Fingo by Automotive Lease Packaging Reviews 1,519

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 289 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and positive attitude, making interactions pleasant and productive. The service provided is frequently highlighted as exceptional, with many people appreciating the efficiency and ease of their overall experience, from initial inquiry to final paperwork. Reviewers are particularly impressed with the quick response times and the smooth user experience, noting that the team goes above and beyond to secure the best outcomes and keep them informed throughout the process. Many people recommend the company for its streamlined process and outstanding customer service.

What people talk about most

Staff

People report positive experiences with staff, consistently praising their helpfulness, efficiency, and... See more

Service

Reviewers highlight positive aspects of service, consistently praising the efficiency, professionalism, and... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting the helpfulness and efficiency of... See more

User experience

Customers consistently report positive experiences, highlighting the ease and clarity of the process.... See more

Response time

Customers consistently note positive experiences with response times. Reviewers frequently highlight the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had the best experience when recently engaging Fingo to complete my vehicle lease. Rob and Dina were my customer reps and both could not have been more helpful. From car searches, to arranging test... See more

Company replied

Rated 5 out of 5 stars

I contacted Fingo Finance and spoke to Daniel Hudson, after the other provider was delayed due to not being on my employer's preferred supplier list. Dan moved very quickly and was able to obta... See more

Company replied

Rated 5 out of 5 stars

I’m on my second NL with Fingo, working with Julie, who is fantastic to deal with. Dina has also stepped in a few times when Julie was unavailable, and she has been equally helpful. Fingo’s pro... See more

Company replied

Rated 5 out of 5 stars

Thankyou Gehan for making the Novated lease process so easy for me. Highly appreciate your proactive and responsive ways of working. Guiding the new to the processes sail through easy. You had been... See more

Company replied


Company details

  1. Car finance and loan company
  2. Car dealer
  3. Finance broker
  4. Leasing service
  5. Used car dealer

About Fingo by Automotive Lease Packaging

Written by the company

fingo


fingo

At Fingo , we provides a wide range of innovative and competitive finance solutions tailored exclusively to your situation.

Our finance team have a wealth of industry knowledge and provide a level of service unparalleled in the industry.

Click on the links below or call us on 1300 134 646 now and experience our class leading services.


Novated Lease
Personal Finance
Business Finance
Car Broker
Get Pre-Approved

Contact info

5.0

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Great communication

Great communication, fast responses. All organised within a couple of days. Thanks!

26 February 2026
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Reply from Fingo by Automotive Lease Packaging

Hi Eugene, Thank you so much for your review! We are so glad that you received such great communication.

Rated 5 out of 5 stars

Simple process

I used Fingo via a partnership with my employer. The process was very simple. Communication was excellent with responses usually within 1-2 hours. Nothing seemed too difficult.

25 February 2026
Unprompted review
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Reply from Fingo by Automotive Lease Packaging

Thank you so much Stephen for your review. We are so happy that you found the process so simple!

Rated 5 out of 5 stars

I am a returning customer of Julie

I am a returning customer of Julie. She helped me secure my first novated lease and also assisted me with re-novating when my initial lease was about to expire.

Julie is extremely professional and truly understands her clients’ needs. When I encountered difficulties getting my loan approved by the first lender, she acted quickly, sourced an alternative lender, and had my lease approved within just one day.

I cannot express how satisfied I am with the service provided by Julie and the team at Fingo. Their efficiency, professionalism, and dedication made the entire process smooth and stress-free. I highly recommend them to anyone considering a novated lease.

13 February 2026
Unprompted review
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Reply from Fingo by Automotive Lease Packaging

Hi Sharon, Thank you for such a wonderful review! We are so glad that you had such an efficient and professional experience with Julie and the Fingo team.

Rated 5 out of 5 stars

Fast Finance

Organised a novated lease through Adam and the team and i was amazed at the speed of getting the finance approved and settled. Added to that was the quality of information provided on the deal.

1 March 2026
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Reply from Fingo by Automotive Lease Packaging

Thank you so much Ben, for your review! We hope that you enjoy your new car.

Rated 5 out of 5 stars

The whole process was so easy

The whole process was so easy. Veronica and Alastair move quick and explained everything clearly - I had my new car within 2 weeks of my initial contact with Fingo.

19 February 2026
Unprompted review
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Reply from Fingo by Automotive Lease Packaging

Thank you for your review, Jemma!

Rated 5 out of 5 stars

Service that matters

The Fingo team was extraordinary and helpful in transferring my Novated lease. The service was phenomenal, and I had such a wonderful experience with them.

19 February 2026
Unprompted review
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Reply from Fingo by Automotive Lease Packaging

Thank you so much for your review! We hope that you enjoy your new car.

Rated 5 out of 5 stars

My first lease with Fingo.

My first lease with Fingo.
Nick and Alistair were very helpful, very responsive, answered all my questions and secured a good deal.
They were easy to contact and very knowledgeable about their product and options.
Thank you

26 February 2026
Unprompted review
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Reply from Fingo by Automotive Lease Packaging

Hi Richard, Thank you so much for such a lovely review! We hope that you enjoy your new car.

Rated 5 out of 5 stars

Great service and easy process

I’m on my second NL with Fingo, working with Julie, who is fantastic to deal with. Dina has also stepped in a few times when Julie was unavailable, and she has been equally helpful.

