findmytrip.uk Reviews 

328
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 296 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently share that the professional travel agents are exceptionally helpful, patient, and quick to answer questions while organizing wonderful tailored holidays. Many people note that the entire booking process is remarkably smooth, straightforward, and completely stress-free from the very beginning to the final confirmation. However, some people mentioned feeling a bit skeptical or unsure at first before experiencing the reliable and friendly customer service firsthand. Consumers deeply appreciate the incredible dedication of the staff members who gladly adjust various travel itineraries until every single detail matches their exact preferences and budget constraints.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, praising their exceptional dedication, patience, and expert... See more

Service

People report positive experiences with service, frequently highlighting the polite, prompt, and efficient... See more

Holidays

Customers consistently note positive experiences with holidays, highlighting how helpful staff make the... See more

Booking process

Clients share positive opinions on booking process, highlighting how easy and efficient it is to arrange... See more

Customer service

Customers expressed great satisfaction with the customer service team, frequently praising representatives... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Find my trip was very quick to respond to my inquiries regarding my holiday that I’d like to go to. Hardy was very patient and very helpful with all my questions regarding the holiday that I’m plannin... See more

Rated 5 out of 5 stars

Came across on Facebook an advertisement of 3 nights 4 days trip to Milan including coach transfer to Tirano to catch the Bernina Express train to St. Moritz . Decided to make enquiries and the res... See more

Rated 5 out of 5 stars

The most helpful travel agent ever, answered all my questions right away and was very helpful.Kyla Brown made the booking so easy and quick even when I hit a payment problem with my bank.I don't know... See more

Rated 5 out of 5 stars

Very unsure about this company to start with......Then comes along KYLA The patience of a saint....really helpful , as I was communicating with my brother in Australia. And the time difference was... See more

Company replied


Company details

  1. Travel agent

Written by the company

FindMyTrip.uk is your go-to travel partner for affordable flights, hotels, and tours across the globe. We specialize in offering top travel deals at a fraction of the usual cost, helping you explore more while spending less. Book with us and discover how easy and budget-friendly your next trip can be.


Contact info

4.9

Excellent

TrustScore 5 out of 5

328 reviews

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No recent history of asking for reviews

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4.9

All reviews

(328)

297 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The most helpful travel agent ever

The most helpful travel agent ever, answered all my questions right away and was very helpful.Kyla Brown made the booking so easy and quick even when I hit a payment problem with my bank.I don't know why I have never heard of them before but I will definitely be using them again especially if I can have Kyla helping me

12 September 2026
Unprompted review
Rated 5 out of 5 stars

Excellent friendly customer support

Found details on facebook about a trip to krakow sounded too good to be true
However after Olivia assured me this was genuine and provided details of company and ABTA protection helped me with all my questions
My mind was at rest and Olivia helped me get all booked up now looking forward to our trip in march
Customer service is very good and very helpful

7 September 2026
Unprompted review
Rated 5 out of 5 stars

Stress free planning

Abigail was helpful and answered all my questions. She has booked me a perfect package and I’m looking forward to seeing our plans become live!

4 September 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Kyla responded promptly to my enquiry and messaged with the details I asked for. She was patient and made me feel at ease to return to her with more definite dates in the future

24 August 2026
Unprompted review
Rated 5 out of 5 stars

A very pleasant experience with find my trip…

When I booked my short break with Findmytrip, Kyla was very helpful, patient and responsive. There was no pressure at all and the process was very quick, not complicated and easy to understand. We are looking forward to our break and we hope it pans out the way we hope. I feel confident this will be the case.

23 August 2026
Unprompted review
Rated 5 out of 5 stars

Great experience!

Personal, friendly expert advice. So nice to book a holiday with a travel agent again! Hazel has been amazing. Really excited for our trip!

29 August 2026
Unprompted review
Rated 5 out of 5 stars

Very Impressed

I have been speaking to a very helpful agent called Hardy, the booking process was very smooth and customer service was excellent. Very much looking forward to our trip now! Thank you

26 August 2026
Unprompted review
Rated 5 out of 5 stars

We wanted a 'girls' trip…

We wanted a 'girls' trip Italy/Switzerland taking in The Bernina Express etc. 2028 for a special birthday! We were limited to certain dates and Nikki was a complete star in sorting a full trip to the dates we wanted. Can pay off too which is great. We cannot wait to go. Hopefully another great review if trip all goes to plan.🤣

2 March 2026
Unprompted review
Rated 5 out of 5 stars

Saw a post on Facebook for a trip to Krakow

Saw a post on Facebook for a trip to Krakow. Filled in a few details and a lovely lady named Kyla Brown contacted me via wattsapp. She was really helpful and answered all my questions with professionalism. I have never booked a holiday so easily. Would highly recommend. Myself, my daughter and Granddaughter are now looking forward to our short break in May 27. Thank you Kyla for making it so easier. A pleasure to do business with you.

26 August 2026
Unprompted review
Rated 5 out of 5 stars

Kyla Went Above and Beyond

I had a fantastic experience with Kyla Brown at Findmytrip.uk.
From the very beginning, Kyla was friendly, professional and helpful.
She made the whole booking process feel easy and stress-free, and took the time to make sure everything was exactly what I needed for a suprise birthday treat for my Wife.
It’s clear that Kyla genuinely cares about her customers and goes the extra mile to provide excellent service. I really appreciated her communication and attention to detail throughout.
I would highly recommend Kyla and Findmytrip.uk to anyone looking for a reliable, professional and friendly travel service.

Thank you so much, Kyla, for all your help!

20 August 2026
Unprompted review
Rated 5 out of 5 stars

Kyla Brown is ACE!

Kyla Brown made the booking of my trip stressless and easy.
Good communication from her meant a seemless booking. She ensured we got the best deal with the dates requested.
She was great.

14 August 2026
Unprompted review

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