St Andrew's First Aid Reviews 5,891

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 1,184 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their engaging and knowledgeable approach, making learning enjoyable and easy to understand. Many people highlight the excellent service and user experience, noting the clear instructions and well-paced courses. Consumers frequently mention feeling confident and well-prepared after completing their training, appreciating the practical and informative sessions. However, some customers also noted that a trainer was perceived as patronizing and overly personal in their comments.

What people talk about most

Staff

People report positive experiences with staff. Customers consistently praise the instructors for being... See more

User experience

Customers consistently note positive experiences with user experience. Many reviewers praised the engaging... See more

Service

Consumers find service to be positive. Many reviewers praise the informative and engaging training sessions,... See more

Instructions

Reviewers highlight positive aspects of instructions. Customers consistently praise instructors for being... See more

Quality

Customers had positive experiences with quality. Reviewers consistently praise the high standard of the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easily accessible venue with plenty of parking spaces. Our trainer, Nikki Neesam has a relaxed and fun way of instructing. The 3 day course was light hearted but extremely informative.

Company replied

Rated 5 out of 5 stars

A very in depth and informative training day with Kenny.He covered all aspects of first aid thoroughly but made everything easy to follow and understand.Practical session doing CPR on the dummies and... See more

Company replied

Rated 5 out of 5 stars

KENNY IS A GREAT COMMUNICATOR AND MAKES EVERYONE FEEL AT EASE AND HE IS AT EASE WITH A SILENT AUDIENCE. HE IS KNOWLEDGABLE, EASY TO LISTEN TO YOU AND BUILDS RAPPORT WITH HIS CLASS. I WOULDNT HESITATE... See more

Company replied

Rated 5 out of 5 stars

The session really hit the spot — solid delivery, loads of useful info, and a trainer who kept everyone engaged with a good bit of humour. That combination makes first aid training so much easier to... See more

Company replied


Company details

  1. First aid station
  2. Educational institution
  3. Emergency Training
  4. Training Centre

Written by the company

St Andrew’s First Aid Training and Supplies Ltd is a social enterprise based in Scotland, with all profits being donated to St Andrew's First Aid. We want everyone to learn first aid so that no-one should suffer or die because they needed first aid and didn't get it.


Contact info

5.0

Excellent

TrustScore 5 out of 5

6K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

The Emergency First Aid course was brilliant!

The Emergency First Aid course was excellent, delivered very professionally by Colin. He covered all the course key points clearly and effectively, answering all the participant questions well - highly recommend attending - I learnt so much! Many thanks 🙏

11 April 2026
Unprompted review
St Andrew's First Aid logo

Reply from St Andrew's First Aid

Thanks for your fantastic feedback, David!
We’re delighted to hear you found the Emergency First Aid course so valuable and professionally delivered. It’s great to know Colin covered everything clearly and took the time to answer all questions—he’ll be really pleased to hear your kind words.
We truly appreciate your recommendation and are so glad you learned so much. Thanks again for taking the time to share your experience!

Rated 5 out of 5 stars

Excellent course

Excellent course. Covered lots of topics in a clear and practical way, and the trainer was very engaging , flexed the content to the group and answered all questions very well.

11 April 2026
Unprompted review
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Reply from St Andrew's First Aid

Thanks for your lovely feedback, Marion!
We’re delighted to hear you found the course clear, practical, and engaging. It’s great to know the trainer was able to adapt the content to suit the group and answer all your questions effectively.
We really appreciate you taking the time to share your experience and hope to see you again in the future!

Rated 5 out of 5 stars

Absolutely great experience across all…

Absolutely great experience across all x3 days, everyone was put at ease by the instructor which is impressive when it's a group of strangers coming together in one room for the first time.

8 April 2026
Unprompted review
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Reply from St Andrew's First Aid

Thanks for your fantastic feedback, Murdo!

We’re really pleased to hear you had such a great experience across all three days. It’s especially nice to know the instructor helped put everyone at ease—that’s so important when bringing a group together for the first time.

We truly appreciate you taking the time to share your experience and hope to welcome you back again in the future!

Rated 5 out of 5 stars

Martyn was great

Martyn was great, very informative course. Highly recommended.

