Ordered 45 lengths of 10mm Intumescent strip. Delivered within 2 days. Product appears good quality and easy to cut to length using “stanley blade” snips. Lets hope it is never tested…! Overall a grea... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Good products at good prices. Delivered quickly and as ordered. Also the suggested products, appeared focused and directed me to a second product (Fire sealant) which complemented my intended purcha... See more
Company replied
I ordered the intumescent seals to match those that had already been installed (by others). I had a few issues before finding the Fire Seals Direct web site, it’s was easy to use and the items came th... See more
Company replied
I have bought several different products in the last twelve months And Fire Seals have been helpful, considerate and super efficient posting the goods There range of fire protection goods covers... See more
Company replied
CCE Applique - Surface Mounted Drop Down Seal - 830mm
(32)
Pyroplex Fire & Smoke Seal Intumescent Strip, Brush, 10mm x 4mm x 2.1m, White
(20)
CCE Applique - Surface Mounted Drop Down Seal - 930mm
(19)
Pyroplex Intumescent Pipe Collar - 110mm 2hr
(14)
CCE Applique - Surface Mounted Drop Down Seal - 730mm
(14)
Pyroplex Fire & Smoke Seal Intumescent Strip, Brush, 15mm x 4mm x 2.1m, White
(11)
Little Fingers Slimline Finger Guard Protection Push Side 1.95m - White
(10)
Lorient LAS1010 Batwing Acoustic & Smoke Seal – 10mm x 10mm – White
(9)
Pyroplex Fire & Smoke Seal Intumescent Strip, Single Fin, 15mm x 4mm x 2.1m, White
(8)
Vanquish Flexifire Intumescent Hinge Pads - Self Adhesive 100 x 30 x 1mm
(7)
Company details
- #3 of 6 best companies in Fire protection system supplier
- #16 of 39 best companies in Construction equipment supplier
- #4 of 6 best companies in Fire protection equipment supplier
- #6 of 10 best companies in Fire protection service
About FireSealsDirect
Written by the company
Fire Seals Direct
Written by the company
- Your Trusted Supplier of Fire Door & Fire Stopping Products
- With over 40 years of fire safety experience, we serve fire door installers and firestopping contractors across the UK through our vast portfolio of passive fire protection products from well-known and trusted brands. Choose Fire Seals Direct for a seamless online customer experience, large stock holding and range available the next working day, and technical expertise and advice from our trusted Customer Care team.
Our Shipping Promise
Next Working Day Delivery Before 4pm
Receive your order the next working day if you place your order before 4pm and choose next day delivery at the checkout.
Contact info
Dyffryn Park, 1 Alder Ave, CF82 7TW, Hengoed, United Kingdom
- 02920857959
- customercare@firesealsdirect.co.uk
- firesealsdirect.co.uk
4.7
Excellent
3K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent and cost effective
Excellent and cost effective way to improve fire door safety easily.
3 February 2026
Reply from FireSealsDirect
Good morning Taki,
Thank you so much for taking the time to leave us a 5* review.
This is fantastic feedback, and I am really pleased to hear that you are happy with the service we have provided and that we can help with your Fire Door safety.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely day.
Richard
Great products at a great price and…
Great products at a great price and speedy delivery. First of many orders.
23 January 2026
Reply from FireSealsDirect
Good afternoon David,
Thank you so much for taking the time to leave us a 5* review.
This is fantastic feedback, and I am really pleased to hear that you are happy with the service we have provided from ordering to delivery.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely day.
Richard
Reply from FireSealsDirect
Good afternoon,
Thank you so much for taking the time to leave us a 5* review.
This is great feedback, and I am really pleased to hear that you are happy with the service we provide from product to delivery.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely day.
Richard
Prompt and efficient service
Prompt and efficient service. Products including manufacturers information and installation instructions.
Highly recommend.
20 January 2026
Reply from FireSealsDirect
Good afternoon Simon,
Thank you so much for taking the time to leave us a 5* review.
This is fantastic feedback, and I am really pleased to hear that you are happy with the service we provide from ordering to delivery.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely day.
Richard
Very helpful even when u call for…
Very helpful even when u call for enquires, fast delivery and efficient
27 January 2026
Reply from FireSealsDirect
Good afternoon Alan, hope you had a lovely weekend.
Thank you so much for taking the time to leave us a 5* review.
This is great feedback, and I am really pleased to hear that you are happy with the delivery of your order and the service we provide.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely day.
