Firestormcards logo
Visit website

Firestormcards Reviews 

1,196
•
TrustScore 4.5 out of 5

4.7

Game Shop
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 138 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery and secure packaging, noting that board games and other collectible items often arrive safely within twenty-four hours of ordering. Buyers also deeply appreciate the competitive pricing, rare product availability, and helpful communication provided consistently throughout the entire purchasing process. However, some people mentioned recurring issues with stock availability, occasional delivery service confusion, or unexpected price increases on highly sought-after items. A few consumers also reported receiving damaged products, experiencing delayed pending orders, or facing frustrating logistics complications with external carriers.

What people talk about most

Delivery service

Clients share positive opinions on delivery service, frequently highlighting incredibly fast shipping times... See more

Product

Reviewers highlight positive aspects of product satisfaction, frequently noting that games arrive quickly,... See more

Price

Customers consistently note positive experiences with price, highlighting that the costs are competitive and... See more

Service

Customers had positive experiences with service, expressing widespread satisfaction regarding the... See more

Order

Users describe positive interactions with order, highlighting fast delivery times, excellent condition upon... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fantastic service from a top class company. Goods arrived quickly and were perfect. I had a query re how my bank labelled the transaction and Jimmy replied almost immediately to my email, despite it b... See more

Rated 5 out of 5 stars

Not gonna lie, Firestorm Cards' website is offputting, it looks like it was made in the early 2000s. But i got a copy of Speakeasy off them when no-one had it in stock. Anyone that knows anything... See more

Rated 5 out of 5 stars

Very fast processing and shipping. My board game order was packaged really well, and arrived in perfect condition. Even though I had chosen free postage, it arrived within 24 hours. I will definitely... See more

Rated 5 out of 5 stars

Ordered online for collection, was kept informed of order progress throughout and collected the same day. Have been very pleased with the goods. Pricing was competitive, will definitely be perchas... See more

Company details

  1. Game Shop

Information provided by various external sources

Basingstoke's Table Top Gaming Centre. Large selection of Board Games, Trading Card Games ( Magic, Weiss Schwarz, Yu Gi Oh) And Warcraft Merch.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 18% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(1,196)

133 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 2 out of 5 stars

Poor customer service

Despite a quick turn around in delivery, the item arrived damaged and having spent over a week attempting to contact the company there has been no response. This is a contradiction to their claim they will respond in 1 day.

7 October 2025
Rated 5 out of 5 stars

Small

Small, basic order, but yeah, everything functioned as it should. It arrived, and undamaged. Everything else is just gravy isn't it? I'll probably buy more in the future.

2 October 2025
Rated 5 out of 5 stars

Hassle free

Hassle free, pain free, easy ordering.
Game arrived and couldn't have been happier. Thanks to Jimmy for updating me on the order.

Paul

1 October 2025
Rated 5 out of 5 stars

The service was satisfactory

The service was satisfactory and the people at the store kept me updated on the status of my delivery! I got my order quick even with the overseas travel.

15 September 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look