Fingo by Automotive Lease Packaging Reviews 1,520

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 289 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and positive attitude, making interactions pleasant and productive. The service provided is frequently highlighted as exceptional, with many people appreciating the efficiency and ease of their overall experience, from initial inquiry to final paperwork. Reviewers are particularly impressed with the quick response times and the smooth user experience, noting that the team goes above and beyond to secure the best outcomes and keep them informed throughout the process. Many people recommend the company for its streamlined process and outstanding customer service.

What people talk about most

Staff

People report positive experiences with staff, consistently praising their helpfulness, efficiency, and... See more

Service

Reviewers highlight positive aspects of service, consistently praising the efficiency, professionalism, and... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting the helpfulness and efficiency of... See more

User experience

Customers consistently report positive experiences, highlighting the ease and clarity of the process.... See more

Response time

Customers consistently note positive experiences with response times. Reviewers frequently highlight the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had the best experience when recently engaging Fingo to complete my vehicle lease. Rob and Dina were my customer reps and both could not have been more helpful. From car searches, to arranging test... See more

Company replied

Rated 5 out of 5 stars

I contacted Fingo Finance and spoke to Daniel Hudson, after the other provider was delayed due to not being on my employer's preferred supplier list. Dan moved very quickly and was able to obta... See more

Company replied

Rated 5 out of 5 stars

I’m on my second NL with Fingo, working with Julie, who is fantastic to deal with. Dina has also stepped in a few times when Julie was unavailable, and she has been equally helpful. Fingo’s pro... See more

Company replied

Rated 5 out of 5 stars

Thankyou Gehan for making the Novated lease process so easy for me. Highly appreciate your proactive and responsive ways of working. Guiding the new to the processes sail through easy. You had been... See more

Company replied


Company details

  1. Car finance and loan company
  2. Car dealer
  3. Finance broker
  4. Leasing service
  5. Used car dealer

About Fingo by Automotive Lease Packaging

Written by the company

fingo


fingo

At Fingo , we provides a wide range of innovative and competitive finance solutions tailored exclusively to your situation.

Our finance team have a wealth of industry knowledge and provide a level of service unparalleled in the industry.

Click on the links below or call us on 1300 134 646 now and experience our class leading services.


Novated Lease
Personal Finance
Business Finance
Car Broker
Get Pre-Approved

Contact info

5.0

Excellent

TrustScore 5 out of 5

2K reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Wes was super helpful and patient in…

Wes was super helpful and patient in explaining the benefits of a novated lease, he even sent me a personalised video. The quote from fingo was very competitive and the I highly recommend seeking out Wes for your lease, you will be well looked after.

16 January 2026
Unprompted review
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Reply from Fingo by Automotive Lease Packaging

Thank you so much Tim, for such a lovely review!

Rated 5 out of 5 stars

Novated leasing made easy

I used Fingo after receiving improved conditions in my role I had the opportunity to take out a novated lease. I contacted Fingo and quickly received a preliminary quote on an easy-to-read summary page. Julie, my contact at Fingo, was amazing at answering questions and helping me understand the way the lease plan is put together. Julie was very responsive to any email or message which allowed me to easily and quickly navigate the paperwork requirements. I would definitely use Fingo again. Highly recommended.

15 December 2025
Unprompted review
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Reply from Fingo by Automotive Lease Packaging

Hi Jeremy,

Thank you so much for such a wonderful review.

We are so happy that you received such responsive communication.

Enjoy the new car!

Rated 5 out of 5 stars

Dina and Gehan - Novated Lease Superstars!

I had an excellent experience with Fingo organising my novated lease for my Tesla Model 3. The entire process was incredibly smooth and straightforward from start to finish.
Dina and Gehan were both fantastic to deal with — professional, responsive, and genuinely helpful throughout. Everything was explained clearly, and any questions I had were handled quickly, which made the whole experience stress-free.
The turnaround time was especially impressive. It was so quick that even the dealership commented on how fast everything was finalised, which really says a lot.
Highly recommend Fingo if you’re considering a novated lease and want a team that makes the process easy and efficient.

6 January 2026
Unprompted review
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Reply from Fingo by Automotive Lease Packaging

Thank you so much Mathew, for such a wonderful review. We are so glad that you had such a smooth and straightforward experience with Gehan and Dina.

Rated 5 out of 5 stars

The help received from Fingo exceptional

The help received from Fingo from sourcing car options to financing the vehicle/ lease is unbelievable and so highly recommended. Veronica was exceptional in her customer service, she knew who we were, was honest in her responses, was easily contactable, followed up promptly and nothing was a problem. She made the whole experience hassle free and was transparent throughout the process. Veronica is a valuable asset to Fingo and deserves a pay rise!!! The team complimented the experience in setting up the lease and all of the associated details. They took care of everything with the dealer and all I had to do was sign. Looking forward to using the portal to make claiming even easier.

19 December 2025
Unprompted review
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Reply from Fingo by Automotive Lease Packaging

Thank you so much for such a wonderful review. We are so happy that you had such an unbelievable experience with Veronica and the team!

Rated 5 out of 5 stars

One of the best experiences

Wes and the team at Fingo were absolutely fantastic to deal with, they really made the whole process so easy. Highly recommend Fingo if you are looking at leasing a vehicle.

7 January 2026
Unprompted review
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Reply from Fingo by Automotive Lease Packaging

Thank you so much for your review David.

Rated 5 out of 5 stars

Quick, Easy and Effortless transaction

Gehan is the best. Goes out of his way to manage timelines and acomplish tasks. Whole team is a treat to deal with. It was super quick and easy to always deal with them.

