International Passive Fire Ltd Reviews 256

Excellent help and advice . Above and beyond expectations

Nothing wrong apart from no option other than to pay £18.50 for overnight delivery (which I did not need) Also I had to be in to receive it as the courier would not leave it (not even in safe place)
For a small item this was an expensive purchase and I day wasted waiting for delivery.

Outstanding service! Having found myself, out of my depth and needing to seek building regs for steel flitch plates and an oak beam. The level of expertise, support and continual guidance from International Passive Fire has been nothing but excellent. I cannot recommend this company highly enough. Particular thanks go to Andrew for his expertise and patience.

Very easy ordering, quick delivery and sensible pricing for intumescent paint and undercoat. Possibly review shipping options as cost was quite high for the order size.

reply within the hour, super helpful customer service, above and beyond what you would expect, very helpful in getting me the right fireproof paint fast. Thanks Alex

When asked on advice of a product for a special application they took it upon them self’s to research and write a detailed, engineering explanation on product options that they offer for the application we had. The breakdown was detailed and easy and very useful.

When the quote came it was very reasonable and delivery was very quick.

Very well packaged, nice hand written note, bag of sweets but no instructions. Website says to contact their technical department. Surely emailing the specifications for application or including them in the delivery would save everyone’s time? Quite possibly the only tin of paint I’ve purchased that has zero application or cleaning instructions. Surely this is contrary to COSHH?

Excellent communications and advice. Very quick to deal with my enquiry and order. I ordered paint for steel in a bathroom with little knowledge myself - Andrew Kilby was excellent in his guidance and technical support, spending a lot of time researching the best (and cheaper!) solution for me. Cannot recommend more. Many thanks.

An incredibly helpful company. We sent all of our measurements and requirements and they worked out exactly what fire proof paint we needed. We hadn’t realised how complicated that part would be (affected by factors such as type of steel used and where/how it was manufactured) and it needed to be exact for building regulations so it was lovely to have this element sorted for us. After their calculations we knew exactly which paint we needed, how many coats and how much of it. They also went above and beyond to source the best quote for us amongst all the many options available. We highly recommend.

I needed a small amount of fire proof paint for some steel beams in my kitchen, in order to comply with Building Control Regulations.

When I contacted IPF, they went out of their way to help identify the right product, as well as confirming what kind of primer and top coat I needed.

They looked at the engineering drawings of my kitchen to confirm the gauge of the steelwork. Honestly, they were beyond helpful - and this was a tiny job for them.

I really cannot recommend them highly enough - absolutely brilliant.

Very helpful. Very knowledgeable.
Excellent service. Prompt delivery with promise of certificates to follow.
Very pleased so far. Thank you Kia.

Thank you
A) for the varnish
B) for the complimentary sweeties - set me up for a good day!

I bought a pot of fire, retardant paint, and it arrived the next day exactly as they said it would.
Makes a big difference when I’m working on projects and things turn up when they should. So thanks very much.

The website was user friendly and included clear and precise information about their products. The quantities of coating required were accurately calculated and provided by quick emails with the total product costs. I am impressed with the efficiency and helpfulness of the company and commend them to you.

Amazing, very helpful and quick service. Recommend them highly.

Excellent Service from start to finish.
Items were high quality, cheaper than other companies and arrived quickly. Very good communication and technical questions were answered straight away.
Would highly recommend this company to anyone

Brilliant experience. Andy was really known and super helpful. He helped me find exactly what I was looking for and have great advice.

Excellent service, very knowledgeable and helpful. Will definitely recommend and use again. Thank you