Superb experience. I work with quite a few suppliers and some are better than others. This company is well up the top of the list. Ordering one day, despatch the same day, and on my doorstep just afte... See more
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See what reviewers are saying
Ordered alarmed extinguisher brackets due to thefts from property. Arrived quickly and now being fitted. Easily fixed to wall in lieu of existing hook bracket.with 2 screws provided. Emit a loud alarm... See more
Can't Fault Fire and Security Store themselves, their delivery company on the other hand seem to be unable to ask a neighbour to take the parcel unless you ring them up and tell them too. Their websit... See more
Needed set of various fire alarm test keys after having tools / tool bag stolen from van, had all the keys that i needed at reasonable prices Order process was simply and order was delivered whe... See more
Company details
Written by the company
Online supplier of Fire and Security Equipment. Including brands such as: C-TEC, Hochiki, Advanced, Texecom, Dahua and more! Fast Delivery. Free Quotations and Designs.
Contact info
Unit 4, Bamfurlong Ind Park, Staverton, GL51 6SX, Cheltenham, United Kingdom
- 01452856744
- Sales@fireandsecuritystore.co.uk
- fireandsecuritystore.co.uk
Superb Experience
Superb experience. I work with quite a few suppliers and some are better than others. This company is well up the top of the list. Ordering one day, despatch the same day, and on my doorstep just after midday the next. What more can I say, keep it up people!
Order was despatched quickly and all…
Order was despatched quickly and all correct when received.
Kept ringing all day but no answer
Kept ringing all day but no answer. Says it’s 24/7 response but keeps ringing out.
Can't Fault Fire and Security Store…
Can't Fault Fire and Security Store themselves, their delivery company on the other hand seem to be unable to ask a neighbour to take the parcel unless you ring them up and tell them too. Their website is useless with no options to leave in safe place or with neighbour. Bit behind the times really. Due to the trouble getting my parcel delivered i won't be using Fire and Security Store again im afraid
Excellent shopping experience

Reply from Fire and Security Store
Doesn't get much quicker than that!
I purchased some batteries for a fire alarm and was pleasantly surprised to see them turn up less than 24 hours after placing the order. It is hard to fault that!
Excellent course and very interesting
The delivery is quick and everything is…
The delivery is quick and everything is like we want to. Easy to order.
I was happy with the part
I was happy with the part, it was sent out promptly but the courier left a card through the door saying sorry you were not in and it meant my wife had to collect it from their depot.
Both my daughter and I were in. We have a very loud door bell, one at the front of the house and one at the back and plays for a few seconds.
The doorbell was not used, therefore meaning my wife had a 12 mile trip to collect it for me.
So frustrating when they tell you they are coming and I am in to receive it.
very efficient
Just brilliant
Our purchase came much later than…
Our purchase came much later than specified, so had to buy from somewhere else to meet our deadline, so will be returning our goods. Rang the customer service at least 12 times, also emailed multiple times & didn’t even have one response. I wouldn’t recommend you to anyone to be honest.
Good all round service
Great team always help me out
Great service will buy again
Very bad service
Very bad service, Money taken, Order never fulfilled, phone not answering. avoid at all cost.
Great service as usual.
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