Fire and Security Store Reviews 146

TrustScore 4 out of 5

4.2

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See what reviewers are saying

Rated 5 out of 5 stars

Superb experience. I work with quite a few suppliers and some are better than others. This company is well up the top of the list. Ordering one day, despatch the same day, and on my doorstep just afte... See more

Rated 5 out of 5 stars

Ordered alarmed extinguisher brackets due to thefts from property. Arrived quickly and now being fitted. Easily fixed to wall in lieu of existing hook bracket.with 2 screws provided. Emit a loud alarm... See more

Rated 3 out of 5 stars

Can't Fault Fire and Security Store themselves, their delivery company on the other hand seem to be unable to ask a neighbour to take the parcel unless you ring them up and tell them too. Their websit... See more

Rated 5 out of 5 stars

Needed set of various fire alarm test keys after having tools / tool bag stolen from van, had all the keys that i needed at reasonable prices Order process was simply and order was delivered whe... See more

Company details

  1. Electronics store

Written by the company

Online supplier of Fire and Security Equipment. Including brands such as: C-TEC, Hochiki, Advanced, Texecom, Dahua and more! Fast Delivery. Free Quotations and Designs.


Contact info

4.2

Great

TrustScore 4 out of 5

146 reviews

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Rated 5 out of 5 stars

Superb Experience

Superb experience. I work with quite a few suppliers and some are better than others. This company is well up the top of the list. Ordering one day, despatch the same day, and on my doorstep just after midday the next. What more can I say, keep it up people!

17 October 2023
Rated 3 out of 5 stars

Can't Fault Fire and Security Store…

Can't Fault Fire and Security Store themselves, their delivery company on the other hand seem to be unable to ask a neighbour to take the parcel unless you ring them up and tell them too. Their website is useless with no options to leave in safe place or with neighbour. Bit behind the times really. Due to the trouble getting my parcel delivered i won't be using Fire and Security Store again im afraid

5 October 2023
Rated 4 out of 5 stars

I was happy with the part

I was happy with the part, it was sent out promptly but the courier left a card through the door saying sorry you were not in and it meant my wife had to collect it from their depot.

Both my daughter and I were in. We have a very loud door bell, one at the front of the house and one at the back and plays for a few seconds.

The doorbell was not used, therefore meaning my wife had a 12 mile trip to collect it for me.

So frustrating when they tell you they are coming and I am in to receive it.

18 June 2023
Rated 1 out of 5 stars

Our purchase came much later than…

Our purchase came much later than specified, so had to buy from somewhere else to meet our deadline, so will be returning our goods. Rang the customer service at least 12 times, also emailed multiple times & didn’t even have one response. I wouldn’t recommend you to anyone to be honest.

19 April 2023

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