Easily accessible venue with plenty of parking spaces. Our trainer, Nikki Neesam has a relaxed and fun way of instructing. The 3 day course was light hearted but extremely informative.
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Review summary
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A very in depth and informative training day with Kenny.He covered all aspects of first aid thoroughly but made everything easy to follow and understand.Practical session doing CPR on the dummies and... See more
Company replied
KENNY IS A GREAT COMMUNICATOR AND MAKES EVERYONE FEEL AT EASE AND HE IS AT EASE WITH A SILENT AUDIENCE. HE IS KNOWLEDGABLE, EASY TO LISTEN TO YOU AND BUILDS RAPPORT WITH HIS CLASS. I WOULDNT HESITATE... See more
Company replied
The session really hit the spot — solid delivery, loads of useful info, and a trainer who kept everyone engaged with a good bit of humour. That combination makes first aid training so much easier to... See more
Company replied
Company details
Written by the company
St Andrew’s First Aid Training and Supplies Ltd is a social enterprise based in Scotland, with all profits being donated to St Andrew's First Aid. We want everyone to learn first aid so that no-one should suffer or die because they needed first aid and didn't get it.
Contact info
48 Milton Street, G4 0HR, Glasgow, United Kingdom
- 0141 332 4031
- info@firstaid.org.uk
- firstaid.org.uk
5.0
Excellent
6K reviews
Replied to 100% of negative reviews
Typically replies within 1 week
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We all found the training to be extremely informative and inclusive!
We all found the training to be extremely useful for our organisation, in particular, the legislation and HSE requirements. It was paced very well and the group interaction was very engaging. We have taken many important points from this and we are now able to confidently assess and implement a plan of action that will be specific to our needs within our organisation. Kenny was a brilliant trainer, made things very clear and encouraged us all to contribute on the day. We were particularly impressed with the inclusiveness of his approach that truly reflects on our organisation and the values that we hold. We will definitely have him back! Thank you St Andrews for a great course.
21 April 2026
Unprompted review
Reply from St Andrew's First Aid
Thank you, Karen, for such a thoughtful and generous review. We’re really pleased to hear that the Emergency First Aid at Work training was informative, well-paced, and valuable for your organisation, particularly in relation to legislation and HSE requirements.
It’s great to know the group found the session engaging and inclusive, and that you were able to take away practical points to support your work at Cove Park. Kenny will be especially pleased to hear your kind feedback about his clear delivery and inclusive approach, which clearly resonated with your team and reflects the collaborative values you champion.
We really appreciate you choosing us to deliver your training, and we’d be delighted to work with you again in the future.
Excellent one day first aid course
Excellent one day first aid course. Well paced and on point.
27 April 2026
Unprompted review
Reply from St Andrew's First Aid
Thank you for your feedback.
We’re really pleased to hear you found the one-day first aid course excellent, well paced, and focused. It’s great to know the session met your expectations and provided a positive learning experience.
We really appreciate you taking the time to share your comments, and we’ll ensure your feedback is passed on to the trainer.
Excellent course
Course was informative and very well presented by Douglas
27 April 2026
Unprompted review
Reply from St Andrew's First Aid
Hi Allister,
Thank you for your feedback.
We’re really pleased to hear you found the course informative and very well presented by Douglas. We’ll make sure your kind comments are passed on to him, as feedback like this is always appreciated.
If you require any further advice or training, please don’t hesitate to get in touch.
Thanks again for taking the time to respond.
Really enjoyed the session
Really enjoyed the session - informative, engaging, well delivered and purposeful. Looking forward to putting the training into practice and improving systems at my place of work.
27 April 2026
Unprompted review
Reply from St Andrew's First Aid
Thank you for your feedback.
We’re really pleased to hear you enjoyed the session and found it informative, engaging, and well delivered. It’s great to know the training felt purposeful and that you’re feeling confident about putting it into practice and improving systems in your workplace.
We really appreciate you taking the time to share your thoughts, and we’ll make sure your comments are passed on to the trainer.
Fire Marshal Training
Enjoyed it and found it helpful in planning our fire strategies for opening our clinic and what the main requirements are as a fire marshal. Good value for money also.
27 April 2026
Unprompted review
Reply from St Andrew's First Aid
Hi Tess,
Thank you for your feedback.
