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FINEX Reviews 839

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 364 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the excellent service and user-friendly experience, noting the application is easy to use and complete with useful features. Many appreciate the low spreads and commissions, making trading accessible for both beginners and experienced users. The deposit and withdrawal processes are often described as fast and smooth, contributing to a reliable overall experience. Reviewers also praise the quick response times from administrators and the helpfulness of customer service. However, some customers also noted occasional issues with withdrawal times, mentioning that they can sometimes take several hours or even longer than expected. A few other people also felt that the application can sometimes freeze or lag, causing delays during trading.

What people talk about most

User experience

Customers consistently note positive experiences with user experience, highlighting the application's ease of... See more

Payment

Consumers find payment to be ambiguous, with some reviewers praising the fast withdrawal and deposit... See more

Response time

People report ambiguous experiences with response times, particularly concerning deposits and withdrawals.... See more

Service

Users describe positive interactions with service, highlighting excellent communication, problem-solving, and... See more

Application

Clients share positive opinions on the app, with many finding it easy to use and helpful for trading, even... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This broker has relatively low spread, familiar in app trading and also support metatrader 5, very good and recommended for both beginner/learner and advanced trader. Overall good I have no complaint,... See more

Company replied

Rated 5 out of 5 stars

I'am a new real account user. My first deposit via BRILink was rejected, but the refund was processed clearly and the funds were returned safety. My next deposit was fast, and I've already tested the... See more

Company replied

Rated 5 out of 5 stars

1. The aplication is so lite, complete with the chart indikator, deposit and withdraw very fast, variety contents od pairs complete. 2. Administrators respon quickly exactly right to the main topic.... See more

Rated 5 out of 5 stars

I have been searching indonesia broker and finally i choose FINEX. I satisfied for the apps, especially for the economic calendar and the spread is small for me. There is a few small issues like sl... See more

Company replied


Company details

  1. Finance broker

About FINEX

Written by the company

Finex (PT Finex Bisnis Solusi Futures)

Didirikan pada tahun 2012, Finex dikenal sebagai broker yang andal dan tepercaya. Perusahaan ini fokus pada pelayanan pelanggan, edukasi, dan tanggung jawab sosial. Sebagai broker berlisensi dan teregulasi, Finex beroperasi secara legal dan menyediakan layanan broker kelas dunia yang transparan.

Apa yang membuat Finex istimewa?

  1. Pengalaman trading untuk trader dari semua level. Kondisi kompetitif meliputi deposit minimum hanya $10, spread mengambang mulai dari 0,5 pip, dan komisi tetap $1 per lot.
  2. Transaksi cepat dan biaya efektif, tanpa biaya tersembunyi.
  3. Instrumen trading: trader dapat memilih dari 78 aset populer dunia, termasuk forex, logam, energi, indeks, dan saham.
  4. Aplikasi Finex Trading yang kaya fitur memungkinkan trader mengakses pasar setiap saat dan di mana saja, memberikan pengalaman trading mobile yang mulus.
  5. Dukungan dan edukasi 24/7. Layanan pelanggan tersedia sepanjang waktu melalui LiveChat, WhatsApp, dan email. Finex juga mendukung trader dengan webinar, tutorial, dan konten edukasi lainnya.

Finex menawarkan pengalaman trading yang aman, efisien, dan teregulasi dengan baik bagi trader Indonesia. Dengan biaya rendah, proses cepat, dukungan edukasi yang kuat, serta rating pelanggan yang konsisten tinggi, Finex adalah pilihan tepat bagi trader pemula maupun berpengalaman yang mencari broker lokal tepercaya.

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Contact info

4.5

Excellent

TrustScore 4.5 out of 5

839 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 88% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

If I could go to zero I would

If I could go to zero I would. This organisation seems to be playing hard and fast with its planners and their clients. Its failure to work with BT has resulted in our planner being blocked and us being made to feel guilty that we (planner and customer) are the problem, not them. Based on this experience and the failure to communicate, I cannot recommend Finex Wealth.

12 May 2026
Unprompted review

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