findmytrip.uk Reviews 

329
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 296 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently share that the professional travel agents are exceptionally helpful, patient, and quick to answer questions while organizing wonderful tailored holidays. Many people note that the entire booking process is remarkably smooth, straightforward, and completely stress-free from the very beginning to the final confirmation. However, some people mentioned feeling a bit skeptical or unsure at first before experiencing the reliable and friendly customer service firsthand. Consumers deeply appreciate the incredible dedication of the staff members who gladly adjust various travel itineraries until every single detail matches their exact preferences and budget constraints.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, praising their exceptional dedication, patience, and expert... See more

Service

People report positive experiences with service, frequently highlighting the polite, prompt, and efficient... See more

Holidays

Customers consistently note positive experiences with holidays, highlighting how helpful staff make the... See more

Booking process

Clients share positive opinions on booking process, highlighting how easy and efficient it is to arrange... See more

Customer service

Customers expressed great satisfaction with the customer service team, frequently praising representatives... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Find my trip was very quick to respond to my inquiries regarding my holiday that I’d like to go to. Hardy was very patient and very helpful with all my questions regarding the holiday that I’m plannin... See more

Rated 5 out of 5 stars

Came across on Facebook an advertisement of 3 nights 4 days trip to Milan including coach transfer to Tirano to catch the Bernina Express train to St. Moritz . Decided to make enquiries and the res... See more

Rated 5 out of 5 stars

The most helpful travel agent ever, answered all my questions right away and was very helpful.Kyla Brown made the booking so easy and quick even when I hit a payment problem with my bank.I don't know... See more

Rated 5 out of 5 stars

Very unsure about this company to start with......Then comes along KYLA The patience of a saint....really helpful , as I was communicating with my brother in Australia. And the time difference was... See more

Company replied


Company details

  1. Travel agent

Written by the company

FindMyTrip.uk is your go-to travel partner for affordable flights, hotels, and tours across the globe. We specialize in offering top travel deals at a fraction of the usual cost, helping you explore more while spending less. Book with us and discover how easy and budget-friendly your next trip can be.


Contact info

4.9

Excellent

TrustScore 5 out of 5

329 reviews

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No recent history of asking for reviews

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4.9

All reviews

(329)

286 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Kyla Brown is ACE!

Kyla Brown made the booking of my trip stressless and easy.
Good communication from her meant a seemless booking. She ensured we got the best deal with the dates requested.
She was great.

14 August 2026
Unprompted review
Rated 5 out of 5 stars

I dealt with Hardy who organised my…

I dealt with Hardy who organised my itinerary, changing it to my requirements when asked, and dealing in a very friendly and professional manner. Would highly recommend

18 August 2026
Unprompted review
findmytrip.uk logo

Reply from findmytrip.uk

Dear Traveler,

Thank you for taking the time to share your review. We truly appreciate your kind feedback and are delighted to know you were happy with the service provided by our team.

We look forward to assisting you again with your future travels.

Sincerely,
Team FMTUK

Rated 5 out of 5 stars

Very very helpful have helped me with…

Very very helpful have helped me with great deals for holidays thanks Kayla xx

16 August 2026
Unprompted review
findmytrip.uk logo

Reply from findmytrip.uk

Dear Traveler,

Thank you for sharing your feedback with us. We’re delighted to know you enjoyed your trip and look forward to helping you create more wonderful travel experiences in the future.

Sincerely,
Team FMTUK

Rated 5 out of 5 stars

Hazel was extremely helpful

Hazel was extremely helpful, knowledgeable and went above and beyond to plan our trip, quickly answering all my never ending questions. I would recommend Hazel 💯 %

14 August 2026
Unprompted review
findmytrip.uk logo

Reply from findmytrip.uk

Dear Traveler,

Thank you for taking the time to share your review. We truly appreciate your kind feedback and are delighted to know you were happy with the service provided by our team.

We look forward to assisting you again with your future travels.

Sincerely,
Team FMTUK

Rated 5 out of 5 stars

Abigail was absolutely brilliant

Abigail was absolutely brilliant! So professional and very helpful. Not pushy at all which I thought was great. Will definitely be in touch with her in the future 10/10.

23 July 2026
Unprompted review
findmytrip.uk logo

Reply from findmytrip.uk

Dear Traveler,

We’re so pleased to hear that you had an enjoyable trip. Thank you for taking the time to share your feedback. We look forward to welcoming you back again soon.

Sincerely,
Team FMTUK

Rated 5 out of 5 stars

Great communication with staff member…

Great communication with staff member Hazel who responded promptly, and provided all of the information I had requested with clear explanations.
There was no pressure to make any decisions and I would definitely use this travel company again.

9 August 2026
Unprompted review
findmytrip.uk logo

Reply from findmytrip.uk

Dear Traveler,

We appreciate you taking the time to share your experience with us. We’re delighted and look forward to assisting you again in the future.

Sincerely,
Team FMTUK

Rated 5 out of 5 stars

A few issues

A few issues, the hotel had no air conditioning, the trips were great but not long enough to have a break for coffee or something to eat, a long day in the heat, but loved the country

3 August 2026
Unprompted review
findmytrip.uk logo

Reply from findmytrip.uk

Dear Traveler,

Thank you for your wonderful feedback. We’re pleased to know you had a great experience with our service. Your support is greatly appreciated, and we look forward to assisting you with your future travel plans.

