FindTransfers Reviews 848

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 75 reviews, reviewers overwhelmingly had a great experience with this company. Many customers find the service to be incredibly efficient and easy to use, frequently highlighting the competitive pricing and the ability to compare multiple quotes from various transport companies. The website is consistently praised for its clarity and user-friendliness, making the process of arranging transfers straightforward and quick. Reviewers often mention the professionalism and politeness of the drivers, who are described as friendly, helpful, and punctual. The overall user experience is highly positive, with many expressing satisfaction with the quality of vehicles and the smooth, stress-free journeys provided. However, some people were dissatisfied with instances where chosen transfers did not show up, leading to inconvenience, especially for airport transfers at fixed times. A few other people also felt that the company's reach for specific services was limited, despite their broad European presence.

What people talk about most

Service

Reviewers highlight positive aspects of service, consistently praising the efficiency and reliability of the... See more

Price

Users describe positive interactions with price, consistently finding competitive and reasonable options.... See more

Staff

Consumers find staff to be positive, consistently praising drivers for being friendly, helpful, and polite.... See more

Website

Clients share positive opinions on website, consistently describing it as easy to use and navigate, saving... See more

User experience

Reviewers mention positive feedback about user experience, consistently highlighting the ease of use of the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Find Transfers communication was excellent. We had a WhatsApp the day before we travelled from the driver with his name, and confirmation of what time he'd arrive ("30 mins after the plane landed as p... See more

Company replied

Rated 5 out of 5 stars

This is an absolutely top-notch service for booking transfers. I've been using it for over 10 years. Every request is like an auction among transport companies. We always find incredibly cheap offers.... See more

Company replied

Rated 5 out of 5 stars

We had a large group that needed transportation from Innsbruck to a ski resort. Rather than the typical hours of scrolling and research I would normally have done, I thought I’d give findtransfers... See more

Company replied

Rated 5 out of 5 stars

I used Find Transfers to arrange transport for a family party of 8 people from Ibiza Airport to a TUI resort, which was about a 35 minute journey, with a return to the airport 6 days later. I was very... See more

Company replied


Company details

  1. Travel deals

Information provided by various external sources

Compare airport transfer and holiday taxi prices. Save time and money with our quick and easy system. Tell us where you need a taxi and local companies will send you their best offers. You can then compare all the offers on one page and book your preferred option.


Contact info

4.8

Excellent

TrustScore 5 out of 5

848 reviews

5-star
4-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(848)

76 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very easy to book

Very easy to book. Answered my questions very promptly. On time and driver was very personable.

19 September 2024
Unprompted review
FindTransfers logo

Reply from FindTransfers

Hi Gayle,

Thank you very much for leaving us this rating and review. It is brilliant to hear that you had a good experience using our system and hopefully this means we will be able to help with your transfer bookings again in the future.

The FindTransfers Team

Rated 5 out of 5 stars

An excellent company

An excellent company, whose service is useful and efficient. It is both time-and money-saving to have the company recruit bids from willing limos. Matt, the owner, went out of his way to secure a (limo) refund for us when a British Air cancellation upset our travel plans. Admirable!

22 September 2024
Unprompted review
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Reply from FindTransfers

Hi Mr Corngold,

Thank you very much for taking the time to write this review of our service, we very much appreciate it.

We hope that you enjoyed your visit to the UK and that we are able to help you again the next time you need to book any taxi transfers around Europe.

Best wishes,

Matt and the FindTransfers Team

Rated 5 out of 5 stars

Driver was waiting for us at the…

Driver was waiting for us at the airport and drove us to hotel. Very nice car, with A/C, very clean, friendly and very polite driver. They also picked us up from hotel to take us to airport to return, made contact beforehand, was punctual and again, very polite, friendly and helpful. All with a smile!.

2 September 2024
Unprompted review
FindTransfers logo

Reply from FindTransfers

Hello Leonor,

Thank you very much for taking the time to leave us this great review. We are very happy that we could help you find and book with such an excellent local transfer company.

We hope you had a great holiday and we look forward to helping you again in the future.

The FindTransfers Team

Rated 5 out of 5 stars

Excellent service - highly recommended

Quotes arrived promptly and were reasonably priced. The taxi company I decided to book was reliable, prompt, friendly and went out of their way to accommodate collecting the key for our accommodation.

20 August 2024
Unprompted review
FindTransfers logo

Reply from FindTransfers

Hello,

Thank you very much for taking the time to leave us this excellent review. It is great to hear that you were happy with the offers you received via our system and that we helped you find a great local company.

We hope you had a lovely holiday and that you will come back and use FindTransfers again next time you need to book any holiday transfers.

