Supplied us with Wire Basket shelving with no option to supply balance of dividers, Shelving completely useless with them. Went bust set up a new name and the same issue exists no dividers for the wi... See more
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Arrived in good time- 4 working days. Well packaged and good instructions. Had no difficulty assembling alone until putting roof on and shelves in. Looks good, fits well in space and holds plenty.... See more
Very easy to deal with the team there, our purchase was waiting for us when we arrived and a good experience all round.
I bought some plastic containers for under my sink. I’ll be buying more for elsewhere as they are really handy, particularly because they have dividers that stop you stuff from falling over. Excellent... See more
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Company details
Written by the company
At Filstor, we help businesses make the most of their space. We specialise in supplying high-quality storage equipment for warehouses, workshops, factories, retail environments and commercial premises across the UK. From everyday storage bins and shelving through to complete warehouse storage systems, our aim is simple – to provide practical, reliable storage solutions that improve organisation, maximise space and increase efficiency. Whether you're purchasing a single storage product online or planning a complete storage system overhaul, our experienced team is committed to delivering the right solution backed by exceptional customer service. Filstor supplies one of the UK's most comprehensive ranges of industrial and commercial storage equipment, from plastic storage bins, wire baskets and shelf bins to shelving systems, lockers and workstations. We combine quality products with expert advice to help businesses improve space utilisation, workflow and workplace organisation. No two businesses use storage in exactly the same way. That's why we take the time to understand each customer's environment before recommending the most appropriate products. Our products support businesses of every size across a wide range of industries, including warehousing & distribution, manufacturing, builders' merchants, retail & garden centres, automotive, engineering, logistics, schools & education, public sector, healthcare, defence, facilities management and workshops & maintenance departments. We work with organisations ranging from independent businesses through to national companies, and we've helped thousands of small businesses and homeowners with their storage requirements too.
Contact info
United Kingdom
- filstor.co.uk
4.3
Excellent
1k reviews
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Hasn’t replied to negative reviews
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Excellent product
Excellent product, service and prompt delivery. Will order from again.
2 November 2024
Reply from Filstor
Hello Alistair, Thank you very much for taking the time to leave us a review. We’re really pleased that you’re happy with the service and products provided. We really hope to hear back from you in the near future. Thank you!
A little disappointed
We were a little disappointed with the purchase as when we opened it a small pieces of plastic were broken off from a side panel. We have patched it up with tape and so no wet cannot enter the shed. Does the job what we wanted it for.
Was easy to assemble and does require fixing to wall for stability.
The service and speed of delivery was brilliant.
27 October 2024
Reply from Filstor
Good morning, thank you very much for your review. That doesn't sound great at all. I can't see any correspondence with our customer service team in regards to this but if you email a photo of the damaged component, we will get a replacement part sent out to you asap.
We never send out damaged items intentionally and we've recently invested in additional packaging to prevent damages, however, we do still have the occasional item damaged in transit. If you get in touch with sales@filstorage.com we will have this sorted for you and ensure that the damaged item is replaced.
Reply from Filstor
Hello, we really appreciate you taking the time to share your rating with us. We look forward to hearing from you again soon. Thank you!
Reply from Filstor
Hello David, thank you so much for sharing your experience with us. We hope to hear from you again soon. Thank you!
Good product,
Good product,
Instructions are ok and once you’ve started it’s easy
Would have like the option to buy an extra shelf or 2
Very helpful customer service
11 October 2024
Reply from Filstor
Hi Karen, thank you so much for taking the time to leave us a review. We're really pleased to hear that you're happy with the service and products provided. We hope to hear from you again soon. Thank you!
Reply from Filstor
Hello, Thank you for leaving this review. It's always great to hear back from our customers and we really appreciate your feedback. If there is anything we can do to assist in the future then please do not hesitate to get in touch. Thanks!
Excellent Customer Service
Very helpful staff, prompt service and made sure I didn't miss out on a discount as a first time customer. Would happily use again. Items were delivered promptly with out issue.
23 September 2024
Reply from Filstor
Hi, thank you so much for sharing your experience with us. Its always great to hear back from our customers. We will pass your comments onto our customer services. If there is anything we can do to assist in the future please do not hesitate to get in touch. Thanks!
Reply from Filstor
Hello, thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know if there is anything we can help with in the future. Thanks!
Great product delivered quickly to my…
Great product delivered quickly to my address
18 September 2024
Reply from Filstor
Hello Andrew, we are so grateful for your 5-star review. We're pleased to hear that you were happy with the product and service. We hope to hear from you again soon. Thanks!
Reply from Filstor
Hello, thank you for leaving us a 5-star review. We really appreciate you sharing your feedback. Thanks again!
Reply from Filstor
Hello Gavin, we'd like to thank you for your review. It's always great to hear back from our customers, we really appreciate your feedback. Thank you once again and if there is anything we can do to assist in the future then please do not hesitate to get in touch.
The unit is too flimsy and arrived very…
The unit is too flimsy and arrived very damaged. The manufacturers need to re look at the product specifications and make the units more durable and stronger with thicker plastic and stronger and proper back panels and not just folded cardboard.
20 August 2024
Reply from Filstor
Hello Keith, thank you for the 5-star review. We really appreciate the feedback. We hope to hear from you again soon. Thanks!
Reply from Filstor
Hello Sylvia, thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We hope to hear from you again soon. Thanks!
Even though the trolley is on wheels
Even though the trolley is on wheels, every time I move it, it collapses!
11 August 2024
Reply from Filstor
Hi Harry, thank you so much for this 5-star review. We hope to hear from you again soon, if there is anything we can do to assist in the future please do not hesitate to get in touch. Thank you!
Greenhouse staging
Very quick delivery time.
Assembly took a little time until we got the hang of it. Very pleased with the shelving
7 August 2024
Reply from Filstor
Hello Sue, thank you so much for taking the time to leave an excellent rating. We really appreciate your feedback. We hope to hear from you in the near future. Thanks!
Good delivery
Good size, quick delivery. A little flimsier than expected. Could do with being a bit sturdier
4 August 2024
Reply from Filstor
Hello Steve, we'd like to thank you for taking the time to leave this review. We're happy to hear that you were pleased with the service provided. If there are any issues with the product please do not hesitate to contact us on sales@filstorage.com we'd be happy to help. Thanks!
Retro style laundry basket ✔️
Retro style laundry basket ✔️
Has wheels so no lifting ✔️
Funky unusual colour ✔️
Sturdy, will last for years ✔️
Absolutely perfect, quick delivery , will be back
3 August 2024
Reply from Filstor
Hello Liz, we'd like to thank you for your 5 star review. It's always great to hear back from our customers. We're glad to hear that the laundry basket met your requirements. We hope to hear back from you soon. Thank you!
Apc are the worst delivery service
Apc are the worst delivery service
They do not let you know the date they are coming and when you rearrange with them for another day, there turned on a different day
3 August 2024
Reply from Filstor
Hi Lee, we're sorry to hear that you were unhappy with the service provided. We constantly review our suppliers so we will pass your feedback onto the relevant teams. If we can assist in the future please do not hesitate to contact us. Thanks
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