Finance Advice Centre Reviews 

381
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 57 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, patience, and clear communication, making complex processes stress-free. The service provided is frequently described as excellent, with many people highlighting the efficiency and personalized support received throughout their journey. Reviewers are particularly impressed with the quick response times and the staff's dedication to guiding them every step of the way, often going above and beyond expectations. Some people also felt that the customer service was outstanding, with advisors being readily available to answer questions and provide expert advice.

What people talk about most

Staff

Customers had positive experiences with staff, consistently praising their professionalism, patience, and... See more

Service

Customers consistently note positive experiences with service, often highlighting the professionalism,... See more

Customer service

People report positive experiences with customer service, highlighting the professionalism, knowledge, and... See more

Response time

Users describe positive interactions with response times, highlighting prompt communication and quick replies... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Chris Pilley was absolutely amazing. He made this whole deal as stress free for us as possible. From start to end he guided us with whole lot of patience and understanding. Excellent at communicating... See more

Rated 5 out of 5 stars

Gary Smith has been absolutely fantastic! He came highly recommended by a friend, and we’re so glad we went with him. As first time buyers, the process can feel overwhelming and stressful, but Gary... See more

Rated 5 out of 5 stars

We have used Steve Hatton twice now for our house purchase and remortgage - steve is fantastic goes above and beyond and has worked miracles for us. He has got us mortgages that have been life changin... See more

Rated 5 out of 5 stars

We were quite a complex case, but Garry handled everything with professionalism and persistence. From the start, he took the time to understand our situation in detail and kept us fully informed throu... See more


Company details

  1. Mortgage broker

Written by the company

Whether you're looking for Whole of Market Mortgage Advice, Loan Advice or Insurance Advice, Finance Advice Centre guarantee to be your right choice!


Contact info

4.9

Excellent

TrustScore 5 out of 5

381 reviews

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No recent history of asking for reviews

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4.9

All reviews

(381)

55 reviews in the last 12 months

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Rated 5 out of 5 stars

Garry from Finance Advice Centre

I was recommended Garry from Finance Advice Centre by my close friends when they heard I was looking to move. The service I have received has been truly excellent. Garry is friendly, approachable and professional. He has helped me navigate the daunting process of applying for a mortgage and getting everything set up with minimal stress. His approach is honest and considerate and with just the right level of contact to keep in touch and keep the wheels in motion. I would 100% recommend Garry in the future- Thank you

27 November 2024
Unprompted review
Rated 5 out of 5 stars

Yogesh Parekh

I recently worked with Yogesh Parekh for my buy-to-let mortgage, and I’m delighted with the exceptional service he provided. From our first conversation, it was clear that Yogesh is both highly knowledgeable and dedicated to finding the best possible deal tailored to my needs.
Yogesh took the time to fully understand my goals and financial situation, explaining all my options in clear, straightforward terms. His expertise in navigating the complexities of buy-to-let mortgages was invaluable, and he identified a deal that not only matched my requirements but exceeded my expectations in terms of rates and flexibility.
What I appreciated most was Yogesh’s proactive approach—he kept me informed every step of the way and worked tirelessly to ensure the process went smoothly. Even when there were challenges, he handled them swiftly and professionally, always putting my best interests first.
Thanks to Yogesh, I was able to secure a competitive mortgage with minimal stress. I highly recommend him to anyone looking for a skilled, reliable, and approachable mortgage broker. I will definitely be reaching out to him and the team at Finance Advice Centre again for any future mortgage needs!
Thank you.

15 November 2024
Unprompted review
Rated 5 out of 5 stars

Sophie Hitie 10/10 fully professional…

Sophie Hitie 10/10 fully professional and understanding especially being self employed and with a not so good credit record was able to get me the the mortgage i needed and with the best interest available as well fully recommend her to anyone 💯

14 November 2024
Unprompted review
Rated 5 out of 5 stars

This is for STEVE HATTON

This is for STEVE HATTON , we are so , so , thankful to him, his determination, dedication, support, knowledge, kindness, understanding, he is a absolute diamond , thank you , Heidi and Roger

29 October 2024
Unprompted review
Rated 5 out of 5 stars

Great service, above and beyond

Great service from Muslim Somani in securing my mortgage. He took great care to find me the best products and deals, was always super responsive, and helpful above and beyond. I highly recommend Finance Advice Centre, and Muslim, to anyone looking for mortgage advice.

11 October 2024
Unprompted review
Rated 5 out of 5 stars

Excellent Service!