The FindTransfers Team

Rated 5 out of 5 stars

Found this company searching for…taxi transfers

Found this company searching for overseas taxi service. Very pleased with the communication, pricing of taxi transfers. Both taxi drivers were polite and helpful and friendly, both pick ups were spot on time wise, will definitely use this company again

11 September 2024
Unprompted review
FindTransfers logo

Reply from FindTransfers

Hello,

Thank you so much for taking the time to write this review. We are very happy that you managed to find our website and that we were able to provide you with attractive offers for your holiday transfers.

We hope you had a great holiday and we look forward to helping you again soon.

The FindTransfers Team

Rated 5 out of 5 stars

Excellent & competitive service

Excellent & competitive service provided. Communication & follow up great & the quotes provided are from reliable companies with new & clean vehicles that easily fit you & your luggage. Drivers are courteous & on time

28 September 2024
Unprompted review
FindTransfers logo

Reply from FindTransfers

Hi Robin,

Thank you very much for leaving us this excellent rating and review via Trustpilot! We are really happy that we could help you find a great local transfer company for your recent trip and we hope that we will be able to help you again in the near future!

The FindTransfers Team

Rated 5 out of 5 stars

Easy to use

Easy to use. It helps to know that there is a neutral service that vets the various companies. In our case we used 2 different companies. Both were excellent,

31 August 2024
Unprompted review
FindTransfers logo

Reply from FindTransfers

Hi Frank,

Thanks for taking the time to leave us this excellent review via Trustpilot! It is great to hear that you appreciated our service and we are very happy to have helped you find 2 excellent local transfer companies that you might not have otherwise come across.

We hope you had a fantastic trip and we hope that we can help you again in the future.

The FindTransfers Team

Rated 5 out of 5 stars

Find Transfers made transfers simple

Find Transfers took all of our details and then arranged for a local taxi company to contact us for travel. The company they selected was very good.

Our flight/luggage delays meant that we arrived two hours late, but the taxi arrived almost immediately.
Going home the taxi arrived on time at the hotel and the driver immediately started taking our cases to the mini bus.

Find Transfers kept in touch with e-mails throughout to check everything was ok and included all relevant telephone numbers in case we had problems.

23 August 2024
Unprompted review
FindTransfers logo

Reply from FindTransfers

Hi John,

Thank you so much for taking the time to leave us this excellent rating and review via Trustpilot.

We are very happy that our system helped you find such a great local transfer company in Tenerife. I am sorry to hear that you had some problems with your luggage on arrival but it is great that your transfer was ready and waiting for you as soon as you were able to leave the airport.

We hope you had a fantastic holiday and we look forward to helping you again on your next trip!

The FindTransfers Team

Rated 1 out of 5 stars

Never again

Never again! I can honestly say I’ve never been spoken so rude and unhelpful from someone called Emanuele musa!
I don’t ever write reviews but he was sooo unprofessional!
Stay well away! May be good if you need don’t have to cancel!

30 July 2024
Unprompted review
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Reply from FindTransfers

Hello,

Thank you for taking the time to leave this feedback via Trustpilot.

Just to stress, this is not a review of FindTransfers but of Sardinia Transfer Service which is the local Italian transfer company that you dealt with and who this person works for.

We have contacted you via email asking for more information. The person you have spoken to does not work for FindTransfers.com

Unfortunately you have not replied to either of our emails and so we can't resolve this in any way.

The FindTransfers Team

Rated 5 out of 5 stars

Great taxi service

The drivers were friendly helpful and on time. Excellent service .

3 June 2024
Unprompted review
FindTransfers logo

Reply from FindTransfers

Hi Frank,

Thank you for taking the time to leave us this excellent review, we really appreciate it! We hope that we can help you again on a future holiday.

The FindTransfers Team

Rated 5 out of 5 stars

An excellent experience

Was kept informed about transfers as received email reminders. Questions answered promptly. Company used for my transfers was excellent.

3 July 2024
Unprompted review
FindTransfers logo

Reply from FindTransfers

Hello Heather,

Thank you very much for taking the time to leave us this excellent feedback, we really appreciate it and we look forward to helping you again on your next trip!

The FindTransfers Team

Rated 5 out of 5 stars

Find Transfers is perfect to ensure hassle free airport transfers

Having used findtransfers on numerous occasions I am very comfortable in the knowledge that I can trust and have full confidence in the service they provide. The information provided and communication throughout the process in seeking, finding and engaging an appropriate airport transfer provider is excellent. The website is so easy to use and takes the stress out of what used to be an onerous task and enables you to easily compare relevant information from the various providers so you can make an informed decision on who to engage based on what is important to you.

