International Passive Fire Ltd Reviews 256

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

An incredibly helpful company. We sent all of our measurements and requirements and they worked out exactly what fire proof paint we needed. We hadn’t realised how complicated that part would be (affe... See more

Rated 5 out of 5 stars

I needed a small amount of fire proof paint for some steel beams in my kitchen, in order to comply with Building Control Regulations. When I contacted IPF, they went out of their way to help i... See more

Company replied

Rated 5 out of 5 stars

Phone answered by a real person who was prepared to help me: always a good start. Asked some simple questions and recommended the appropriate product. Paint arrived within a couple of days, as did t... See more

Company replied

Rated 5 out of 5 stars

Clear product descriptions, availability and sizes at a reasonable price in a market that is expensive when you only need limited quantities. Followed up by prompt service with a smile.

Company replied

Company details

  1. Fire protection equipment supplier
  2. Building Materials Supplier

Written by the company

Buy Intumescent Paint & Sealants & Fire Proof Paint online with Fast Delivery & Expert Advice from International Passive Fire Ltd, Devon, UK.


Contact info

4.9

Excellent

TrustScore 5 out of 5

256 reviews

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Rated 5 out of 5 stars

Great service.

Great service.
Polite and very professional.
Put up with all my questions as I am new to intumescent paint.

27 February 2024
Unprompted review
International Passive Fire Ltd logo

Reply from International Passive Fire Ltd

Thank you Peter, if we can do anything else we look forward to you call ~ Andy and the IPF team

Rated 5 out of 5 stars

This company is brilliant!!!

This company is brilliant!!!! Ordered on there web site on a Friday and Alex rang me to confirm order which I’d got wrong. He changed it and gave me great advise. Delivered Monday as promised. Well done and thank you

16 February 2024
Unprompted review
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Reply from International Passive Fire Ltd

Morning Darren, thank you for your kind words, glad we could help. if you ever need anything else please feel free to call ~ Alex & The IPF team

Rated 5 out of 5 stars

Very professional company to deal with

Very professional company to deal with,
Emailed me back almost instantly, very helpful, ordered Intumescent paint on Thursday, it arrived Friday, painted the steel Saturday. Job done!
Thank you.

17 February 2024
Unprompted review
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Reply from International Passive Fire Ltd

Thank you Craig for your feed it is very much appreciated, if we can be of any further help please let us know.
kind regards Steven

Rated 5 out of 5 stars

Appreciated advice and assistance…

Appreciated advice and assistance whilst ordering a specialist product
First class service and as promised next day delivery
Great service !!

15 February 2024
Unprompted review
International Passive Fire Ltd logo

Reply from International Passive Fire Ltd

Thank you Dennis for the kind words, if we can ever help in future please ask. ~ The IPF Team

Rated 5 out of 5 stars

Thermocoat WI Steel ✅

Good clear website enabled me to identify the Thermocoat WI Steel protecting paint I needed and understand how to use it. Ordering process was simple and the product arrived on my doorstep very well packaged and secured, 2 days later. I applied it successfully yesterday to my 3 steel beams and it was much easier than I anticipated. I need to email for a fire protection certificate now, as evidence for building control, then my installation is complete and painless. I am a very happy customer, and would definitely recommend International Passive Fire Ltd.

10 February 2024
International Passive Fire Ltd logo

Reply from International Passive Fire Ltd

Thank you for your feedback James, to gain a fire certificate please email our sales teams on sales@fireproofpaint.co.uk and they will arrange one for you.
Regards
Steven

Rated 5 out of 5 stars

Great advice and customer service plus quick shipping

Amazing customer service from Kai who walked me through what I needed to protect some steels in a new build. Great advice and got it shipped out straight away so the team on site weren’t held up. Even though I only needed 2.5L of paint he spent the time needed to help me and with a no pressure sales approach.

31 January 2024
Unprompted review
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Reply from International Passive Fire Ltd

Good Moring Harry, thank you for your kind words, if you ever need anything else please ask. - The IPF team

Rated 5 out of 5 stars

First class

First class, 5 star company.
The tech support is amazing. Not only did they calculate quantity needed for me they then gave me all the info I needed for building control. I can't recommend this company enough.

19 January 2024
Unprompted review
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Reply from International Passive Fire Ltd

Hi Dave, glad we could assist you, if you ever need anything else please say ~ The IPF team

Rated 5 out of 5 stars

Excellent Tech Info

Contacted this company before purchasing,sending my engineers drawing and calculations and Bethany was so,so very helpful on all that I Required on the technical front, definitely recommend.

18 January 2024
Unprompted review
International Passive Fire Ltd logo

Reply from International Passive Fire Ltd

Hi Anthony, glad we could help. The IPF team

Rated 5 out of 5 stars

Great service and the small packet of…

Great service and the small packet of sweets in the box😁

17 January 2024
International Passive Fire Ltd logo

Reply from International Passive Fire Ltd

Thank you Nelson, hope you enjoy them and we look forward to helping you in future if needed - From the IPF team

Rated 5 out of 5 stars

Excellent.

Very helpful, knowledgeable sales team whose advice saved me a great deal of money. Prompt dispatch of product and relevant paperwork. Highly recommended.

10 January 2024
Unprompted review
International Passive Fire Ltd logo

Reply from International Passive Fire Ltd

Thank you very much for your kind words, we hope we can assist you in future if there is anything else you need- from the IPF team

Rated 5 out of 5 stars

Excellent customer service

5 January 2024
Unprompted review
International Passive Fire Ltd logo

Reply from International Passive Fire Ltd

Thank you Gary, I'm glad we could be of service, from all the team here at IPF

Rated 5 out of 5 stars

Helpful and very patient

Alex was very patient and helpful with explanations of what would be best for the job I was doing. He was willing to amend quotations until I was happy with quantities and function of items.
Bethany was very efficient with ordering, invoices etc.
A very efficient and pleasant firm to work with.

8 January 2024
Unprompted review
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Reply from International Passive Fire Ltd

Thank you very much for the kind words Carol, it was a pleasure chatting to you. wishing you all the best, Alex and all the Team here at IPF

Rated 5 out of 5 stars

Fast and no fuss

Fast next day delivery. Informative site

4 January 2024
Unprompted review
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Reply from International Passive Fire Ltd

Thanks for the review John. It is much appreciated. Best wishes, Bethany - The IPF Team

Rated 5 out of 5 stars

Great customer service

I opted for standard delivery and it was with me the next day. I had to phone up to see what colour it was as it didnt state on the ad but my question was answered.

2 January 2024
Unprompted review
International Passive Fire Ltd logo

Reply from International Passive Fire Ltd

Thanks for your review Deeza. It is much appreciated. Best wishes, Bethany - The IPF Team

Rated 5 out of 5 stars

Excellent service

Excellent, knowledgeable staff make dealing with this company a pleasure

30 November 2023
Unprompted review
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Reply from International Passive Fire Ltd

Good Morning Chis, thank you for your review, we were happy to assist you, regards the IPF team

Rated 5 out of 5 stars

5 star service

5 star service
Super helpful and very friendly
fantastic service
super quick delivery
Would recommend to anyone

20 November 2023
Unprompted review
International Passive Fire Ltd logo

Reply from International Passive Fire Ltd

Thank you for the review. It is much appreciated. Best wishes, Bethany - the IPF Team

Rated 5 out of 5 stars

Great Service

7 November 2023
International Passive Fire Ltd logo

Reply from International Passive Fire Ltd

Hi Stephen, thank you for your review, best wishes - Alex & The IPF team

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