Superb experience. I work with quite a few suppliers and some are better than others. This company is well up the top of the list. Ordering one day, despatch the same day, and on my doorstep just afte... See more
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See what reviewers are saying
Ordered alarmed extinguisher brackets due to thefts from property. Arrived quickly and now being fitted. Easily fixed to wall in lieu of existing hook bracket.with 2 screws provided. Emit a loud alarm... See more
Can't Fault Fire and Security Store themselves, their delivery company on the other hand seem to be unable to ask a neighbour to take the parcel unless you ring them up and tell them too. Their websit... See more
Needed set of various fire alarm test keys after having tools / tool bag stolen from van, had all the keys that i needed at reasonable prices Order process was simply and order was delivered whe... See more
Company details
Written by the company
Online supplier of Fire and Security Equipment. Including brands such as: C-TEC, Hochiki, Advanced, Texecom, Dahua and more! Fast Delivery. Free Quotations and Designs.
Contact info
Unit 4, Bamfurlong Ind Park, Staverton, GL51 6SX, Cheltenham, United Kingdom
- 01452856744
- Sales@fireandsecuritystore.co.uk
- fireandsecuritystore.co.uk
I had a problem with my post code
I had a problem with my post code . The company guided me through the problems and were very patient with me . Very helpful. The courier who delivered the package damaged one of the items, but fire and security have said the will replace anything broken. Many thanks.
9 February 2023
First Class!
Seamless transaction, online ordering straight forward and value for money. Packaging and Delivery very good - tracking available and on time. Will definitely use again, thank you.
13 January 2023
Delivery was quick and prompt
Delivery was quick and prompt. Best price in the market.
2 November 2022
Product was as described but courier…
Product was as described but courier was very difficult to make contact with and kept trying to deliver when no one at house. They wouldn't leave with a neighbour despite requests
14 August 2022
Reply from Fire and Security Store
Sorry that you felt you had to discredit us for the APC Courier that has strict policy due to the value of the goods.
Ordered Fire panel showing delivery 3-4…
Ordered Fire panel showing delivery 3-4 days but received after a month chasing every day and not positive response. They are cheating people by showing wrong information on their website
24 April 2022
Reply from Fire and Security Store
We have responded every time with an update which is directly from the manufacture, and on the day you ordered we ran out of stock. We cant update our website quick enough. We have an order in directly with the manufacture for you and there is a world wide problem with back log of parts and labour in every industry if you hadn't noticed. We are absolutely trying your best for you and leaving poor reviews wont help get your panel directly from the manufacture any quicker.
Very bad service
Very bad service, they took the money and didn't answer their phones.
11 April 2022
Unprompted review
Reply from Fire and Security Store
Dear loyal Customer,
Please accept our deepest apologies for this. We are currently running less open phone hours due to Staff restraints. We are currently awaiting for the website to be updated to reflect this.
Thank you for your valuable feedback.
Order was very quick and easy
Order was very quick and easy, found exactly what I needed and delivery was second to none
3 April 2022
Excellent service throughout.
7 March 2022
Great Service and Value.
30 January 2022
Fantastic service.
Fantastic service.. batteries delivered the following day.. alarm works perfect no more going of during the night now..
11 December 2021
Good service and prices.
16 November 2021
Quick shipping - awesome
Wow order correctly received quicker than the specified delivery times. Will be using again! Thank you!
5 November 2021
Unprompted review
Second time I've used this company
Second time I've used this company, second time a fast and efficient service.
11 October 2021
Prompt response to an urgent order.
Prompt response to an urgent order.
In stock and collected immediately.
10 October 2021
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