Firehouse Shirt Club Reviews 

2,564
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 185 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the shirts and unique designs, often finding them to be exciting monthly surprises and thoughtful gift options. The delivery service is frequently commended for its speed and efficiency, while the overall service is noted for its knowledge and responsiveness. However, some customers also noted concerns regarding the material quality, with a few mentioning shirts not being heavy enough for certain uses or experiencing issues like loose threads after washing.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the good quality, comfort, and... See more

Quality

People report positive experiences with quality, consistently praising the great quality of shirts, patches,... See more

Subscription

Reviewers highlight positive aspects of subscription, with many expressing delight and anticipation for their... See more

Delivery service

Consumers find delivery service to be positive, with many reviewers consistently praising the timely and... See more

Service

Customers consistently note positive experiences with service, often describing it as great, fantastic, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I think this is one of the best clubs to belong too! My husband gets a brand new fire t-shirt every month. He anticipates what the next shirt and logo will be. Being in the fire department ourselves,... See more

Rated 5 out of 5 stars

Gave as a gift. Worked exactly as described. Gift subscription email was sent on time, explaining tshirt club perfectly. First tshirt arrived super fast, and was great quality. The flyer with details... See more

Rated 5 out of 5 stars

I love shop on this website. This shop is doing great with getting different firehouse for shirts. My son loves his patches he gets each month. He is currently in career center to study to beco... See more

Rated 5 out of 5 stars

Purchased a 3 month T shirt club as a gift for a guy in EMT school (going into the fire academy next). The recipient thought it was awesome and the first shirt that arrived was great quality. It came... See more


Company details

  1. T-shirt Company
  2. Fire fighters academy
  3. Fire station

Written by the company

Founded in 2011, it is the original shirt club for firefighters and enthusiasts! Built by firefighters; we print, package and ship everything in-house. By becoming a member you will receive a shirt from a firehouse every month. We feature all types of departments, stations and crews right here in the United States and across the world. For their participation, we turn a portion of your membership into a donation to give directly back to the those we feature; over $600,000 and counting.


Contact info

4.8

Excellent

TrustScore 5 out of 5

3k reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 80% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(2,564)

169 reviews in the last 12 months

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Rated 3 out of 5 stars

I didn't receive any patches for my…

I didn't receive any patches for my last two orders. There also was no way to order separate patches like before.

27 March 2026
Firehouse Shirt Club logo

Reply from Firehouse Shirt Club

Hi Timothy. This is very odd. I looked up your account and it appears the order you placed on March 16 was delivered March 31st. Your ordered two Premium XL T-Shirts. You did not place an order for patches in that order. You’re only order for patches was back in June 2025 which was delivered. Have you reached out to our customer service team? We’ll gladly ensure you’re correctly subscribed for what you intended. Thanks. -Jim

Rated 5 out of 5 stars

The shirts so far have been great

The shirts so far have been great. A good fit, maybe not the heaviest weigh material, probably wouldn't last long as an actual job shirt bit nice for wearing out n about. I've been happy with it so far.

27 March 2026
Rated 5 out of 5 stars

Great Shirts

Great service. Delivery can be counted on. The shirts are awesome! Departments from all over the world and quality, comfortable shirts. Glad I joined!

27 March 2026
Rated 5 out of 5 stars

Every shirt and patch has been of…

Every shirt and patch has been of amazing quality. I've started a wall of patches in my bunker room at the firehouse, and every shirt arrives on the day we have union meetings. I've become the "shirt guy" at our union meetings. I love the collection keep it coming!

27 March 2026
Rated 5 out of 5 stars

I love the shirts

I love the shirts! Great quality! I love getting the stickers too. Shirts are beautiful and love getting them as a surprise. Great company and customer service.

25 February 2026
Rated 5 out of 5 stars

this is the best T-shirt company I've ever worked with

Long-term customer management is great. There was one mixup order and they made sure it was taken care of and sent out the right shirt overnight express which obviously isn't she if you need phone support they always will call you back. I've been using them for over five years, the qualities has only gotten better. I honestly can say I enjoy waiting for my package every month from them. Also, the price is not changed and it's a huge reason why I'm with them. The quality is great. The customer service is great these shirts best you an extreme extremely long time. RUN DON'T WALK TO THE PLACE. I normally don't do reviews with this company deserves one. They do a hell of a lot of work thank you firehoude shirt club!

25 February 2026
Rated 5 out of 5 stars

Best shirts ever!

My grandson was so happy with the green shirt and has enjoyed and was worn all the shirts from your company!! Great quality! keep the shirts coming!!!

25 February 2026

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