First 4 Lettings Reviews 

114
TrustScore 2.5 out of 5

2.7

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Rated 1 out of 5 stars

I’m very disappointed with this agency’s service. We travelled from another city for a viewing, only to find that the tenants hadn’t been informed and were not home. Later, when we asked to visit the... See more

Rated 1 out of 5 stars

Very bad experience. My daughter and two friends rented a property. It was in a shameful condition. It was too late to change by the time I saw it. General disrepair, mould on the walls, dirty through... See more

Rated 5 out of 5 stars

Regarding Jack miller, I'd want to leave this review. Throughout our tenancy with First 4 Lettings, he has been a fantastic help for us. He always listens attentively to our worries, acts promptl... See more

Rated 5 out of 5 stars

The whole team at first 4 lettings have been great whilst trying to find student properties. Jack Miller was perfect at helping find properties that suited are budget. He was always easy to ta... See more

Company details

  1. Estate Agents

Written by the company

First 4 Lettings is an independent, award-winning lettings agency based in Leicester’s sought-after Clarendon Park area. For over 20 years, we have been providing residential lettings and property management services across Leicester, helping landlords and tenants with professional, tailored solutions.


Contact info

2.7

Poor

TrustScore 2.5 out of 5

114 reviews

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2.7

All reviews

(114)

5 reviews in the last 12 months

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Rated 5 out of 5 stars

New Renter

First for Lettings stayed in touch after my viewing, making it easy for me to talk about what I wanted and any worries I had. And thoughtful moving in box/hamper was provided.

22 April 2024
Unprompted review
First 4 Lettings logo

Reply from First 4 Lettings

Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us, and we're glad that our team was able to stay in touch and address any questions or concerns you had. It's important to us that you feel supported throughout the entire process. We're delighted you enjoyed the thoughtful moving-in box! Thank you for choosing us for your letting needs, and please don't hesitate to reach out if you need any further assistance!

Kind Regards
First 4 Lettings

Rated 5 out of 5 stars

We had a fantastic experience with our…

We had a fantastic experience with our property agent Yash parmar.We found him knowledgeable, professional, and dedicated to helping us find the perfect home. He was always available to answer any questions we had throughout the process.

4 April 2024
Unprompted review
First 4 Lettings logo

Reply from First 4 Lettings

Dear Ketan,

Thank you so much for taking the time to share your experience with us! We are delighted to hear that Yash Parmar provided you with exceptional service during your home search journey. It's fantastic to know that Yash's knowledge, professionalism, and dedication shone through, making your experience enjoyable and stress-free.

At First 4 Lettings, we strive to provide our clients with top-notch service, and it's reviews like yours that let us know we're on the right track.

If you have any further questions or need assistance in the future, please don't hesitate to reach out.

Kind Regards
First 4 Lettings

Rated 5 out of 5 stars

I had an issue with a overgrown tree…

I had an issue with a overgrown tree xoming from the neighbours house and I left it with declan to sort out and he did a great job.

10 February 2024
Unprompted review
First 4 Lettings logo

Reply from First 4 Lettings

Hi Parmjit,

Thank you for sharing your experience! We're glad to hear that the overgrown tree issue has been resolved efficiently. If you have any more concerns or need further assistance, feel free to contact us.

Kind Regards
First 4 Lettings

Rated 1 out of 5 stars

First4lettings rental agency is not…

First4lettings rental agency is not recommended due to issues with repairs, lack of honesty. They display unethical behavior, such as using eviction for renovations and prioritizing profits over tenant well-being. The agency appears nice but fails in addressing problems like mold, chipping paint, peeling plaster, and rude responses to requests for repairs. Additionally, the lack of signature in emails adds to the opacity of communication, making it difficult to identify who is responding.

20 January 2024
Unprompted review
Rated 4 out of 5 stars

The whole of my letting experience was…

The whole of my letting experience was very well explained & communicated from beginning to the end. Every step I needed to complete was dealt with very efficiently. The whole process was quite stress free & the team were very helpful & friendly.

4 December 2023
Unprompted review
Rated 5 out of 5 stars

Amazing Staffs

Thanks to Zoe & Jake for the amazing service rendered, Very smooth & professional. Looking forward to a wonderful period with First 4 Lettings.

20 November 2023
Unprompted review
Rated 5 out of 5 stars

Fantastic staff

Fantastic staff, specifically Zoe and Dominika. Extremely helpful and swift with all queries and repairs.

7 November 2023
Unprompted review
Rated 5 out of 5 stars

incredible service

I've recently reported an issue with Squirrels and First 4 Letting jumped with lightening speed to send someone over the next day. I couldn't recommend them more highly, super responsive and friendly as well as being so on the ball with sorting out any issues!

11 September 2023
Unprompted review
Rated 5 out of 5 stars

Great communication

Great communication, knowledgeable and always prompt at supporting both Tennant and landlords. Sharon in particular demonstrates care and consideration.

21 July 2023
Unprompted review
Rated 5 out of 5 stars

Excellent 👌

Speedy responses, super helpful, flat viewing was very professional and polite.

Jake and Lewis have both been very helpful

7 July 2023
Unprompted review
Rated 4 out of 5 stars

Excellent customer service from property manager

Generally my dealings with First4Lettings have been positive. I have to say that a particular member of staff, Zoe, has been especially helpful in my queries. She always replies quickly and her response is thorough and helpful. I knew that if I had a problem my first point of contact was her since I knew she would help resolve it with speed and efficiency, so a massive thank you to her.

28 June 2023
Unprompted review
Rated 4 out of 5 stars

Recomending First4lettings

I have been with First4lettings for s number of years. They provide good professional service with any queries and maintainance issues.
Sharon is always very helpful.
They also keep me updated with newsletters
I would recomend them.

23 June 2023
Unprompted review
Rated 5 out of 5 stars

Professional

This is a professionally run company, that have assisted me with selective licensing in Leicester, including arranging all the various safety checks, compliance and certificates. Thankyou to Sharon and all the staff.

21 June 2023
Unprompted review
Rated 5 out of 5 stars

Always a pleasure!

Always a pleasure to deal with the team at First 4 Lettings, especially Zoe and Jack, who are always on hand to help! Most definitely a recommended agent in Leicester.

16 March 2023
Unprompted review
Rated 5 out of 5 stars

An unexpectedly good experience!

My experience with First 4 Letting so far, after more than a year of tenancy, has been simply fabulous.

The management of the agency proved to be wise, open to discuss reasonable requests, flexible (I had the opportunity to discuss the terms of my tenancy agreement) and keen to find solutions to some minor problems I experienced during my tenancy (they even provided a balanced mediation with the landlord). The staff are professional, experienced, courteous and available to meet customer needs.

In addition, First 4 Lettings works with a network of talented tradespeople and skilled technicians who have always turned up promptly whenever a small fix has been needed. The service they provide is timely: I've never had to wait more than 24 hours - and often less than 12 - for a plumber or electrician to come to my door. I have also never been asked for or charged an extra penny for this type of service.

Finally, their customer service (and infrastructure) is highly technological and efficient. However, I have always been able to speak directly to a human being - not a bot! - whenever I needed to.

15 March 2023
Unprompted review
Rated 5 out of 5 stars

First 4 letting higly recomended!

First 4 letting has been managing my property for years and I highly recomend them as an expert on their field. They are very professional and respond to any queries I have. Zoe has been really helpful and always responds quickly to any issues and doubts and thanks to that the realtionship with the tenants is really good. I would definitely recommend others to use them

16 February 2023
Unprompted review

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