St Andrew's First Aid Reviews 5,891

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 1,184 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their engaging and knowledgeable approach, making learning enjoyable and easy to understand. Many people highlight the excellent service and user experience, noting the clear instructions and well-paced courses. Consumers frequently mention feeling confident and well-prepared after completing their training, appreciating the practical and informative sessions. However, some customers also noted that a trainer was perceived as patronizing and overly personal in their comments.

What people talk about most

Staff

People report positive experiences with staff. Customers consistently praise the instructors for being... See more

User experience

Customers consistently note positive experiences with user experience. Many reviewers praised the engaging... See more

Service

Consumers find service to be positive. Many reviewers praise the informative and engaging training sessions,... See more

Instructions

Reviewers highlight positive aspects of instructions. Customers consistently praise instructors for being... See more

Quality

Customers had positive experiences with quality. Reviewers consistently praise the high standard of the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easily accessible venue with plenty of parking spaces. Our trainer, Nikki Neesam has a relaxed and fun way of instructing. The 3 day course was light hearted but extremely informative.

Company replied

Rated 5 out of 5 stars

A very in depth and informative training day with Kenny.He covered all aspects of first aid thoroughly but made everything easy to follow and understand.Practical session doing CPR on the dummies and... See more

Company replied

Rated 5 out of 5 stars

KENNY IS A GREAT COMMUNICATOR AND MAKES EVERYONE FEEL AT EASE AND HE IS AT EASE WITH A SILENT AUDIENCE. HE IS KNOWLEDGABLE, EASY TO LISTEN TO YOU AND BUILDS RAPPORT WITH HIS CLASS. I WOULDNT HESITATE... See more

Company replied

Rated 5 out of 5 stars

The session really hit the spot — solid delivery, loads of useful info, and a trainer who kept everyone engaged with a good bit of humour. That combination makes first aid training so much easier to... See more

Company replied


Company details

  1. First aid station
  2. Educational institution
  3. Emergency Training
  4. Training Centre

Written by the company

St Andrew’s First Aid Training and Supplies Ltd is a social enterprise based in Scotland, with all profits being donated to St Andrew's First Aid. We want everyone to learn first aid so that no-one should suffer or die because they needed first aid and didn't get it.


Contact info

5.0

Excellent

TrustScore 5 out of 5

6K reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

My annual update course with Colin was…

My annual update course with Colin was very informative. It was a good reminder of everything I'd learned previously, while also introducing updates and different perspectives. I'd highly recommend both St Andrew's First Aid and Colin.

22 April 2026
Unprompted review
St Andrew's First Aid logo

Reply from St Andrew's First Aid

Thank you so much for your lovely review, Laura! It’s great to hear that your annual update course with Colin was informative and provided a helpful refresher while also introducing new updates and perspectives.

It’s always a pleasure to have you back training with us, and we really appreciate your continued trust in St Andrew’s First Aid. Colin will be delighted to hear your feedback and recommendation.

We’re grateful you took the time to share your experience, and we look forward to welcoming you again for your next update!

Rated 5 out of 5 stars

Very good and informative refresher…

Very good and informative refresher course! 3 hours was perfect.

22 April 2026
Unprompted review
St Andrew's First Aid logo

Reply from St Andrew's First Aid

Thank you so much for your kind review, Gillian! We’re really pleased to hear that you found the annual first aid refresher course very good and informative, and that the 3-hour format felt just right.

It was a pleasure having you attend, and we always aim to keep our refreshers practical, engaging, and to the point so they’re easy to build into busy schedules.

We really appreciate you taking the time to share your feedback, and we hope to see you again for your next update!

Rated 5 out of 5 stars

Great teaching

Great teaching, clear and well explained.

21 April 2026
Unprompted review
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Reply from St Andrew's First Aid

Thank you for your great review! We’re so pleased to hear you found the teaching clear and well explained. It’s great to know Kenny delivered an engaging and effective Emergency First Aid at Work (EFAW) course.

If we can be of any further support, please don’t hesitate to get in touch—we really appreciate your feedback!

Rated 5 out of 5 stars

First Aid Course( Holiday Inn Express(Hamilton)

The session really hit the spot — solid delivery, loads of useful info, and a trainer who kept everyone engaged with a good bit of humour. That combination makes first aid training so much easier to absorb, especially in an afternoon slot when people can start to drift.

20 April 2026
Unprompted review
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Reply from St Andrew's First Aid

Hi Valerie,

Thank you for such a thoughtful review—it’s really appreciated. It’s always a pleasure having you back with us, and we’re glad to hear this session hit the mark for you.

Keeping the training engaging (especially in those afternoon slots!) is something we put a lot of focus on, so it’s great to know the balance of useful information and a bit of humour helped make everything easier to take in.

We look forward to welcoming you again on your next update!

Rated 5 out of 5 stars

Great trainer

Ian was very good , credit to STANDREWS , great to be reminded , Made it serious but with a few laughs . Perfect . Well done Ian 😃

20 April 2026
Unprompted review
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Reply from St Andrew's First Aid

Thank you for your feedback, Andrew! We’re really pleased you enjoyed the course and found Ian to be a credit to St Andrew’s. It’s great to hear he struck the right balance between keeping things serious while still making the learning enjoyable. We’ll be sure to pass on your kind words to him 😃

If you require any further advice or training, please don’t hesitate to get in touch. Thanks again for training with us!