30 December 2025
Unprompted review
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Reply from Fingo by Automotive Lease Packaging

Hi Rahul, Thank you so much for your review. We are so happy that you had such quick and easy experience.

Rated 5 out of 5 stars

A great experience!!

A great experience made easy by Veronica. She clearly explained the process and simplified what I needed to know.

23 December 2025
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Reply from Fingo by Automotive Lease Packaging

Hi Haydn, Thank you so much for such a wonderful review. WE are so glad that you had such a great experience.

Rated 5 out of 5 stars

Outstanding service from Fingo by…

Outstanding service from Fingo by Automotive Lease Packaging, they handled the end of lease return for my luxury SUV flawlessly

7 December 2025
Unprompted review
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Reply from Fingo by Automotive Lease Packaging

Hi Daniel, Thank you so much for your review! We hope that you enjoy your new car!

Rated 5 out of 5 stars

Veronica Burrows was my first contact

Veronica Burrows was my first contact. She was very good in following up and thorough with the process and provided me all the information I need to know with the lease process. She was dedicated and very helpful helping me to get the best lease deal for me.
Alistair Rogers was another person I had contact with. He was extremely helpful with clear step by step with the paperwork I need to complete. He was very kind, extremely patience the whole time despite there were a time the paperwork was delayed with the submission from my party.
Veronica and Alistair provided the time and very considerate not to cause any inconvenient or disruption to my day work with their willingness to talk to me after office hours or during the weekend.
I was pleased the process went smoothly without any issues.
I am thankful and greatly appreciate all the help Veronica and Alistair provided for me to successfully getting the car I wanted.
I have no hesitation to recommend Fingo to anyone in the future.
Again, thank you Veronica and Alistair for all your help.

20 May 2025
Unprompted review
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Reply from Fingo by Automotive Lease Packaging

What an absolutely wonderful review! Thank you so much for sharing your experience. We are so glad that you were so impressed.

Rated 5 out of 5 stars

Frazer and Alistair as always provided…

Frazer and Alistair as always provided a professional timely service. Great to work with.

12 December 2025
Unprompted review
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Reply from Fingo by Automotive Lease Packaging

Thank you so much Tom for your review! We are so glad that you received such professional service.

Rated 5 out of 5 stars

Best in the business…

I couldn’t recommend Adam and Sarah from Fingo enough.
These guys are so easy to deal with, there is never a delay and always make things happen for the Halder Plumbing And Civil team.

I can see a very long relationship with these guys and also more than happy to recommend these guys to other businesses in need of finance.

22 December 2025
Unprompted review
Fingo by Automotive Lease Packaging logo

Reply from Fingo by Automotive Lease Packaging

Thank you so much, for such a wonderful review! We hope that you enjoy your new car.

Rated 5 out of 5 stars

Wonderful Customer Service

I had the best experience when recently engaging Fingo to complete my vehicle lease. Rob and Dina were my customer reps and both could not have been more helpful. From car searches, to arranging test drives and even hunting down the exact colour car I preferred interstate. These guys did an amazing job and I could not have picked a more professional and caring lease provider. Thanks team and have a safe and joyful festive season. Cheers.

1 December 2025
Unprompted review
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Reply from Fingo by Automotive Lease Packaging

Thank you so much Darren, what a wonderful review! We hope that you enjoy the new car.

Rated 5 out of 5 stars

I really appreciate Veronica who was…

I really appreciate Veronica who was very patient and helpful. She was always available, and my job done very quickly. I am very happy with what has been done and will refer her to my friends. Cheers

18 December 2025
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Reply from Fingo by Automotive Lease Packaging

Thank you so much for such a wonderful review!

Rated 5 out of 5 stars

Very easy to deal with .

Very easy to deal with .
Gehan made it it very easy and straight forward

10 December 2025
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Reply from Fingo by Automotive Lease Packaging

Thank you so much Glen, for your review!

Rated 5 out of 5 stars

I used Fingo as my leasing partner and…

I used Fingo as my leasing partner and they were excellent. Turnaround for getting the lease was 1 week max and smooth process and throughout the process i received great comms and support from their team. I highly recommend the team.

12 December 2025
Unprompted review
Fingo by Automotive Lease Packaging logo

Reply from Fingo by Automotive Lease Packaging

Thank you so much Daniel, we hope that you enjoy your new car!

Rated 5 out of 5 stars

Exceptional service

Veronica and Alistair's knowledge and experience made the whole process fast and seamless. Communication was faultless. I highly recommend Fingo.

17 November 2025
Unprompted review
Fingo by Automotive Lease Packaging logo

Reply from Fingo by Automotive Lease Packaging

Thank you so much Renae, for such a lovely review! We hope that you enjoy your new car.

Rated 5 out of 5 stars

Excellent customer service and very…

Excellent customer service and very helpful. Even when I was really undecided, Veronica was patient and wise. Thank you.

11 December 2025
Unprompted review
Fingo by Automotive Lease Packaging logo

Reply from Fingo by Automotive Lease Packaging

Thank you so much Carl, for such a wonderful review. We are so glad that Veronica was so patient with you.

Rated 5 out of 5 stars

Gehan was Fantastic

Gehan was Fantastic
Great knowledge and extremely responsive with questions. Walked me through the each step.

12 December 2025
Fingo by Automotive Lease Packaging logo

Reply from Fingo by Automotive Lease Packaging

Thank you so much for such a lovely review. We are so happy that you received such great knowledge from Gehan.

Rated 5 out of 5 stars

Very responsive and helpful

Very responsive and helpful. Had to negotiate a better quote, but once that was done it was a great experience.

11 December 2025
Fingo by Automotive Lease Packaging logo

Reply from Fingo by Automotive Lease Packaging

Hi Philip, Thank you so much for such a wonderful review!

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