We’re really pleased to hear you enjoyed the Fire Marshal training and found it helpful in planning your fire strategies for opening your clinic. It’s great to know the course supported your understanding of the key responsibilities and requirements of a fire marshal.
We also appreciate your comment on value for money and will ensure your feedback is shared with the trainer.
Thank you again for taking the time to respond
Reply from St Andrew's First Aid
Dear Catriona,
Thank you for your feedback.
We’re really pleased to hear you enjoyed the Moving and Handling Principles course and found the facilitator great, as well as the course itself.
We’ll make sure your comments are shared with the trainer, as feedback like this is always appreciated.
Thanks again for taking the time to respond.
More interaction needed?
I think it would have been good to do more of the group exercises. The trainer asked us to do a couple but then just read the rest out and didn't ask us to do them. I know it takes effort but I think we might have been more engaged if we had chatted in small groups more.
The course was interesting and informative and has definitely made me think more about safety in general and the risk of fire in particular.
I wonder if it would have been good to spend a bit more time on the usual responsibilities of fire marshals as this was only covered in the last half an hour of the course. But is perhaps the most important part of the course?
Also this is just a tiny thing, but it would have been nice to have non-dairy milk for tea/coffee if possible.
27 April 2026
Unprompted review
Reply from St Andrew's First Aid
Thank you for taking the time to share your feedback.
It’s really helpful to hear your thoughts on the level of interaction during the course. We appreciate your point about the group exercises—greater use of small group discussion can definitely help with engagement, and this is something we’ll take on board when reviewing the session design with the trainer.
We’re also glad to hear you found the course interesting and informative, and that it has prompted further consideration around fire safety and associated risks.
Your comments about the time allocated to fire marshal responsibilities are also noted. This is a key part of the role, and we will review the course structure to ensure it is covered in a way that allows sufficient time for understanding and discussion, rather than being left to the end.
Finally, thank you for highlighting the issue regarding non-dairy milk. While it may seem like a small point, we understand it can make a difference to delegates, and we will look at improving provision where possible.
We really appreciate your constructive feedback—it helps us continue to improve the training experience.
Fantastic course
Fantastic course, well executed, in an interesting manner
Thank you
9 April 2026
Unprompted review
Reply from St Andrew's First Aid
Thank you for your lovely feedback.
We’re really pleased to hear you enjoyed the course and found it well executed and engaging. It’s always great to see you attending our training sessions, and we appreciate your continued commitment to keeping your skills up to date through the annual first aid refresher.
We’ll make sure your comments are shared with the trainer.
Thanks again for taking the time to leave your feedback—we look forward to seeing you at a future course.
Excellent presentation by a very…
Excellent presentation by a very competent trainer. Made learning very enjoyable and interesting. Tea and Coffee facilities very good.
25 April 2026
Unprompted review
Reply from St Andrew's First Aid
Thank you for your great review, James! We're delighted to hear you enjoyed the course and found the presentation both enjoyable and interesting. It's also great to know you were happy with the tea and coffee facilities. We really appreciate you taking the time to share your feedback. If you need any further advice or training in the future, please don’t hesitate to get in touch.
Emergency First Aid at Work - 1 day training
Brilliant training course and venue and the trainer Kenny was an experienced trainer with lots of knowledge and experience of giving first aid.
24 April 2026
Unprompted review
Reply from St Andrew's First Aid
Thank you for your great review, Mirren! We're delighted to hear you enjoyed the course and found both the training and venue to be excellent. We'll be sure to pass your kind feedback on to Kenny—he’ll really appreciate it. If you need any further advice or training in the future, please don’t hesitate to get in touch.
Excellent training day with Nikki
Excellent training day with Nikki, she kept it fun and interesting. Thank you!
24 April 2026
Unprompted review
Reply from St Andrew's First Aid
Thank you for your excellent review, Louise! We're really pleased to hear you enjoyed the training day with Nikki and found it fun and interesting. We'll be sure to pass your kind feedback on to her. If you need any further advice or training in the future, please don’t hesitate to get in touch.
First Aid at Work Training
Aleesha, our instructor made everyone very welcome creating a very relaxed atmosphere. Her knowledge and bright, chirpy personality helped make it an enjoyable and fulfilling experience for all.
