Firehouse Shirt Club Reviews 

2,564
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 185 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the shirts and unique designs, often finding them to be exciting monthly surprises and thoughtful gift options. The delivery service is frequently commended for its speed and efficiency, while the overall service is noted for its knowledge and responsiveness. However, some customers also noted concerns regarding the material quality, with a few mentioning shirts not being heavy enough for certain uses or experiencing issues like loose threads after washing.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the good quality, comfort, and... See more

Quality

People report positive experiences with quality, consistently praising the great quality of shirts, patches,... See more

Subscription

Reviewers highlight positive aspects of subscription, with many expressing delight and anticipation for their... See more

Delivery service

Consumers find delivery service to be positive, with many reviewers consistently praising the timely and... See more

Service

Customers consistently note positive experiences with service, often describing it as great, fantastic, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I think this is one of the best clubs to belong too! My husband gets a brand new fire t-shirt every month. He anticipates what the next shirt and logo will be. Being in the fire department ourselves,... See more

Rated 5 out of 5 stars

Gave as a gift. Worked exactly as described. Gift subscription email was sent on time, explaining tshirt club perfectly. First tshirt arrived super fast, and was great quality. The flyer with details... See more

Rated 5 out of 5 stars

I love shop on this website. This shop is doing great with getting different firehouse for shirts. My son loves his patches he gets each month. He is currently in career center to study to beco... See more

Rated 5 out of 5 stars

Purchased a 3 month T shirt club as a gift for a guy in EMT school (going into the fire academy next). The recipient thought it was awesome and the first shirt that arrived was great quality. It came... See more


Company details

  1. T-shirt Company
  2. Fire fighters academy
  3. Fire station

Written by the company

Founded in 2011, it is the original shirt club for firefighters and enthusiasts! Built by firefighters; we print, package and ship everything in-house. By becoming a member you will receive a shirt from a firehouse every month. We feature all types of departments, stations and crews right here in the United States and across the world. For their participation, we turn a portion of your membership into a donation to give directly back to the those we feature; over $600,000 and counting.


Contact info

4.8

Excellent

TrustScore 5 out of 5

3k reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 80% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(2,564)

169 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Happy happy happy

We just love it. The shirts have lasted for years. Always excited for a new design. And customer service has been great. I can’t recommend enough

29 December 2025
Rated 5 out of 5 stars

Great company!

Great company! When I received my first shirt, it was a small and I needed an XL. Most likely my own fault but they sent out a new one and even told me to share the other with a friend so now I’m thrilled and so is my girlfriend! Great that there is a customer focused company still doing business!

29 December 2025
Rated 5 out of 5 stars

Excellent T-Shirt Club!

I think this is one of the best clubs to belong too! My husband gets a brand new fire t-shirt every month. He anticipates what the next shirt and logo will be. Being in the fire department ourselves, makes this a fun and engaging club to belong to because it creates great conversations with other firefighters and it is something to look forward to every month! We highly recommend this club to anyone who wants really cool t-shirts!

29 December 2025
Rated 5 out of 5 stars

Awesome gift idea for young firemen/emt's

Purchased a 3 month T shirt club as a gift for a guy in EMT school (going into the fire academy next). The recipient thought it was awesome and the first shirt that arrived was great quality. It came with a note about the firehouse, too. Super cool idea for gifts!

25 December 2025
Rated 5 out of 5 stars

Gave as a gift

Gave as a gift. Worked exactly as described. Gift subscription email was sent on time, explaining tshirt club perfectly. First tshirt arrived super fast, and was great quality. The flyer with details about the tshirt station was an added bonus. Thank you!

25 December 2025
Rated 2 out of 5 stars

Christmas gift.

I bought the 12 shirt gift package for my husband for Christmas. All was well until he went to redeem his “gift”. You end up getting a normal subscription and pay a ton in shipping which results in not in fact, getting 12 shirts. The description states shipping is calculated at check out so I expected my husband to be able to get 12 shirts and assumed the 525 walk 12 shirts and shipping since it is advised as such.

25 December 2025
Firehouse Shirt Club logo

Reply from Firehouse Shirt Club

Thank you for taking the time to share this feedback. We apologize for the frustration this caused, and we understand why this was disappointing.
The issue here was related to international shipping. The 12-shirt gift package includes shipping within the 48 contiguous United States, but international shipping costs are not included and are calculated at checkout, which can significantly increase the total. Unfortunately, our system does not currently allow us to bundle international shipping into gift memberships.
Once this was brought to our attention, we offered a few options, including spacing shipments out to reduce shipping costs or issuing a refund. A refund was processed per your request.
We appreciate you bringing this to our attention and will continue working to make our gift descriptions as clear as possible going forward.

Rated 5 out of 5 stars

Love this website and idea!

I love that you send a pamphlet and a sticker with the shirt so we can read about the location! It makes it so much more exciting. The website is also super user friendly and the support is pretty quick to respond if you need help!

25 December 2025
Rated 1 out of 5 stars

Sent the wrong size for a Christmas…

Sent the wrong size for a Christmas gift. Very disappointing. I can’t even find a way to see my original order after the person confirmed their gift and no way to contact anyone. Frustrating.

25 December 2025
Firehouse Shirt Club logo

Reply from Firehouse Shirt Club

We’re sorry this was frustrating and understand how disappointing that can be, especially for a Christmas gift. The gift recipient did reach out to us and we found that the incorrect size was selected during the gift redemption process. To make it right, we let them keep the original shirt to pass along to a friend and sent out a replacement in the correct size. If there’s anything else we can help with, we’re always happy to assist via email.

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