There were five boxes in the order. All of the packages suffered freight damage, and one was crushed bad enough the air filter inside was unusable. That package was refused. Better packaging is nessas... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The part was just as described and the price was great. Upon arrival, I was pleased with the apparent quality. I'm giving 4 stars because shipping took longer than promised. Otherwise, very sati... See more
Company replied
Very accurate of delivery dates which is important as truck parts are critical to down time of the vehicle, will definitely use them again and price was a big selling point for me as well!!!👍👍 Than... See more
Company replied
Dear FinditParts Team, My experience with your company has been absolutely great. I really appreciate the prompt updates and your continuous follow-ups to ensure I received my part. Your cust... See more
Company replied
Company details
Written by the company
Founded in 2010, FinditParts is a leading eCommerce, intelligence, and technology solutions provider to the heavy-duty truck parts industry. Pairing America’s largest marketplace for OEM/aftermarket parts with unrivaled visibility into US heavy-duty truck parts supply and demand enables us to connect the entire heavy-duty ecosystem, eliminating repair delays and keeping commercial vehicles moving.
Written by the company
Contact info
3101 Ocean Park Blvd. Suite 100, 90405, Santa Monica, United States
- (888) 312-8812
- trustpilotsupport@finditparts.com
- finditparts.com
4.2
Great
2k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
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Product showed up a day early
Product showed up a day early was as described. Worked good for my application will do business with this company again.
18 August 2026
Reply from FinditParts
Thank you, Douglas! We're glad your order arrived early, was exactly as described, and worked well for your application. We appreciate your business and look forward to serving you again!
- The FinditParts Team
VERY HAPPY AS ALWAYS
25 August 2026
Reply from FinditParts
Thank you, Carl! We're glad to hear you're happy with your experience as always. We truly appreciate your continued business and support!
- The FinditParts Team
Reply from FinditParts
Thank you, Wayne! We're glad you were happy with our pricing, communication, and quick shipping. We appreciate your business and look forward to serving you again!
- The FinditParts Team
Would give ZERO stars if possible
Would give ZERO stars if possible. They offered a FLASH SALE and then did Not Honor it! Told me there wasn't anything they could do about it. Told me they were sending me a credit but I have yet to receive it. Horrible company! Taking advantage of people during this economy.
18 August 2026
Reply from FinditParts
A. Baker, we sincerely apologize for the frustration and disappointment this experience caused. We understand how upsetting it is when a promotion does not apply as expected. We’ve issued a full refund for your order, and we’re sorry for the inconvenience and delay in getting this resolved.
- The FinditParts Team
Ordered Wong size lights and they…
Ordered Wong size lights and they reimbursed me. Will always stay devoted to suppliers like this .
18 August 2026
Reply from FinditParts
Thank you, Shane! We're glad we were able to resolve the issue with the lights and make things right for you. We truly appreciate your continued trust and loyalty to FinditParts!
- The FinditParts Team
Reply from FinditParts
Thank you! We're glad you received the right part and had a great experience with Ben. We'll be sure to recognize him for the excellent service. We appreciate your business and look forward to serving you again!
- The FinditParts Team
Order arived ok installed the coolent…
Order arived ok installed the coolent reservoir and it leeks around the neck of the pressure cap
29 July 2026
Reply from FinditParts
Leo, we sincerely apologize for the issue with the coolant reservoir and the inconvenience this caused. We’ve issued a full refund for your order. We’re sorry the part did not meet your expectations.
- The FinditParts Team
Answered call quickly ,research my…
Answered call quickly ,research my Parts ,fast shipping , good deal
21 August 2026
Reply from FinditParts
Thank you, John! We're glad our team was able to quickly assist you with finding the right parts and that you were happy with the fast shipping and pricing. We appreciate your business and look forward to serving you again!
- The FinditParts Team
Ease of use, quality products, quick turnaround
Easy to find oem parts and quick turnaround.
23 August 2026
Reply from FinditParts
Thank you! We're glad you found it easy to locate the OEM parts you needed and were happy with the quick turnaround. We appreciate your business and thank you for choosing FinditParts!
- The FinditParts Team
First time order with great results
Great delivery time great pricing, correct part. I am glad I found your company and will order again
Thank you
23 August 2026
Reply from FinditParts
Thank you, David! We're glad your first order with us was a great experience and that you received the correct part quickly at a great price. We appreciate your business and look forward to serving you again!
- The FinditParts Team
I ordered upper left vent window hinge…
I ordered upper left vent window hinge and I received an upper right vent window hinge
23 August 2026
Reply from FinditParts
Cole, we sincerely apologize for receiving the incorrect part. We’ve issued a full refund for your order. We’re sorry for the inconvenience and frustration this caused and appreciate your understanding.
- The FinditParts Team
Parts available at a really good Price…
Parts available at a really good Price including fast shipping. Good quality parts as well.
22 August 2026
Reply from FinditParts
Thank you! We're glad you found the parts you needed at a great price and were happy with the quality and fast shipping. We appreciate your business and look forward to serving you again!
- The FinditParts Team
Have not received order yet had to…
Have not received order yet had to reorder
Different brand
22 August 2026
Reply from FinditParts
Thank you, Jose! We're glad the product matched the description and that you were happy with the pricing. We appreciate your business and thank you for choosing FinditParts!
- The FinditParts Team
Reply from FinditParts
Thank you, Eric! We're glad your items arrived quickly and everything was perfect. We appreciate your business and thank you for choosing FinditParts!
- The FinditParts Team
Reply from FinditParts
Thank you! We're glad you received the correct part and that it arrived quickly. We appreciate your business and look forward to serving you again!
- The FinditParts Team
The spark plugs are Chinese knockoffs
The spark plugs are Chinese knockoffs. Not stated on the web sight.. I feel like a bait and switch situation.
I would like to return them and without the 20% restocking fee.
21 August 2026
Reply from FinditParts
Reid, we sincerely apologize for the disappointment and frustration with the parts you received. We’ve issued a full refund for your order. We’re sorry the product did not meet your expectations and for the inconvenience this caused.
- The FinditParts Team
👍👍👍👍👍👍👍👍👍👍
4 August 2026
Reply from FinditParts
Thank you, Sergey! We truly appreciate the great feedback and your support. Thank you for choosing FinditParts, and we look forward to serving you again!
- The FinditParts Team
The compressor I bought them came out…
The compressor I bought them came out broken, throw away the liquid
21 August 2026
Reply from FinditParts
Javier, we sincerely apologize that your compressor arrived damaged. We’ve sent you the RMA information so the return can be processed. We’re sorry for the inconvenience and frustration this has caused.
- The FinditParts Team
there was a crazy amount of freight…
there was a crazy amount of freight charged for a small item. Easy to resolve and freight was credited promptly.
14 August 2026
Reply from FinditParts
Thank you, Tyler! We’re glad our team was able to quickly resolve the freight charge and issue the credit. We appreciate your understanding and thank you for choosing FinditParts!
- The FinditParts Team
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