I had a fantastic experience working with Pratik and Yogesh at the Mortgage Advice Centre. They provided thorough, in-depth information about the mortgage process and were always quick to respond to any queries I had. Their efficiency and professionalism ensured that the transaction was completed swiftly and smoothly. I highly recommend their services to anyone in need of mortgage advice.

11 October 2024
Unprompted review
Rated 5 out of 5 stars

Garry's Great Service

I was referred to Finance Advice Centre by Money Saving Expert who assigned Garry Smith to me to help with my getting a new mortgage. Garry has been fantastic throughout this process.

He has worked on my case very professionally, researched and offered products I would not have known to look for in the first place. The best thing is that he has explained everything really well in terms of the process, products offered and answering questions.

First class service, thank you Garry!

10 October 2024
Unprompted review
Rated 5 out of 5 stars

Mortgage re financing

Excellent communication from Pratil and Yogesh from the very start of the process. They were given a clear objective from the start and this was achieved to our satisfaction within a very reasonable time frame.

1 August 2024
Unprompted review
Rated 5 out of 5 stars

Great Service from Yogi and the team

Great Service from Yogi and the team. During a re-mortgage process, I was walked through all options available to me. Once I decided on a provider, the team were incredibly efficient in getting a decision in principle etc and ultimately in helping me secure the mortgage

31 July 2024
Unprompted review
Rated 5 out of 5 stars

Best Mortgage Brokers.

I have gone through several mortgage brokers in the past and have been rejected by all the lenders before I came to Finance Advice Centre. Our case handler Pratik made sure we got our mortgage as he swiftly and professionally dealt with our case and helped us all the way until we got the keys to our house. I would 100% recommend this company and especially recommend Yogesh and Pratik.

22 August 2024
Unprompted review
Rated 5 out of 5 stars

Yogesh and Pratik absolute Legends.

Excellent customer service and really friendly guys who help you through the process of finding and getting you a mortgage.
Yogesh and Pratik in particular were outstanding. They completely understand the process and Yogesh will bend over backwards to getting you the best mortage deal out there. Pratik regularly gave me an update on what's happening with the mortgage with out me having to ask.
I highly recommend these guys if your looking for a buy to let mortgage or a standard mortgage.
Can't thank them both enough.

26 July 2024
Unprompted review
Rated 5 out of 5 stars

Positive experience every time

Garry is fantastic and my partner and I highly recommend him. He is so professional, knowledgable and non judgemental. Looking for a first time mortgage with poor credit was daunting at first but he put us at ease and was supportive and helpful throughout and even after the process! Garry was recommended by a friend initially and this is the second time we have used him and the Finance Advice Centre. Considering our current and previous experience with both Garry and the Finance Advice Centre we will definitely be returning customers and will continue recommending them both.

14 August 2024
Unprompted review
Rated 5 out of 5 stars

Absolutely outstanding service


Absolutely outstanding service.
Kia Moulds was amazing from start to finish of my remortgage process. I had a few doubts, concerns and numerous questions about the remortgage but Kia’s calm reassurance, knowledge and unwavering professionalism ensured I secured my new deal.
I would without hesitation highly recommend Kia to anyone that is about to go through this process, I can honestly say my application was in Kia’s safe capable hands, nothing was too much trouble she worked above and beyond being available with any concerns or issues I had along the way. I honestly did not think I would get such an amazing mortgage deal but Kia worked her magic and I am honestly over the moon and very appreciative of Kia’s expertise. Thank you so much!

7 August 2024
Unprompted review
Rated 5 out of 5 stars

Great advice and support

Gary helped me in a difficult time to secure the best possible mortgage for my age and circumstances
He listened to me talked me through the process and checked in on me regularly
Great service I would highly recommend his services

17 July 2024
Unprompted review
Rated 5 out of 5 stars

Slick and quick! No barrier too big.

Due to my property portfolio, I have a fair share of experience when it comes to mortgages. PRIOR TO Financial Advice Centre (FAC), I have had very negative, frustrating and financially impacting experiences. With too many hoops to jump through, lazy staff, additional paperwork, etc - some mortgage applications took up to six months to complete. Due to this, I changed my broker and solicitor from FAC’s recommended list. It has been a pleasure to witness what a broker should do to get these applications over the line. I had Steven Hatton looking after my case; the man is brilliant. He Chased everyone and everything daily to keep momentum. Steven was also extremely patient, presented me with several options, and kept me up to date, day by day at times, with new and better rates. Once all decisions were finalised, the mortgage flew through to completion in a matter of weeks. I can’t thank Steven and FAC enough, and will definitely be using them again.

8 July 2024
Unprompted review

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