AAA- FINISH[ed] LINE TOWING
AAA – FINISH LINE TOWING 10-5-2025
My wife called AAA on 10-5-2025 regarding a flat tire. The elderly African-American driver of a ‘FINISH LINE TOWING’ truck pulled up sometime later. He removed the Mag Rim that held the flat tire, and replaced it with the Mercedes Benz factory OEM spare wheel.
Unfortunately, the driver apparently didn’t see the MB factory lug nuts laying next to the Factory Spare rim. The Mag Rims use a deeper lug nut than the OEM lug nuts due to their design. The FINISH LINE TOWING driver then installed the MB factory OEM steel spare tire & rim but he used the Mag Rim lug nuts. Those elongated lug nuts then went all the way into the wheel hub and essentially ‘locked-up’ that wheel. The car was literally ‘locked’ into place, since the lug nuts went into the hub so far, that they broke the backing plate and marked other wheel hub components.
Fortunately, my wife’s car was in front of our house, and she was able to arrange other transportation. IF she HAD BEEN on the highway somewhere, that would have meant that AAA – FINISH LINE TOWING – left her with a vehicle that was in worse condition than when they arrived. It couldn’t move an inch !!!!!!!!!!!
When FINISH LINE arrived, she could move the car [slowly] on the flat tire, but the clueless, braindead, nut case of the FINISH LINE driver left my wife with a vehicle that was completely immobilized [lug nuts too far into the hub that ‘locked’ the wheel from rotating]. How totally unprofessional could a tow truck driver be, to NOT ensure that the clients car was functional before leaving the customer stranded in a worse condition than when the stopped to help.
Protect yourself – the FINISH LINE name possibly means their driver just ‘finished-a-line’ before he stopped to help.
Use a PROFESSIONAL Tow Truck Company, not a firm that employs ‘basket cases’ as their drivers.
NOTE: We alerted AAA about the issue, and they promised to reimburse us for the cost of the replacement backing plate, etc. However, we instead asked AAA if they would have FINISHED-A-LINE towing to call us, but NOPE, FINISH LINE [FLUSHED-in-TIME] Towing made NO attempt whatsoever to ‘make-it-right’ for our extra time & expenses lost as a result of FINISH LINE errors and mistakes. Seems Flashed-of-Slime Towing doesn’t give-a-care.
The [NOT] Finished-in-Time Towing Company is the WORST we’ve encountered in Decades.
5 October 2025
Unprompted review