Richard
Reply from FireSealsDirect
Good afternoon Alan, hope you had a lovely weekend.
Thank you so much for taking the time to leave us a 5* review.
This is great feedback, and I am really pleased to hear that you are happy with the delivery of your order and the service we provide.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely day.
Richard
Reply from FireSealsDirect
Good morning Constantin, hope you had a lovely weekend.
Thank you so much for taking the time to leave us a 5* review.
This is fantastic feedback, and I am really pleased to hear that you are happy with the service we provide.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely day.
Richard
Reply from FireSealsDirect
Good morning Karen,
Thank you so much for taking the time to leave us a 5* review.
This is fantastic feedback, and I am really pleased to hear that you are happy with the service we provide.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely day and weekend.
Richard
Very prompt delivery of full length…
Very prompt delivery of full length door sill, couldn't ask for more
23 January 2026
Reply from FireSealsDirect
Good morning Duncan,
Thank you so much for taking the time to leave us a 5* review.
This is fantastic feedback, and I am really pleased to hear that you are happy with the service we have provided and the delivery of your order.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely day and weekend.
Richard
Reply from FireSealsDirect
Good morning Stephen,
Thank you so much for taking the time to leave us a 5* review.
This is fantastic feedback, and I am really pleased to hear that you are happy with the delivery of your order and the website service.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely day.
Richard
Please contact me for an order
22 January 2026
Reply from FireSealsDirect
Good morning Jonathan,
Thank you so much for taking the time to leave us a 5* review.
I will call you today to discuss.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely day.
Richard
Ordered a new letterbox
Ordered a new letterbox
Superb service with very quick delivery
Together with great communication
28 January 2026
Reply from FireSealsDirect
Good morning Steve,
Thank you so much for taking the time to leave us a 5* review.
This is fantastic feedback, and I am really pleased to hear that you are happy with the delivery of your order and the service we provide.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely day.
Richard
Reply from FireSealsDirect
Good morning Chris,
Thank you so much for taking the time to leave us a 5* review.
This is great feedback, and I am really pleased to hear that you are happy with the delivery of your order and the service we provide.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely day.
Richard
quick delivery and packaged well
27 January 2026
Reply from FireSealsDirect
Good afternoon David.
Thank you so much for taking the time to leave us a 5* review.
This is great feedback, and I am really pleased to hear that you are happy with the delivery of your order and the service we provide.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely evening.
Richard
Product and delivery as expected
21 January 2026
Reply from FireSealsDirect
Good afternoon Pawel.
Thank you so much for taking the time to leave us a 5* review.
This is great feedback, and I am really pleased to hear that you are happy with the product and the delivery of your order.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely day.
Richard
Easy to order what i wanted and arrived…
Easy to order what i wanted and arrived on time. Great service
27 January 2026
Reply from FireSealsDirect
Good afternoon Damian.
Thank you so much for taking the time to leave us a 5* review.
This is great feedback, and I am really pleased to hear that you are happy with the website experience and the delivery of your order.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely day.
Richard
Very Good Quality…
The quality of the product is very good. Unfortunately I am experiencing problems with the installation, with the possibility of needing longer screw fixings.
23 January 2026
Reply from FireSealsDirect
Good afternoon Neville, hope you had a nice weekend.
Thank you so much for taking the time to leave us a review.
Sorry to hear that you are having issues with the installation for the letter plates, if you need any assistance with this please do not hesitate to give us a call or drop us an email with any images.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely day.
Richard
Reply from FireSealsDirect
Good afternoon Tim, hope you had a nice weekend.
Thank you so much for taking the time to leave us a 5* review.
This is great feedback, and I am really pleased to hear that you are happy with the service we provide.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely day.
Richard
Reply from FireSealsDirect
Good morning Mark,
Thank you so much for taking the time to leave us a review.
My apologies, we are aware that there have been some challenges in areas and we are in the process of exploring additional courier partners to assist in this and ensure that orders are delivered within the agreed timeframe.
I can see that last order was placed on a Friday with standard delivery and then delivered on the following Monday.
If there are any issues, please contact us and we will investigate with the courier to ensure any issues are resolved.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely day and weekend.
Richard
Reply from FireSealsDirect
Good morning,
Thank you so much for taking the time to leave us a 5* review.
This is fantastic feedback, and I am really pleased to hear that you are happy with the delivery of your order and the service we provide.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely day and weekend.
Richard
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