10 April 2026
Unprompted review
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Reply from St Andrew's First Aid

Thanks for your great feedback, Gordon!
We’re delighted to hear you found Martyn’s course informative and worthy of recommendation. We’ll be sure to pass on your kind words—he’ll really appreciate it.
Thanks again for taking the time to share your experience!

Rated 5 out of 5 stars

Martyn was very informative

Martyn was very informative

10 April 2026
Unprompted review
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Reply from St Andrew's First Aid

Thanks for your feedback, Michael!
We’re glad to hear you found Martyn very informative. We’ll be sure to pass on your kind comments—he’ll really appreciate it.
Thanks again for taking the time to share your experience!

Rated 5 out of 5 stars

Straight and to the point information…

Straight and to the point information and time for questions.

9 April 2026
Unprompted review
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Reply from St Andrew's First Aid

Thank you for your feedback!

We’re pleased to hear you found the training clear, concise, and that there was time to ask questions. Creating space for discussion is really important to us, so it’s great to know that worked well for you.

We appreciate you taking the time to share your experience and hope to see you again soon!

Rated 5 out of 5 stars

Very Insightful and engaging training…

Very Insightful and engaging training session.

8 April 2026
Unprompted review
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Reply from St Andrew's First Aid

Thank you for your feedback!

We’re really glad you found the training session insightful and engaging. It’s great to know the course made a positive impression.

We appreciate you taking the time to share your thoughts and hope to see you again in the future!

Rated 5 out of 5 stars

Quality training

The training was delivered to a high standard, with clear and effective instruction. The instructor demonstrated strong subject‑matter expertise and was approachable throughout, fostering an engaging learning environment. Rather than relying heavily on slides, the sessions focused on discussion and practical explanation, which helped maintain engagement with the material.

9 April 2026
Unprompted review
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Reply from St Andrew's First Aid

Thanks for your great feedback, Dave!

We’re really pleased to hear you found the training clear, engaging, and delivered to a high standard. It’s fantastic that the balance of discussion and practical explanation helped keep the sessions interesting and effective.

We’ll be sure to pass your kind comments on to the instructor—they’ll be delighted to hear this. Thanks again for taking the time to share your experience!

Rated 5 out of 5 stars

3 say first aid course - dundee

Lauren, our course tutor, was excellent. The course was engaging, clearly delivered, and taught in a simple, practical way that really helps the information stick. I’ve completed several first aid courses over the years, and this was by far the best one I’ve attended.

7 April 2026
Unprompted review
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Reply from St Andrew's First Aid

Thanks so much for your wonderful feedback, Melanie!

We’re delighted to hear that you found the course engaging and practical, and that it stood out as the best you’ve attended—that really means a lot to us. Lauren will be especially pleased to know her teaching made such a positive impact.

We really appreciate you taking the time to share your experience, and we hope to see you again in the future!

Rated 5 out of 5 stars

Alan delivered a clear and engaging…

Alan delivered a clear and engaging refresher session which reinforced key first aid skills. The practical exercise was useful in refreshing confidence. Overall, a worthwhile session.

9 April 2026
Unprompted review
St Andrew's First Aid logo

Reply from St Andrew's First Aid

Hi Emily,

Thank you for your great feedback! We’re really pleased to hear that Alan delivered a clear and engaging refresher session and that the practical exercises helped reinforce your confidence in key first aid skills.

It’s great to know you found the session worthwhile. We really appreciate you taking the time to leave a review and hope to see you again in the future.

Rated 5 out of 5 stars

Enjoyable training with plenty of interaction.

witty trainer, enjoyable learning, not a borefest powerpoint session.
plenty of interaction, whiteboards, interacting with others, made you think.
I'm confident i could use a fire extinguisher now if required.
I now have the knowledge to review my company's processes and add value to my company.

9 April 2026
Unprompted review
St Andrew's First Aid logo

Reply from St Andrew's First Aid

Hi there,

Thank you for your fantastic feedback! We’re really pleased to hear that you found the training enjoyable, interactive, and far from a “borefest” PowerPoint session.

