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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent quality, robust build, and fair pricing, often noting their reliability and functionality across various items like kettles, stoves, and cooking systems. Many appreciate the thoughtful design, compact nature, and ease of use, making them ideal for camping and backpacking. The efficiency, especially in boiling water quickly and performing well in challenging conditions, is frequently highlighted, providing great value for money. However, some customers experienced issues with specific products, such as a stove developing a fault or an inconsistent flame valve operation. A few people also mentioned problems with product design, like a lid that doesn't close completely or a wire latch that comes unlatched easily. There were also isolated reports of a flawed coffee filter and a plastic lid melting.

What people talk about most

Product

Customers consistently note positive experiences with product. Many reviewers praise the quality and build of... See more

Quality

Users describe positive interactions with quality, frequently praising the excellent build and design of... See more

Price

Customers had positive experiences with price, often highlighting the great quality received for a fair or... See more

User experience

Reviewers highlight positive aspects of user experience, consistently praising the product's ease of use,... See more

Value for money

Consumers find the value for money to be positive, often highlighting the great quality, especially for the... See more

Based on these reviews

Rated 5 out of 5 stars

I have Fire Maple’s Antartcti 1.5L kettle, Camping Lantern with glass shade, and Polaris backpacking stove. The kettle is 10 oz heavier than the 750 ml pot I carry sometimes. It heats quickly and t... See more

Rated 5 out of 5 stars

Shipping was a bit slow so be sure to order well in advance of your next adventure, but I love my new stove. I've always been an alcohol stove user, whether backpacking or bikepacking, but for touring... See more

Rated 5 out of 5 stars

I recently purchased a backpacking table which is a pretty innovative design that also supports fuel can and stove while adding place for cups etc. This is a great "light weight" design. I am hopeful... See more

Rated 5 out of 5 stars

As a backpacker turned car camper in old age, I use mostly an old collection of backpacking gear for simple, 1-2 day get always. The missing gear was a solo cooking system to use in the back of my car... See more


Company details

  1. Outdoor sports shop
  2. Camping Shop

Written by the company

FireMaple — Your Mobile Kitchen | An outdoor brand manufactures and markets stoves, cook systems and cookware


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

533 reviews

5-star
4-star
3-star
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1-star

Replied to 50% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Great for coffee on the blackstone

I wanted something to boil water for coffee while camping and this worked great!! Took a long time to get there and it never got to a rolling boil but its the best I could ask for without electricity lol. It's sturdy, small and easy to carry and I plan to use it often!

20 June 2025
Unprompted review
Rated 1 out of 5 stars

Total scam

Paid for an order last year never received. It shows on my Orders, but it says unfulfilled never refunded my money and never gave me any money back.

14 July 2024
Unprompted review
Fire Maple logo

Reply from Fire Maple

Dear Customer,

We're very sorry for the oversight. Your order was previously flagged as a high-risk transaction, and our customer service team reached out via email to confirm your order details. However, we never received a response, so the order was not processed or refunded at the time.

Could you please check your email and reply to confirm how you'd like to proceed? We’re happy to either issue a full refund or arrange a new shipment for you.

Thank you for your understanding, and again, we apologize for the inconvenience.

Rated 1 out of 5 stars

Filter failure and broken trust

My first 2 orders from Fire Maple (a wide variety of items) went well and exceeded my expectations in price, performance and quality. My recent third order (5 items) included a flawed stainless steel coffee filter with a ragged tear in the fine mesh screen. I promptly sent an email to warranty with photos of the item, proof of purchase and shipment arrival. Their reply was insulting. I was told the damage was minor and would not be replaced nor fully refunded, but I was offered a $7 discount. I was fully expecting their offer to replace the flawed one. Instead I have a simple metal filter that fails to do it's job properly because some inspector or customer service failed doing theirs. I'm furious.

15 June 2025
Unprompted review
Fire Maple logo

Reply from Fire Maple

Dear Customer,

We’re truly sorry that your recent experience did not meet your expectations — that is never what we want for our customers.

We offered a $7 refund and asked whether you were okay with that solution, but we didn’t receive a reply. If the coffee filter is not functional, please kindly respond to our previous email or reach out to our customer service again — we’ll be happy to arrange a replacement for you.

All of our products are covered by a 3-year warranty, so please rest assured that we are committed to making this right.

Thank you for your support, and again, we sincerely apologize for the inconvenience.

Rated 5 out of 5 stars

The pot arrived on time and I love it…

The pot arrived on time and I love it and the stove was exactly what I will need on thru hike of the AT next year as I wanted to get everything I need for it. I tested it and it heats up water to boiling rather quickly as I will need to save the fuel on the trail.