30 June 2024
Unprompted review
FindTransfers logo

Reply from FindTransfers

Hi Mr Cochrane,

Thank you very much for taking the time to leave us such an excellent review here on Trustpilot, we really appreciate it!

We are very happy to hear that you have such trust in our system and that it has worked so well for you up to now. We look forward to hopefully helping you book transfers for many future trips.

The FindTransfers Team

Rated 5 out of 5 stars

Excellent experience

Excellent experience - we had lots of responses from transfer operators, made the selection, then great comms and service from them. Will definitely use FindTransfers again to avoid the stress of car hire, navigating and driving!

16 June 2024
Unprompted review
FindTransfers logo

Reply from FindTransfers

Hi Gill,

Thank you for taking the time to leave us this excellent rating and review. We are very happy to hear that our system worked so well for you for your recent trip and we look forward to helping you again in the future!

The FindTransfers Team

Rated 5 out of 5 stars

Marseille transfer

I used this website for the first time recently. The quotes for taxis came though very quickly and we were able to book an airport return transfer which all went very smoothly

27 June 2024
Unprompted review
FindTransfers logo

Reply from FindTransfers

Hi Natalie,

Thank you for taking the time to leave us this excellent rating and review! We are very happy that we could help you book transfers for your recent trip and we hope that we can help you again next time.

The FindTransfers Team

Rated 5 out of 5 stars

Straightforward, no dramas booking

Booking was very straightforward and prompt. Plenty of information via email about the process. The taxi company we chose (Dragon Wings) did a great job.

28 June 2024
Unprompted review
FindTransfers logo

Reply from FindTransfers

Hello Alan,

Thank you for taking the time to leave us this excellent rating and review. We are happy to hear that our system worked well for you and helped you find an excellent local transfer company in South Wales. We hope that we can help you again next time you need to book a taxi transfer.

The FindTransfers Team

Rated 5 out of 5 stars

Very efficient transfers

The transfers both to and from the Airport went very well. Our driver contacted us when we were in Baggage Reclaim and arranged a suitable place to meet us for the transfer to our hotel. He was on time for the return transfer and got us to the Airport in plenty of time. We thought that the price for the transfers was very reasonable and we would have no hesitation in recommending this company.

10 June 2024
Unprompted review
FindTransfers logo

Reply from FindTransfers

Hello Mr Lewis,

Thank you very much for taking the time to leave us this excellent review. It is great to hear that we helped you find such a brilliant transfer company and we hope that we can help you again in future trips.

The FindTransfers Team

Rated 5 out of 5 stars

Great company to deal with

We chose this company because the price was very competitive. What we received was excellence in service.
All their communications to us were timely with important information. The driver contacted us after our flight arrived in Southampton and met us in the designated location.
Our driver was very proficient, easy to talk with, and a great driver. We really couldn't ask for anything better.
When the time comes in the future, we will definitely use J K transfers.

13 June 2024
Unprompted review
FindTransfers logo

Reply from FindTransfers

Hello Marjorie,

Thank you for taking the time to leave us this excellent rating and review via Trustpilot.

We are happy to hear that you had a positive experience. We hope that you had a great holiday and we look forward to helping the next time you need to book any taxi transfers.

The FindTransfers Team

Rated 5 out of 5 stars

Perfect from beginning to end

Perfect from beginning to end . Easy to book , prompt collection

14 June 2024
Unprompted review
FindTransfers logo

Reply from FindTransfers

Hi Mandy,

Thanks so much for this great review! We are happy to hear that everything went well and we look forward to hopefully helping you again next time you need to book any taxi transfers.

The FindTransfers Team

Rated 5 out of 5 stars

Great time saver

Using Find Transfers saved me the time and hassle of trawling through individual sites. The transfer company used was on time for both trips and the driver was pleasant and courteous.

4 June 2024
Unprompted review
FindTransfers logo

Reply from FindTransfers

Hello Peter,

Thank you very much for taking the time to leave us this rating and review. We are very glad we could save you time when planning your holiday and hopefully we saved you some money too!

We hope that we can help you again on future trips.

The FindTransfers Team

Rated 5 out of 5 stars

A great customer experience, thank you.

So easy to book the transfer online. Great communication throughout and very easy process to meet the driver at Gatwick North terminal. Driver very friendly and we will have no hesitation whatsoever to recommend and use Find Transfers again.

14 June 2024
Unprompted review
FindTransfers logo

Reply from FindTransfers

Hi Phil,

Thank you for taking the time to leave us this excellent rating and review. We are very happy that we could help you find a great local transfer company for your trip from Gatwick and we look forward to helping you again next time you need to book any taxi transfers, whether that is in the UK or further afield.

The FindTransfers Team

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