21 April 2026
Unprompted review
Reply from St Andrew's First Aid
Thank you for your lovely review! We're delighted to hear you felt welcomed and that the relaxed atmosphere helped make the training an enjoyable and fulfilling experience. We'll be sure to pass your kind feedback on to Aleesha—she’ll really appreciate it. If you need any further advice or training in the future, please don’t hesitate to get in touch.
The course was very interesting and…
The course was very interesting and insightful. I learned a lot and feel confident in applying this knowledge to my workplace. Kenny was an engaging and professional trainer.
23 April 2026
Unprompted review
Reply from St Andrew's First Aid
Thank you for your lovely review, Nicola! We’re really pleased to hear that you found the course interesting and insightful, and that you feel confident applying your new knowledge in the workplace.
It’s great to know Kenny delivered the training in such an engaging and professional way—he’ll really appreciate your feedback.
We really appreciate you taking the time to share your experience, and hope to see you again for future training!
Douglas was a great trainer
Douglas was a great trainer! Highly reccomend.
23 April 2026
Unprompted review
Reply from St Andrew's First Aid
Thank you for your great review, Gursevak! We’re really pleased to hear that Douglas was a great trainer and made such a positive impression.
We always aim to deliver clear, engaging, and supportive first aid training, so it’s great to know you’d highly recommend the course.
We really appreciate you taking the time to share your feedback and hope to see you again for future training!
Good level of knowledge through the one-day course.
Course has been well paced, friendly and with just the right level of information.
23 April 2026
Unprompted review
Reply from St Andrew's First Aid
Thank you for your great review, Jane! We’re really pleased to hear that you found the one-day course well paced, friendly, and pitched at just the right level.
It’s great to know the balance of information worked well for you. We always aim to deliver clear, engaging training that’s easy to follow while still building confidence and understanding.
We really appreciate you taking the time to share your feedback, and hope to see you again for future training!
Good Mental Health First Aid at Work Course
Very interesting, informative and provided open and in-depth discussion.
23 April 2026
Unprompted review
Reply from St Andrew's First Aid
Thank you for your great review, Jack! We’re really pleased to hear that you found the Mental Health First Aid at Work course interesting and informative, and that it provided open and in-depth discussion throughout.
We always aim to create a supportive environment where meaningful conversations can take place alongside practical learning, so it’s great to know this came across.
We really appreciate you taking the time to share your feedback and hope to see you again for future training!
eye opening and something to really…
eye opening and something to really think about when speaking to someone as a mental health first aider
23 April 2026
Unprompted review
Reply from St Andrew's First Aid
Thank you for your thoughtful review, Debbie! We’re really pleased to hear that you found the course eye-opening and impactful, especially in helping shape how you approach conversations as a Mental Health First Aider.
It’s great to know the training gave you something meaningful to reflect on. We always aim to create sessions that are practical, engaging, and supportive of real-life application.
We really appreciate you taking the time to share your feedback, and we hope to see you again for future training!
The teacher is great and the…
The teacher is great and the information received was very useful, Thanks to Colin who delivered the course, he is a great man and very knowledgeable,
23 April 2026
Unprompted review
Reply from St Andrew's First Aid
Thank you for your kind review, Ahmed! We’re really pleased to hear that you found the information useful and that Colin delivered the course so well. He’ll be delighted to hear your feedback.
It’s great to know you enjoyed the learning experience, and we always aim to provide clear, practical, and engaging training throughout.
We really appreciate you taking the time to share your thoughts, and hope to see you again for future training!
Douglas was very clear and precise
Douglas was very clear and precise. He kept the content of the course valid to what we were to understand of first aid and learn.
23 April 2026
Unprompted review
Reply from St Andrew's First Aid
Thank you for your great review, Sean! We’re really pleased to hear that Douglas delivered the course in such a clear and precise way, and that the content was relevant and easy to understand.
We always aim to keep our training practical and focused on what learners need to confidently apply first aid skills, so it’s great to know that came across.
We really appreciate you taking the time to share your feedback and hope to see you again for future training!
Instructor was very clear very…
Instructor was very clear very knowledgable and made it a goid lwarning experience
23 April 2026
Unprompted review
Reply from St Andrew's First Aid
Thank you for your great review, Ryan! We’re really pleased to hear that the instructor was clear, knowledgeable, and helped make it a good learning experience for you.
We always aim to deliver training that’s easy to follow, practical, and engaging, so it’s great to know that came across during your course.
We really appreciate you taking the time to share your feedback and hope to see you again for future training!
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