13 June 2025
Unprompted review
Rated 5 out of 5 stars

I love fire maple products

I love fire maple products! Currently have the boil and use it for everything! Makes my life camping or traveling way simpler. I definitely will be buying more! And at a fair price!

9 June 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely love this camping kettle…

Absolutely love this camping kettle from FireMaple!

It’s super lightweight, which makes it perfect for backpacking and hiking trips. What really impressed me is the windproof system. Even in freezing temps, the flame stays rock solid — super reliable.

Pros:
• Packs down super compact — comes with a little carrying pouch too.
• Thoughtfully designed handle with a plastic grip, so you don’t burn yourself (it’s not heatproof, but I use it with a gas stove, so no issues — should be fine over a campfire too).
• Great value for money. The build quality feels solid — I think this kettle will last a long time.
• A 110g gas canister fits inside the kettle. The lid doesn’t close completely, but it still saves space — I even went on a trip with just the kettle alone!

Cons:
• It used to come with a tea infuser, but sadly that’s not included anymore :(

Highly recommend for all-season outdoor adventures!

6 June 2025
Unprompted review
Rated 5 out of 5 stars

Fire Maple cooking system

Absolutely love the Fire Maple cooking system. Lights easily and quickly, and the wind proof casing means that water boils super quickly and isn’t impacted by the wind and weather. Light and compact, everything folds down into one pot for easy transport. Best piece of kit I’ve got. Love it!

4 June 2025
Unprompted review
Rated 2 out of 5 stars

Hidden fees

While the merchandise seems to be of quality... aside from some kit having extremely light metal versus more sturdy.... Charging customers an unknown fee for "shipping insurance" without their knowledge or consent does not speak well for any business...

27 April 2025
Unprompted review
Fire Maple logo

Reply from Fire Maple

Hello there,

We’re sorry to hear about your experience and truly appreciate your feedback.

Regarding the shipping insurance, it is completely optional — customers can choose to remove it at checkout by simply clicking the toggle button. If you were unaware of this option or need help with the process, please don’t hesitate to contact our customer service team. We’re happy to assist.

Thank you for your understanding and support.

Rated 5 out of 5 stars

Well made quality items

I ordered the FMC-XK6 pot and Lava stove. Both are great products. Shipping took a couple weeks but that's understandable since they are directly imported. I drink a lot of coffee and the 1 liter capacity of the pot is perfect for me. Its also the right size for soup for two. The lava stove boils water quickly at 3:46 on white gas or 4:42 when using a canister. All in all I'm very pleased and plan on ordered from FireMaple again soon

31 May 2025
Unprompted review
Rated 5 out of 5 stars

I bought the 600 ml pot with heat…

I bought the 600 ml pot with heat transfer and the accompanying stove. They work flawlessly together and make a perfect lightweight cooking system for canoe camping and bike packing. I am extremely impressed with the cooking time and the compact usability! Excellent product at an excellent price!

16 May 2025
Unprompted review
Rated 5 out of 5 stars

Very happy with multiple items

I have Fire Maple’s Antartcti 1.5L kettle, Camping Lantern with glass shade, and Polaris backpacking stove. The kettle is 10 oz heavier than the 750 ml pot I carry sometimes. It heats quickly and the stainless steel holds the temperature much longer than titanium. It is worth a little additional weight when I know I will be needing hot water for multiple people. The lantern provides a nice ambiance around the campsite, especially where campfires are prohibited and the Polaris stove is a workhorse that only weighs 2.7 oz. The quality and functionality of all three items has been fantastic.

24 May 2025
Unprompted review
Rated 5 out of 5 stars

X2 Pro conquers 3-day river trip

Used the X2 Pro during a 3-day river trip as the support/cook. Boiling multiple pots of water, cooking food and coffee. This thing is a beast and a pleasure to use! Not once did it let me down nor fail to function. And at half the price of a competitor. Their lanterns are top notch as well! Don't hesitate to purchase your own, you won't regret it! Will be buying more of their gear!!

22 May 2025
Unprompted review
Rated 5 out of 5 stars

Wish I had brought one sooner

Great quality items, reasonable pricing. Love how everything packs away into space saving.
Boil time was quick.
Everything just simple to use and sturdy and even feel confident handling when hot. Definitely recommend.

25 May 2025
Unprompted review
Rated 5 out of 5 stars

It's beautiful

It's beautiful! I love how adjustable the flame is, from a full on torch to a tiny birthday candle flame! 10/10

23 May 2025
Unprompted review

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