope to hear from you again soon.
quick delivery exhalant product
28 November 2024
Reply from Filstor
Hello, thank you for leaving us your feedback. We hope to hear from you soon. Thanks!
Storage cupboard
Storage cupboard was exactly what I want .Helpful customer service . Many thanks
16 November 2024
Reply from Filstor
Hi Steve, thank you very much for taking the time to leave us a lovely review. I've passed your comment on regarding our customer service. We really hope to hear back from you in the near future. Thanks
Fast delivery great product ❤️👍
23 November 2024
Reply from Filstor
Hello Steve, thank you so much for this 5-star rating. We're happy to hear that you were happy with the delivery and product. We look forward to hearing from you again. Thank you!
very bad customer service
20 November 2024
Reply from Filstor
Good morning, Rafael. We are very confused by your review. You placed an order on the 20th of November and then rang after a few days to chase the order. The product listing you ordered displays in bold red writing that it has a lead time of 10-15 days. You told us over the phone that you did not read the bold red writing on the web page so wished to cancel the order as you did not want to wait. We cancelled and refunded your order immediately as requested. We are unsure how this equates to very bad customer service. We always try our best to assist our customers which is reflected through the vast majority of our reviews. Unfortunately, because you chose not to read the product information you have decided to leave negative feedback instead and label our customer service as very bad. We strongly refute this review and feel your comments are completely unreflective of the situation.
Reply from Filstor
Hello Andrew, we are so grateful for your 5-star review. Thanks for sharing your rating with us and the community. Thank you!
Excellent company
Informative website with good info on items, easy ordering with fast delivery. Order arrived quickly and in excellent condition.
15 November 2024
Reply from Filstor
Hello Martin, we really appreciate you taking the time to share your experience with us. We will pass your comments on regarding the website and delivery to the relevant people. We hope to hear from you again soon. Thank you!
Speedy delivery
Speedy delivery. Great product. Good value. Will buy more as it has really helped organise the clutter under the sink.
30 October 2024
Reply from Filstor
Hello, we'd like to thank you for your review. Its great to hear that you were happy with the service and products provided. We hope to hear back from you again soon. Thanks!
Reply from Filstor
Hello Chris, we’d like to thank you for your review. It’s always great to hear back from our customers and we really appreciate your feedback. Thank you once again and if there is anything we can do to assist in the future then please do not hesitate to get in touch. Thank you!
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