St Andrew's First Aid Reviews 5,891

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 1,184 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their engaging and knowledgeable approach, making learning enjoyable and easy to understand. Many people highlight the excellent service and user experience, noting the clear instructions and well-paced courses. Consumers frequently mention feeling confident and well-prepared after completing their training, appreciating the practical and informative sessions. However, some customers also noted that a trainer was perceived as patronizing and overly personal in their comments.

What people talk about most

Staff

People report positive experiences with staff. Customers consistently praise the instructors for being... See more

User experience

Customers consistently note positive experiences with user experience. Many reviewers praised the engaging... See more

Service

Consumers find service to be positive. Many reviewers praise the informative and engaging training sessions,... See more

Instructions

Reviewers highlight positive aspects of instructions. Customers consistently praise instructors for being... See more

Quality

Customers had positive experiences with quality. Reviewers consistently praise the high standard of the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easily accessible venue with plenty of parking spaces. Our trainer, Nikki Neesam has a relaxed and fun way of instructing. The 3 day course was light hearted but extremely informative.

Company replied

Rated 5 out of 5 stars

A very in depth and informative training day with Kenny.He covered all aspects of first aid thoroughly but made everything easy to follow and understand.Practical session doing CPR on the dummies and... See more

Company replied

Rated 5 out of 5 stars

KENNY IS A GREAT COMMUNICATOR AND MAKES EVERYONE FEEL AT EASE AND HE IS AT EASE WITH A SILENT AUDIENCE. HE IS KNOWLEDGABLE, EASY TO LISTEN TO YOU AND BUILDS RAPPORT WITH HIS CLASS. I WOULDNT HESITATE... See more

Company replied

Rated 5 out of 5 stars

The session really hit the spot — solid delivery, loads of useful info, and a trainer who kept everyone engaged with a good bit of humour. That combination makes first aid training so much easier to... See more

Company replied


Company details

  1. First aid station
  2. Educational institution
  3. Emergency Training
  4. Training Centre

Written by the company

St Andrew’s First Aid Training and Supplies Ltd is a social enterprise based in Scotland, with all profits being donated to St Andrew's First Aid. We want everyone to learn first aid so that no-one should suffer or die because they needed first aid and didn't get it.


Contact info

5.0

Excellent

TrustScore 5 out of 5

6K reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Great Course

the instructor was a great guy made as usual boring course FUN

13 April 2026
Unprompted review
St Andrew's First Aid logo

Reply from St Andrew's First Aid

Thank you for your feedback, John! We’re really glad you enjoyed the course and that the instructor was able to make the learning experience fun and engaging. We’ll be sure to pass on your kind comments.

If you require any further advice or training, please don’t hesitate to get in touch. Thanks again for training with us!

Rated 5 out of 5 stars

St Andrews First Aid Course. Colin

Colin was great at taking the course. He really made it so interesting. The course was brilliant. And the group of people were fantastic. The building was a great lay out and easy parking. Very informative 👏

13 April 2026
Unprompted review
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Reply from St Andrew's First Aid

Thank you for your lovely feedback, Annielese! We’re really pleased you enjoyed your First Aid at Work course at our new Glasgow venue and found the training informative and engaging. Colin will be delighted to hear your kind words. It’s great to know you also found the building and facilities easy to access, and that you had such a positive group experience.

If you require any further advice or training, please don’t hesitate to get in touch. Thanks again for training with us 👏

Rated 5 out of 5 stars

I attended the St Andrews First Aid…

I attended the St Andrews First Aid refresher course on 13th & 14th April. Douglas was brilliant. He presented the course really well and was very informative. It was fun to attend and I learned some new Acronyms !!

14 April 2026
Unprompted review
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Reply from St Andrew's First Aid

Thank you for your feedback, Neil! We’re really glad you enjoyed the refresher course and found it informative and engaging. Douglas will be delighted to hear your kind words. It’s always great to see you back renewing your qualifications, and we look forward to welcoming you again in the future!

Rated 5 out of 5 stars

Great training

Great training. Very informative.

15 April 2026
Unprompted review
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Reply from St Andrew's First Aid

Thank you for your feedback, Jo! We’re really glad you found the training informative and worthwhile. If you need any further advice or training, please don’t hesitate to get in touch at firstaid.org.uk. Thanks again for training with us!

