There were five boxes in the order. All of the packages suffered freight damage, and one was crushed bad enough the air filter inside was unusable. That package was refused. Better packaging is nessas... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The part was just as described and the price was great. Upon arrival, I was pleased with the apparent quality. I'm giving 4 stars because shipping took longer than promised. Otherwise, very sati... See more
Company replied
Very accurate of delivery dates which is important as truck parts are critical to down time of the vehicle, will definitely use them again and price was a big selling point for me as well!!!👍👍 Than... See more
Company replied
Dear FinditParts Team, My experience with your company has been absolutely great. I really appreciate the prompt updates and your continuous follow-ups to ensure I received my part. Your cust... See more
Company replied
Company details
Written by the company
Founded in 2010, FinditParts is a leading eCommerce, intelligence, and technology solutions provider to the heavy-duty truck parts industry. Pairing America’s largest marketplace for OEM/aftermarket parts with unrivaled visibility into US heavy-duty truck parts supply and demand enables us to connect the entire heavy-duty ecosystem, eliminating repair delays and keeping commercial vehicles moving.
Written by the company
Contact info
3101 Ocean Park Blvd. Suite 100, 90405, Santa Monica, United States
- (888) 312-8812
- trustpilotsupport@finditparts.com
- finditparts.com
4.2
Great
2k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
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Easy to order and part arrived as…
Easy to order and part arrived as expected and on time.
21 August 2026
Reply from FinditParts
Thank you, Danny! We're glad the ordering process was easy and your part arrived as expected and on time. We appreciate your business and look forward to serving you again!
- The FinditParts Team
Even though I ordered a part which got…
Even though I ordered a part which got lost because of the ups your staff wanted to give me credit
21 August 2026
Reply from FinditParts
Thank you, Richard! We're sorry your shipment was lost in transit, but we're glad our team was able to assist and make things right for you. We truly appreciate your understanding and your 5-star review!
- The FinditParts Team
Reply from FinditParts
Thank you! We're glad the part fit perfectly and was exactly what you needed. We appreciate your business and thank you for choosing FinditParts!
- The FinditParts Team
Haven’t mounted yet but they look the…
Haven’t mounted yet but they look the same. Caps have scratches and polish residue don’t understand if they are new…..🤷♂️
27 August 2026
Reply from FinditParts
Thank you, Eddie! We're glad the parts appear to be the correct ones. We appreciate you sharing your feedback regarding the condition of the caps, and we'll keep it in mind as we continue improving the experience for our customers.
- The FinditParts Team
Reply from FinditParts
Thank you, Chris! We're glad you were happy with the parts and fast shipping. We appreciate your business and look forward to serving you again!
- The FinditParts Team
Original parts
28 August 2026
Reply from FinditParts
Thank you! We're glad you were happy with the original parts you received. We appreciate your business and thank you for choosing FinditParts!
- The FinditParts Team
Shipping was ridiculous
Shipping was ridiculous, also made me sign for package, which knowone was home so had to hunt down packages at the ups facility 16mins from my home.
28 August 2026
Reply from FinditParts
Josh, we’re sorry for the frustration caused by the shipping cost and delivery experience. We understand your concerns and appreciate you sharing your feedback. To help make things right, we’ve issued a refund for half of the shipping charges.
- The FinditParts Team
Reply from FinditParts
Thank you, Anita! We're glad we had the hard-to-find part you needed. We appreciate your business and look forward to helping you find the right parts again!
- The FinditParts Team
They had the part I needed that was…
They had the part I needed that was almost impossible to find anywhere else online! Fast shipping and great price,I could not ask for more. Thanks
27 August 2026
Reply from FinditParts
Thank you, Jim! We're glad we had the hard-to-find part you needed and that you were happy with the price and fast shipping. We appreciate your business and look forward to serving you again!
- The FinditParts Team
Had what I needed for a good price…
Had what I needed for a good price thank you very much
20 August 2026
Reply from FinditParts
Thank you, Ricky! We're glad you found exactly what you needed at a great price. We appreciate your business and thank you for choosing FinditParts!
- The FinditParts Team
THE PARTS WERE AVAILABLE WHEN I NEEDED…
THE PARTS WERE AVAILABLE WHEN I NEEDED THEM AND DELIVERED BEFORE THE EXPECTED DATE.
20 August 2026
Reply from FinditParts
Thank you, Rusty! We're glad we had the parts you needed available and that they arrived ahead of schedule. We appreciate your business and look forward to serving you again!
- The FinditParts Team
Reply from FinditParts
Thank you, Daniel! We're glad you found it easy to locate the part you needed and place your order. We appreciate your business and thank you for choosing FinditParts!
- The FinditParts Team
Reply from FinditParts
Thank you, Mansour! We're glad you were happy with the price and delivery. We appreciate your business and look forward to serving you again!
- The FinditParts Team
The part was fine
The part was fine, i paid for overnight shipping on sat, didnt get my part til tue afternoon. The was nothing saying it would not ship till mon.
26 August 2026
Reply from FinditParts
Jim, we sincerely apologize for the delay with your order, especially after you paid for overnight shipping. We’ve issued a full refund for the shipping charges. We’re sorry for the inconvenience and frustration this caused.
- The FinditParts Team
Reply from FinditParts
Thank you, Jake! We're glad you were happy with the price and prompt shipping. We appreciate your business and look forward to serving you again!
- The FinditParts Team
Had the part in stock and was delivered…
Had the part in stock and was delivered quickly
19 August 2026
Reply from FinditParts
Thank you, Jim! We're glad we had the part you needed in stock and were able to get it to you quickly. We appreciate your business and look forward to serving you again!
- The FinditParts Team
Reply from FinditParts
Sanchit, we sincerely apologize for the frustration caused by the lack of communication during your return. We’ve received the returned part and issued your refund. We’re sorry for the inconvenience and appreciate your patience while this was being resolved.
- The FinditParts Team
Always taking longer than except for…
Always taking longer than except for delivery, even if I pay next day air shipping
25 August 2026
Reply from FinditParts
Zubier, we sincerely apologize for the repeated delivery delays, especially after you paid for Next Day Air shipping. We’ve issued a full refund for the shipping charges. We’re sorry for the frustration and inconvenience this experience caused.
- The FinditParts Team
You were the only place great I could find my…
You were the only place I could find my filters
25 August 2026
Reply from FinditParts
Thank you, Brad! We're glad we had the filters you were looking for when you couldn't find them elsewhere. We appreciate your business and thank you for choosing FinditParts!
- The FinditParts Team
Product showed up a day early
Product showed up a day early was as described. Worked good for my application will do business with this company again.
18 August 2026
Reply from FinditParts
Thank you, Douglas! We're glad your order arrived early, was exactly as described, and worked well for your application. We appreciate your business and look forward to serving you again!
- The FinditParts Team
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