It’s great to know the mix of discussion, activities, and engagement helped build your confidence—especially in using a fire extinguisher if ever needed—and that you now feel able to review and add value to your company’s processes.

We really appreciate you taking the time to leave a review and hope to see you again in the future.

Rated 5 out of 5 stars

I loved it

I loved it - i genuinely think i could safe a life now! Was so impressed with the training!

8 April 2026
Unprompted review
St Andrew's First Aid logo

Reply from St Andrew's First Aid

Hi Joni,

Thank you so much for your wonderful feedback! We’re delighted to hear that you enjoyed the training and feel confident that you could now help save a life.

That’s exactly what we aim for—instilling confidence and giving people the skills to act when it matters most. We really appreciate you taking the time to leave a review and hope to see you again in the future.

Rated 5 out of 5 stars

Very good course

8 April 2026
Unprompted review
St Andrew's First Aid logo

Reply from St Andrew's First Aid

Hi David,

Thank you very much for your feedback and the 5-star rating! We’re delighted to hear you found the course very good.

We really appreciate you taking the time to leave a review and hope to see you again in the future.

Rated 5 out of 5 stars

Really good course

Really good course. The instructor we got (Alan Paton) was very knowledable as he had loads of real life experience from his career in army and paramedic etc.

1 April 2026
Unprompted review
St Andrew's First Aid logo

Reply from St Andrew's First Aid

Hello Shannan, Thank you for your lovely review of the course you took with Alan recently. We are so happy to hear that you found it valuable and informative. All our trainers draw upon their life experiences when training to help put first aid into a "real-life" perspective.

Rated 5 out of 5 stars

St Andrews first aid day course

Had a great day training on St Andrews first aid course. The trainer was fantastic. The course contained great information and enjoyed the practical assessments and tests. Great content and thoroughly enjoyed the day

1 April 2026
Unprompted review
St Andrew's First Aid logo

Reply from St Andrew's First Aid

Hello Pauline, Thank you for your review. we are always happy to hear that our customers have an enjoyable time with us when they choose St Andrew's First Aid for their training.

Rated 5 out of 5 stars

Douglas was an excellent trainer 😃…

Douglas was an excellent trainer 😃 great informative course taught in a simple understandable way which will allow people to move forward and implement!

1 April 2026
Unprompted review
St Andrew's First Aid logo

Reply from St Andrew's First Aid

Thank you, Rosie, for your feedback! Douglas thought you were all brilliant and really enjoyed spending the day with you. We’re glad to hear you found the course informative and easy to understand, giving you confidence to move forward and implement what you learned.

We really appreciate you taking the time to share your experience and look forward to welcoming you back for future training!

Rated 5 out of 5 stars

Douglas made it fun and was very…

Douglas made it fun and was very informative and made it easy to learn.
Thank you for a great day 😊

1 April 2026
Unprompted review
St Andrew's First Aid logo

Reply from St Andrew's First Aid

Thank you, Lynne, for your feedback! We’re glad to hear that Douglas made the course fun, informative, and easy to follow.

We really appreciate you taking the time to share your experience and look forward to welcoming you back for future training!

Rated 5 out of 5 stars

Really enjoyable course

1 April 2026
Unprompted review
St Andrew's First Aid logo

Reply from St Andrew's First Aid

Thank you for your feedback! We’re glad to hear you enjoyed the course.

We appreciate you taking the time to share your experience and look forward to welcoming you back for future training!

Rated 5 out of 5 stars

Douglas was excellent

Douglas was excellent. Very well taught and explained through out the course

1 April 2026
Unprompted review
St Andrew's First Aid logo

Reply from St Andrew's First Aid

Thank you, Andrew, for your feedback! We’re pleased to hear that Douglas delivered the course so clearly and effectively.

We really appreciate you taking the time to share your experience and look forward to welcoming you back for future training!

Rated 5 out of 5 stars

First aid course

Great day. Course delivered excellently!

1 April 2026
Unprompted review
St Andrew's First Aid logo

Reply from St Andrew's First Aid

Thank you, Michael, for your feedback! We’re pleased to hear you had a great day and that the course was delivered to a high standard.

We appreciate you taking the time to share your experience and look forward to welcoming you back for future training!

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