Rated 5 out of 5 stars

Really interesting course

Really interesting course, prompting valuable and in-depth discussions.

5 August 2025
Unprompted review
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Reply from St Andrew's First Aid

Thanks so much for your great feedback! 😊
We’re really pleased to hear you found the course interesting and that it led to valuable, in-depth discussions — that’s exactly what we aim for.
We really appreciate you taking the time to leave a review and hope to see you again soon!

Rated 5 out of 5 stars

Interesting and helpful training

Kenny is very knowledgeable and brought important things to our attention

21 January 2026
Unprompted review
St Andrew's First Aid logo

Reply from St Andrew's First Aid

Thanks so much for your kind feedback! 😊
We’re really pleased to hear you found the training interesting and helpful, and that Kenny’s knowledge made a real difference in highlighting key points. We’ll be sure to pass your lovely comments on to him.
We really appreciate you taking the time to leave a review and hope to see you again soon!

Rated 5 out of 5 stars

Very Informative

very informative, friendly trainer, feel confident

21 January 2026
Unprompted review
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Reply from St Andrew's First Aid

Thanks so much for your kind feedback! 😊
We’re really pleased to hear you found the training very informative and enjoyed the friendly approach of the trainer. It’s great to know you’re feeling confident as a result.
We really appreciate you taking the time to leave a review and hope to see you again soon!

Rated 5 out of 5 stars

Kenny made this course incredibly enjoyable!

Kenny made this course incredibly enjoyable and interactive! Really enjoyed it and would highly recommend this course!

24 September 2025
Unprompted review
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Reply from St Andrew's First Aid

Thanks so much for your wonderful feedback! 😊

We’re really pleased to hear you enjoyed the course and found it both enjoyable and interactive. Kenny will be delighted to know he made such a positive impact on your experience.

We really appreciate your recommendation and you taking the time to leave a review — hope to see you again soon!

Rated 5 out of 5 stars

First Aid Training

Had my First Aid Training today! Absolutely fantastic and what a wonderful trainer Kenny was!!

23 August 2025
Unprompted review
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Reply from St Andrew's First Aid

Thanks so much for your lovely feedback! 😊

We’re really glad to hear you had a fantastic First Aid training session and that Kenny made such a great impression as a trainer — we’ll be sure to pass that on to him.

We really appreciate you taking the time to leave a review and hope to see you again soon!

Rated 5 out of 5 stars

First Aid Training

Great course, very informative and interactive! 10/10

24 September 2025
Unprompted review
St Andrew's First Aid logo

Reply from St Andrew's First Aid

Thanks so much for your kind feedback! 😊
We’re really pleased to hear you enjoyed the First Aid training and found it informative and interactive — and a 10/10 is fantastic to see!
We really appreciate you taking the time to leave a review and hope to see you again soon!

Rated 5 out of 5 stars

great practical tips and Q&A

30 March 2026
Unprompted review
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Reply from St Andrew's First Aid

Thanks so much for your feedback! 😊

We’re really glad to hear you found the practical tips and Q&A useful.

We really appreciate you taking the time to leave a review and hope to see you again soon!

Rated 5 out of 5 stars

Great first aid course,Kenny was super…

Great first aid course,Kenny was super helpful!

14 April 2026
Unprompted review
St Andrew's First Aid logo

Reply from St Andrew's First Aid

Thanks so much for your kind feedback! 😊
We’re really pleased to hear you enjoyed the first aid course and that Kenny was super helpful — we’ll make sure he sees your lovely comment.
We really appreciate you taking the time to leave a review and hope to see you again soon!

Rated 5 out of 5 stars

perfect training

14 April 2026
Unprompted review
St Andrew's First Aid logo

Reply from St Andrew's First Aid

Thanks so much for your feedback! 😊

We’re really pleased to hear you found the training perfect — that’s great to know.

We really appreciate you taking the time to leave a review and hope to see you again soon!

Rated 5 out of 5 stars

I highly recommend this company and…

I highly recommend this company and their courses

14 April 2026
Unprompted review
St Andrew's First Aid logo

Reply from St Andrew's First Aid

Thanks so much for your recommendation! 😊

We really appreciate your kind words and are so pleased to hear you’ve had a positive experience with our company and courses. Your support means a lot.

