Supplied us with Wire Basket shelving with no option to supply balance of dividers, Shelving completely useless with them. Went bust set up a new name and the same issue exists no dividers for the wi... See more
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Arrived in good time- 4 working days. Well packaged and good instructions. Had no difficulty assembling alone until putting roof on and shelves in. Looks good, fits well in space and holds plenty.... See more
Very easy to deal with the team there, our purchase was waiting for us when we arrived and a good experience all round.
I bought some plastic containers for under my sink. I’ll be buying more for elsewhere as they are really handy, particularly because they have dividers that stop you stuff from falling over. Excellent... See more
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Company details
Written by the company
At Filstor, we help businesses make the most of their space. We specialise in supplying high-quality storage equipment for warehouses, workshops, factories, retail environments and commercial premises across the UK. From everyday storage bins and shelving through to complete warehouse storage systems, our aim is simple – to provide practical, reliable storage solutions that improve organisation, maximise space and increase efficiency. Whether you're purchasing a single storage product online or planning a complete storage system overhaul, our experienced team is committed to delivering the right solution backed by exceptional customer service. Filstor supplies one of the UK's most comprehensive ranges of industrial and commercial storage equipment, from plastic storage bins, wire baskets and shelf bins to shelving systems, lockers and workstations. We combine quality products with expert advice to help businesses improve space utilisation, workflow and workplace organisation. No two businesses use storage in exactly the same way. That's why we take the time to understand each customer's environment before recommending the most appropriate products. Our products support businesses of every size across a wide range of industries, including warehousing & distribution, manufacturing, builders' merchants, retail & garden centres, automotive, engineering, logistics, schools & education, public sector, healthcare, defence, facilities management and workshops & maintenance departments. We work with organisations ranging from independent businesses through to national companies, and we've helped thousands of small businesses and homeowners with their storage requirements too.
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United Kingdom
- filstor.co.uk
4.3
Excellent
1k reviews
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Hasn’t replied to negative reviews
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Great Shelves - Excellent Service
My husband ordered the Corner Unit plus 4 straight shelves deal for his hobby room. Just perfect for the job and a real bargain price. Sherri called to check our address the following day before sending which I thought was very sensible. It came within 2 days super fast with FedEx. We were missing some plastic feet so I emailed and again Sherri dealt with it for us contacting the warehouse who dispatched straightaway. I was very impressed with the friendly and efficient customer service and would most definitely order again from Filstore! 10/10
29 July 2024
Reply from Filstor
Hello Lara, thank you very much for your lovely review, we have passed your comments over to Sherri, who was very grateful for your kind words and mentioned that you were a pleasure to deal with. We're happy to hear that you were happy with the corner unit. Thank you once again and if there is anything we can do to assist in the future then please do not hesitate to get in touch.
Not the best quality
Bought a new outside cupboard to replace one I've had for several years in the garden but needed replacing. It arrived in super fast time but was quickly disappointed with the quality but I guess you get what you pay for. Lots of small fiddly bits but was easy enough to put together, had to use one of the shelves for extra support on the base. The plastic used is very flimsy and lightweight and I'm doubtful if it will withstand being in the garden with my small hover mower and tools in. I wouldn't recommend this product and wouldn't buy again, I should have spent the extra cash on something better made for the job.
21 July 2024
Reply from Filstor
Hi Dee, first of all, thank you for your feedback. We are very sorry that you are not happy with the quality provided. The cupboard you bought was from our budget range and it is advertised as a lightweight budget cupboard. We do offer a range of more robust options (which we also state on the product listing), which are much stronger and higher quality.
In regards to withstanding being in the garden, if the cupboard is weighted, it should be fine, but, we do state the cupboards are water resistant, not waterproof, so please take this into consideration when storing electrical items. We would say in most cases this should be fine but there are no waterproofing guarantees due to the cupboard being modular.
However, if you are not happy with this, you will be able to return the item for a product refund. Please contact us on sales@filstorage.com if you would like to return the item. Once again, we are sorry you are not happy and will feed this back to the purchasing team to discuss with the manufacturers.
Great delivery and service
Goods arrived in two days and exactly what my husband wanted.
Can’t fault the service.
20 July 2024
Reply from Filstor
Hi, we really appreciate you taking the time to share your rating with us. We're pleased to hear that you're happy with the service and products. We hope to hear back from you in the future. Thanks!
Excellent service ordered it in the…
Excellent service ordered it in the morning and received next afternoon
11 July 2024
Reply from Filstor
Hi Shelley, we'd like to thank you for your review, its always great to hear back from our customers. We really do appreciate your feedback. If there is anything we can do to assist in the future please do not hesitate to get in touch. Thanks
A good quality plastic bin at a very…
A good quality plastic bin at a very good price., exactly the right size to store nuts and bolts etc.