Fingo’s process is far more streamlined than another NL company I use, for both employees and employers. In comparison, the other provider is much more admin-heavy.

Emails and expense claims are handled promptly, and overall the experience has been smooth and efficient.

No complaints.

19 January 2026
Unprompted review
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Reply from Fingo by Automotive Lease Packaging

We are so glad that the process has been so smooth and efficient. Thank you so much for such a wonderful review!

Rated 5 out of 5 stars

We have used Fingo for a couple of…

We have used Fingo for a couple of years now and have always found them wonderful to get along with. Our consultant has met our needs for a couple of finance requests.

23 December 2025
Unprompted review
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Reply from Fingo by Automotive Lease Packaging

Thank you Meghan! Your review is greatly appreciated!

Rated 5 out of 5 stars

This is my 3rd lease car through Fingo…

This is my 3rd lease car through Fingo so been 10 years now going to be 15 years.
I have delt with Veronica for all 3 leases now and she is very knowledgeable and helpful. Yes I get stressed with some of the process but Veronica always knows what to say and do to get the job done. All the other staff members involved in the process have been great to deal with throughout the process thanks to Paris and Tam.

24 February 2026
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Reply from Fingo by Automotive Lease Packaging

Hi Glen, Thank you so much for your review! We hope that you enjoy your new car.

Rated 5 out of 5 stars

Fantastic service by Nick and Alistair

Fantastic service by Nick and Alistair, keeping me in the loop every step of the way. Highly recommend using Fingo for your leasing needs!

18 February 2026
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Reply from Fingo by Automotive Lease Packaging

Thank you so much Will!

Rated 5 out of 5 stars

Exceptional Service and Dedication

"Veronica provided exemplary service from the very beginning of my application process. While the purchase involved several unforeseen complications that were frustrating at times, Veronica’s communication was impeccable. She kept me informed at every stage, providing the assurance and motivation I needed to see the process through.

Her industry knowledge is extensive, and the advice she offered from the start was invaluable. What truly stood out was her dedication; Veronica went above and beyond, frequently working late nights, early mornings, and even during her holiday to ensure everything stayed on track. I am incredibly grateful for her hard work and cannot wait to take delivery of my new car."

19 February 2026
Unprompted review
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Reply from Fingo by Automotive Lease Packaging

Thank you so much Percy, for such a wonderful review. We are so glad that you received such exemplary service.

Rated 4 out of 5 stars

Veronica was just apt is answering my…

Veronica was just apt is answering my queries and she thoroughly dealt all my concerns.
Delivery of the car was smooth-less and hassle free

19 January 2026
Unprompted review
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Reply from Fingo by Automotive Lease Packaging

Thank you so much for your review.

Rated 5 out of 5 stars

Great service from start to finish!

Great service from start to finish!
Wess helped with every detail and it made my experience very easy and enjoyable

11 February 2026
Unprompted review
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Reply from Fingo by Automotive Lease Packaging

Hi Jorge, Thank you so much for such a wonderful review!

Rated 5 out of 5 stars

Professional service from a great team

This is my 3rd lease with Fingo and as I have come to expect, the service for my new lease was excellent. Gehan, Paris, Dina and Michelle kept me updated, responding promptly to any queries and met my requirements perfectly. I recommend the company highly and will be back for more assistance when this new lease finishes

10 February 2026
Unprompted review
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Reply from Fingo by Automotive Lease Packaging

Hi Yvette, Thank you for being such a loyal customer! We are so glad that you received such excellent service.

Rated 5 out of 5 stars

Excellent customer service

Veronica was very responsive and helpful in quoting, talking through options, seeking other quotes and explaining the lease and how the process all works. She is very knowledgeable and extremely customer focused, it was a pleasure to deal with her.

19 February 2026
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Reply from Fingo by Automotive Lease Packaging

Thank you so much for such a wonderful review! We hope that you enjoy your new car.

Rated 5 out of 5 stars

Easy to deal with

Everything was made very easy by the team to set up the car lease. Any questions were answered clearly and timely. I would recommend if looking into this type of thing.

15 December 2025
Unprompted review
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Reply from Fingo by Automotive Lease Packaging

Hi Brad, Thank you for your review! We hope you love the new car.

Rated 5 out of 5 stars

Novation process

I have novated a number of vehicles through Fingo and have found Frazer, Alistar and the support team to be very professional and easy to deal with through the whole novation process.

18 February 2026
Unprompted review
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Reply from Fingo by Automotive Lease Packaging

Hi David, Thank you so much for such a wonderful review!

Rated 5 out of 5 stars

Absolutely great experience partnering…

Absolutely great experience partnering with Fingo on securing my brand new Mazda via novated lease. Shout out to Dan H. and Alistair R, for covering the process through and through with me, from quotation to sourcing the vehicle for me, and answering all my questions with clarity. Would definitely recommend them!

30 January 2026
Unprompted review
Fingo by Automotive Lease Packaging logo

Reply from Fingo by Automotive Lease Packaging

Thank you so much for such a wonderful review! We are so glad that you had such a great experience.

Rated 5 out of 5 stars

Fingo were just easy to deal with

Fingo were just easy to deal with. Simple, quick and effective transition to a new lease.

12 February 2026
Unprompted review
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Reply from Fingo by Automotive Lease Packaging

Thank you so much Adam, for your review!

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