Constant problems with platform Very slow 3-5 days late paying suppliers Reps always have to email the head office for answers but takes days to get reply Facility is very deceiving in its adv... See more
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DO NOT TRUST YOUR AVAILABLE DRAWDOWN BALANCE. They don't own up to posting mistakes. Massive amounts like $14,800 payment that went missing and I had to do the work myself to prove it to them and th... See more
Company replied
This company are without a doubt one of the worst I have encountered. I would give minus stars if I could. This company has been one of the most stressful and frustrating financial experienc... See more
Make some improvements and we will be a long term customer Things went wrong in setting up the facility and with the high level of interaction with the account manager should have been picked up and... See more
Company details
About Finstro
Written by the company
Take back control of your customers, their payments and your plans for growth.
Instant approval for Trade Facilities that can pay your invoices, fund slow paying debtors and access cash to help grow your business.
Contact info
Level 5 | 1 York St, 2000, Sydney, Australia
- 1800 693 467
- info@finstro.com.au
- finstro.com.au
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 20% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
very very professional and efficient
very very professional and efficient - the software portal is 2nd to none -
Great service easy quick transaction
Facility is very easy to use and there…
Facility is very easy to use and there is always prompt support available if required.

Reply from Finstro
Concept good in practice a disaster(for me)
Make some improvements and we will be a long term customer Things went wrong in setting up the facility and with the high level of interaction with the account manager should have been picked up and prevented. I think the system is great but the usability of the site is not good. It has made too much work to try to sort it out. I do however think the interactions with the account manger were exceptional. With some improvements and we will be a long term customer.
Very good service and backup staff…
Very good service and backup staff very attentive

Reply from Finstro
The staff provide excellent…
The staff provide excellent informations and are helpful.

Reply from Finstro
Finstro are sensational have helped me…
Finstro are sensational have helped me out of some tight spots over the past few months

Reply from Finstro
It's been excellent from the very…
It's been excellent from the very beginning. Oliver Lance has been fantastic in the way he has been servicing my needs and requirements. My personal situation hasn't been the best for quite a while and yet they have looked after me in such a kind manner and have been very understanding about my personal position. I have no trouble recommending them.

Reply from Finstro
An efficient and helpful service…
An efficient and helpful service offering
Finstro has been very supportive and helpful and using their service platform has been very easy every step of the way.
easy to access
easily accessible finance,however the interest rate is very high,given our current prime rate is 1.5%
Finstro has been brilliant assisting my…
Finstro has been brilliant assisting my business to go to the next level. With an easy to use interface. It's been hassle free and a great way to pay for all my business needs via manageable payments.
Highly recommended!
We have been working with Finstro for some months now and find them to be very professional. They deliver what they claim and do so efficiently and pleasantly.
Constant problems with platform
Constant problems with platform
Very slow 3-5 days late paying suppliers
Reps always have to email the head office for answers but takes days to get reply
Facility is very deceiving in its advertisement and should be reported
All accounts need full docs such as bank statements profit loss and so on
In short great ideas horrible implementation I can’t see them being able to retain customers long term
Very happy with response
FINSTRO- Super Company for Cash Flow Management
Finstro is a dynamic cashflow management company, easy to use dashboard, backed up by really helpful Case Managers, our assigned Manager was Devyn. Highly recommend Finstro for business needs.
Finstro has a quick reliable service
Finstro has a quick reliable service. Always available to help.
Very good support and communication
Liza was very understanding and helpful…
Liza was very understanding and helpful and provided excellent advice in spreading the payments to enable me to meet my obligations
Everything was completed professionally…
Everything was completed professionally and promptly with excellent communication at the time of the loan negotiations. Regular emails announce when payments are due which is a benefit to both lender and borrower, along with a phone call from a designated contact person.
Fast
Fast, efficient with services and customer payments. Extremely satisfied
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