3 July 2024
Reply from Filstor
Hello, thank you for taking the time to leave this review. It's always great to hear back from our customers. We're glad to hear that you we're happy with the plastic bin that you ordered. If there is anything we can do to assist in the future then please do not hesitate to get in touch. Thanks!
Good quality functional shelving
Good quality functional shelving. Arrived sooner than expected. Safely packaged so shelving unit was in mint condition. Easy and quick to assemble.
A rubber mallet was the only tool required.
1 July 2024
Reply from Filstor
Hello, thank you so much for leaving this 5-star review. We really appreciate you being a customer and helping to share the word about us. Please let us know what we can do for you in the future. Thanks!
Great unit delivered incredibly…
Great unit delivered incredibly quickly. Highly recommended.
27 June 2024
Reply from Filstor
Hello Leonard, thank you so much for taking the time to leave this review. We're really pleased that you're happy with the service and unit. We really hope to hear back from you in the near future. Thanks!
Reply from Filstor
Hi, we'd like to thank you for taking the time to leave us this 5-star rating. We're glad to hear that you we're happy with the service provided. We hope to hear back from you soon. Thank you!
Great firm to deal with.
Good firm to deal with, fast delivery. Reasonable price. The storage containers are absolutely great for my Campervan conversion. Strong and good to look at too.
18 June 2024
Reply from Filstor
Hi Wanda, we really appreciate you taking the time to share your rating with us. We're really pleased that you're happy with the storage containers for your campervan. If there is anything we can do to assist in the future then please do not hesitate to get in touch. Thanks!
was a very god product.
4 June 2024
Reply from Filstor
Hi Douglas, thank you for sending your feedback. Please do not hesitate to contact sales@filstorage.com if you've had some issues. Thanks
Quick delivery and product exactly as…
Quick delivery and product exactly as described…. Can’t fault them
3 June 2024
Reply from Filstor
We'd like to thank you for your review. It's always great to hear back from our customers and we really appreciate your feedback. Thank you once again and if there is anything we can do to assist in the future then please do not hesitate to get in touch.
Shipped and delivered quickly
Shipped and delivered quickly. When I contacted them for mistakes in the assembly instructions, they replied promptly and offered to help. In the end all the bits I needed were there so I did not take on the offer of more screws.
4 June 2024
Reply from Filstor
Hi Lorenzo, we are so grateful for your 5-star rating. We're pleased to hear that your happy with the service and product. We hope to hear back from you soon. Thank you!
Very easy to set up nice storage cabinet
30 May 2024
Reply from Filstor
Hi Julie, thank you so much for taking the time to leave us a 5-star rating. We're really pleased that you're happy with the storage cabinet. We really hope to hear back from you in the future. Thanks!
Reply from Filstor
Hi George, thank you so much for taking the time to leave an excellent rating. Its always great to hear back from our customers. We will pass your comments onto our Customer Services Team. If there's anything we can do to assist in the future please do not hesitate to get in touch. Thanks!
Reply from Filstor
Hi George, thank you for taking the time to send us a 4-star rating. We're pleased to hear that the service and delivery were great. Please do not hesitate to get in touch if you require any assistance in the future. Thanks!
Item damaged on arrival
Item damaged on arrival. Have manage to repair it. But would think twice before ordering anything else.
8 May 2024
Reply from Filstor
Hi Grace, we have tried to contact you multiple times to try and rectify the issue but have had no response back. Please contact us on 01430 410 450 or respond to our emails (sales@filstorage.com) if you would like us to rectify the issues.
Nice product
16 May 2024
Reply from Filstor
Hi Cole, we'd like to thank you for your review. We're pleased that your happy with the product. We hope that we hear back from you again soon. Thanks!
Reply from Filstor
Hi Tim, we are so grateful for your 5-star rating. Thanks for sharing your rating with us and the community. We hope to hear from you again in the future. Thanks!
When the item arrived unfortunately it…
When the item arrived unfortunately it wasnt suitable , and needed to be returned
The team were prompt , helpful ,
In organising the return .. very efficient service , from ordering to returning
16 May 2024
Reply from Filstor
Thank you for leaving us your feedback. We work hard to meet expectations like yours, and we're happy to hear we hit the mark for you. If there is anything we can do to assist in the future please do not hesitate to get in touch. Thank you!
First cupboard was damaged
First cupboard was damaged. They have a super customer service team and replaced it straightaway.
4 May 2024
Reply from Filstor
Hi Bern, thank you for sharing your experience with us. We're really pleased that you're happy with the service provided. We'll pass your comments onto our Customer Services Team. We really hope to hear back from you soon. Thanks!
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