Thanks again for taking the time to leave a review — we hope to see you again soon!

Rated 5 out of 5 stars

Emergency First Aid at Work course

Very engaging. Great instructor with great knowledge, experience & first hand stories. Taught well & found it very easy to understand. Highly recommend.

13 April 2026
Unprompted review
St Andrew's First Aid logo

Reply from St Andrew's First Aid

Thank you for your fantastic review, Jonathan!
We’re really pleased to hear you found the Emergency First Aid at Work course engaging and easy to understand. It’s great to know the trainer’s knowledge, experience, and real-life examples made a positive impact.
We always try our very best to make our training clear, practical, and engaging, so it’s really rewarding to hear this reflected in your feedback.
We really appreciate your recommendation and hope to welcome you back again in the future!

Rated 5 out of 5 stars

Kenny was a great trainer

Kenny was a great trainer, he has visited the venue for various courses and is always very enthusiastic and informative

13 April 2026
Unprompted review
St Andrew's First Aid logo

Reply from St Andrew's First Aid

Thanks so much for your lovely feedback, Jenn!

We’re really pleased to hear Kenny’s enthusiasm and knowledge continue to make such a positive impact across the different courses. We’ll make sure he sees your kind words—he’ll be delighted to hear them!

Really appreciate you taking the time to share this, and we look forward to seeing you again soon.

Rated 5 out of 5 stars

First Aid at Work Refresher

Very well run course.
Dougie was first class in his explanations.
I definitely feel more confident to administer first aid now.

10 April 2026
Unprompted review
St Andrew's First Aid logo

Reply from St Andrew's First Aid

Thanks for your great feedback, Stuart!

We’re really pleased to hear you found the First Aid at Work Refresher well run and that Dougie’s explanations helped everything come together so clearly. It’s brilliant to know you’re feeling more confident in your first aid skills—that’s exactly what we aim for.

We really appreciate you taking the time to share your experience, and we’ll make sure Dougie hears your kind words!

Rated 5 out of 5 stars

Get it booked.

Everything very well explained with videos to be able to fully understand what is happening when undertaking the various techniques, alongside practical training. Cannot recommend highly enough.

11 April 2026
Unprompted review
St Andrew's First Aid logo

Reply from St Andrew's First Aid

Thanks so much for your great feedback, Ian!

We’re really pleased to hear you found everything clearly explained and that the mix of videos and hands-on practice helped bring the techniques to life. It’s great to know you felt confident enough to recommend the course so highly—that really means a lot.

We appreciate you taking the time to share your experience and hope to see you again in the future!

Rated 5 out of 5 stars

fantastic session.

I thoroughly enjoyed and got a lot out of the training. The classroom and break out areas were extremely comfortable and we were welcomed by the on site team. Colin, our trainer on the day was brilliant, he really engaged with the trainees and delivered a wonderful session.

11 April 2026
Unprompted review
St Andrew's First Aid logo

Reply from St Andrew's First Aid

Thanks so much for your lovely feedback, Robert!
It’s great to hear you really enjoyed the session and got so much out of it. We’re especially pleased your first experience at our new City Park, Glasgow venue was a positive one—and that you felt comfortable and well looked after by the on-site team.
We’ll also make sure Colin sees your comments—he’ll be absolutely chuffed to hear you found the session engaging and well delivered.
Really appreciate you taking the time to share this, and we hope to see you again soon!

Rated 5 out of 5 stars

Invaluable and Potentially Life-saving

Didn’t quite know what to expect but Colin, who was training our group, put everyone at ease and the four hours intensive, high level course, conducted with humour and understanding, was excellent. I feel informed and much more capable to deal with potential issues within the tours I guide or audiences I address in my work and volunteering activities.

11 April 2026
Unprompted review
St Andrew's First Aid logo

Reply from St Andrew's First Aid

Thanks for your fantastic feedback, James!

We’re really pleased to hear the course exceeded your expectations and that Colin helped put everyone at ease while delivering such an engaging and informative session. It’s great to know you now feel more confident and prepared to handle situations in your work and volunteering—that’s exactly what we aim for.

We truly appreciate you taking the time to share your experience, and we hope to see you again in the future!

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