Sincerely,
Team FMTUK

Rated 5 out of 5 stars

Nikki is a whizz

Nikki is a whizz. So helpful and so quick to respond. Not been away yet but so far so good.

4 August 2026
Unprompted review
findmytrip.uk logo

Reply from findmytrip.uk

Dear Traveler,

Thank you for taking the time to leave us your review. We’re delighted to hear that you were pleased with our service. Your feedback is greatly valued by our team, and we look forward to helping you with your next trip.

Sincerely,
Team FMTUK

Rated 5 out of 5 stars

I booked a rather complex trip…

I booked a rather complex trip involving lots of train travel with Olivia. I have to be honest I’m quite tricky to please and I asked her on various occasions to change hotels to my required choice. She did this very promptly and efficiently and to be fair the overall booking process was excellent. She was incredibly patient with me and extremely helpful. I just hope the trip works as well as the booking process did.

27 July 2026
Unprompted review
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Reply from findmytrip.uk

Dear Traveler,

Thank you for taking the time to share your review. We truly appreciate your kind feedback and are delighted to know you were happy with the service provided by our team.

We look forward to assisting you again with your future travels.

Sincerely,
Team FMTUK

Rated 5 out of 5 stars

Kyla went above and beyond helping to…

Kyla went above and beyond helping to organise my trip with me . Cannot rate her high enough

29 July 2026
Unprompted review
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Reply from findmytrip.uk

Dear Traveler,

Thank you for sharing your feedback with us. We’re grateful for your support and pleased to know you had a positive experience. It was a pleasure assisting you, and we hope to have the opportunity to arrange your next journey.

Sincerely,
Team FMTUK

Rated 5 out of 5 stars

A great company

Nikki was an absolute gem. She was so patient, helpful and informative and arranged 2 spot on itineraries for me. Unfortunately, due to a change in recent personal circumstances, I wasn't able to take up the offer of them. Very reasonably priced trips too. I will certainly ask Nikki to arrange an itinerary for me in the future. She is a credit to the company. Thank you.

19 July 2026
Unprompted review
findmytrip.uk logo

Reply from findmytrip.uk

Dear Traveler,

We appreciate you taking the time to share your experience with us. We’re delighted and look forward to assisting you again in the future.

Sincerely,
Team FMTUK

Rated 5 out of 5 stars

Impressed a second time 😁

Excellent service from Kayla at Find My Trip! She was friendly, helpful, and made booking our holiday so easy. She found us a great deal, answered all our questions, and kept us updated throughout. I wouldn’t hesitate to book with her again. Highly recommended!

31 July 2026
Unprompted review
findmytrip.uk logo

Reply from findmytrip.uk

Dear Traveler,

Thank you for sharing your feedback with us. We’re delighted to know you enjoyed your trip and look forward to helping you create more wonderful travel experiences in the future.

Sincerely,
Team FMTUK

Rated 5 out of 5 stars

Booking process very easy Nikki very…

Booking process very easy Nikki very helpful found our perfect getaway!

31 July 2026
Unprompted review
findmytrip.uk logo

Reply from findmytrip.uk

Dear Traveler,

Thank you for taking the time to share your review. We truly appreciate your kind feedback and are delighted to know you were happy with the service provided by our team.

We look forward to assisting you again with your future travels.

Sincerely,
Team FMTUK

Rated 5 out of 5 stars

Recently booked a surprise 18th…

Recently booked a surprise 18th birthday trip with Nikki for my daughter.
Nikki was an absolute star. Went through so many options until we got the perfect booking.
I would highly recommend as she has the patience of a saint and is very knowledgeable! ⭐️

4 May 2026
Unprompted review
findmytrip.uk logo

Reply from findmytrip.uk

Dear Traveler,

We’re so pleased to hear that you had an enjoyable trip. Thank you for taking the time to share your feedback. We look forward to welcoming you back again soon.

Sincerely,
Team FMTUK

Rated 5 out of 5 stars

Abigail was a great help and patient…

Abigail was a great help and patient helping me to create the holiday that I wanted !
Looking forward to going to Iceland early next year !

30 July 2026
Unprompted review
findmytrip.uk logo

Reply from findmytrip.uk

Dear Traveler,

It was a pleasure assisting you with your travel plans, and we’re grateful that you took the time to share your experience. We truly appreciate your trust in FMTUK and hope to be part of many more journeys with you in the future.

Warm regards,
Team FMTUK

Rated 5 out of 5 stars

Responses were always quick and polite

Responses were always quick and polite. Very helpful staff.

12 January 2026
Unprompted review
findmytrip.uk logo

Reply from findmytrip.uk

Dear Traveler,

We sincerely appreciate you sharing your experience with us. It’s wonderful to hear that you were happy with our service. We truly value your support and look forward to welcoming you back when you’re ready for your next adventure.

Sincerely,
Team FMTUK

Rated 5 out of 5 stars

Excellent service

We have had a great experience booking our trip for next year. Hardy, who we booked through, has been excellent. We had a few questions which he was more than happy to answer and I honestly couldn’t say enough good things about him, the kind of rep you need when booking online. We were a little nervous as it’s the first time using this company but we are so glad we have and will definitely use them again, 10 out of 10 for customer service

24 July 2026
Unprompted review
findmytrip.uk logo

Reply from findmytrip.uk

Dear Traveler,

Thank you for your wonderful feedback. We’re pleased to know you had a great experience with our service. Your support is greatly appreciated, and we look forward to assisting you with your future travel plans.

Sincerely,
Team FMTUK

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