Rated 5 out of 5 stars

Great course would recommend it

Great course would recommend it

20 April 2026
Unprompted review
St Andrew's First Aid logo

Reply from St Andrew's First Aid

Thank you for your feedback, Colin! We’re really pleased you enjoyed the annual update course and would recommend it. We also want to sincerely thank you for your continued commitment to training with us — it’s always appreciated.

If you require any further advice or training, please don’t hesitate to get in touch. Thanks again for your ongoing support and training with us!

Rated 5 out of 5 stars

Great course today

Great course today. Emergency first aid at work and delivered by Colin. Very informative and interactive. Colin was very knowledgeable. Encouraged interaction in the group making the session fun.

20 April 2026
Unprompted review
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Reply from St Andrew's First Aid

Thank you for your feedback, Janice! We’re really pleased you enjoyed your Emergency First Aid at Work course and found it informative and interactive. Colin will be delighted to hear your kind words, and it’s great to know he helped make the session fun and engaging for the group.

If you require any further advice or training, please don’t hesitate to get in touch. Thanks again for training with us!

Rated 5 out of 5 stars

Trainer was great and went in to great…

Trainer was great and went in to great detail. Worthwhile course

20 April 2026
Unprompted review
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Reply from St Andrew's First Aid

Thank you for your feedback! We’re really pleased you found the trainer great and the course detailed and worthwhile.

If you require any further advice or training, please don’t hesitate to get in touch. Thanks again for training with us!

Rated 5 out of 5 stars

Very good instruction very…

Very good instruction very knowledgeable about this topic.

20 April 2026
Unprompted review
St Andrew's First Aid logo

Reply from St Andrew's First Aid

Thank you for your feedback, Andrew! We’re really pleased you found the instruction clear and the trainer very knowledgeable on the topic.

If you require any further advice or training, please don’t hesitate to get in touch. Thanks again for training with us!

Rated 5 out of 5 stars

Ashlee was 10/10

Ashlee was super engaging, and the overall presentation was well structured and delivered at a great pace when discussing fire safety.

20 April 2026
Unprompted review
St Andrew's First Aid logo

Reply from St Andrew's First Aid

Thank you for your feedback, Andy! We’re really pleased you found the session engaging, well structured, and delivered at a great pace. We’ll also make sure your comments are passed on to Aleesha.
If you require any further advice or training, please don’t hesitate to get in touch. Thanks again for training with us!

Rated 5 out of 5 stars

First Aid

Course was very interesting and extremely useful in my present employment

20 April 2026
Unprompted review
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Reply from St Andrew's First Aid

Thank you for your feedback, Andy! We’re really glad you found the course interesting and extremely useful in your current role.

If you require any further advice or training, please don’t hesitate to get in touch. Thanks again for training with us!

Rated 5 out of 5 stars

Chris is very good and delivers the…

Chris is very good and delivers the first aid course with obvious experience and it is clear to all the delegates that he has years of training behind him, thanks to Chris I have regained and topped up my first aid knowledge.
Kevin

20 April 2026
Unprompted review
St Andrew's First Aid logo

Reply from St Andrew's First Aid

Thank you for your feedback, Kevin! We’re really pleased to hear you found the course so valuable and that Chris’s experience and delivery helped you regain and build on your first aid knowledge. We’ll be sure to pass your kind comments on to him.

If you require any further advice or training, please don’t hesitate to get in touch. Thanks again for training with us!

Rated 5 out of 5 stars

Chris delivered a fun but informative…

Chris delivered a fun but informative course! I feel confident that should I require to deliver first aid that the knowledge and techniques delivered will help me do so!

20 April 2026
Unprompted review
St Andrew's First Aid logo

Reply from St Andrew's First Aid

Thank you for your feedback, Martyn! We’re really pleased you enjoyed the course and found Chris’s delivery both fun and informative. It’s great to hear you’re feeling confident in applying your first aid knowledge and techniques if needed.

If you require any further advice or training, please don’t hesitate to get in touch. Thanks again for training with us!

Rated 5 out of 5 stars

This is a very informative course

This is a very informative course. You will learn everything from small cuts/grazes and applying the correct dressing to dealing with more serious situation's that might involve evaluating the incident to correctly administering CPR or using a defibrillator. Tony who presented the course was very informative and happy to answer all questions you may have had

16 April 2026
Unprompted review
St Andrew's First Aid logo

Reply from St Andrew's First Aid

Thank you for your detailed feedback, Darren! We’re really pleased you found the course informative and comprehensive, and that you felt confident covering everything from minor injuries through to CPR and defibrillator use. Tony will be delighted to hear your kind words and that he was able to support you throughout the training.

If you require any further advice or training, please don’t hesitate to get in touch. Thanks again for training with us!

Rated 2 out of 5 stars

Vince was patronising and cheeky

Vince was patronising and cheeky. Thinks he is funny, but actually, telling folk they remend him of Rab C Nesbitt is just too personal.

16 April 2026
Unprompted review
St Andrew's First Aid logo

Reply from St Andrew's First Aid

Thank you for taking the time to leave feedback, Lynne. I’m sorry to hear that parts of the course did not meet your expectations and that some comments made you feel uncomfortable. That is never the experience we aim to provide.

We will make sure your comments are passed on to the relevant team for review and reflection, as we always want our training to be professional, respectful, and engaging for everyone.

Rated 5 out of 5 stars

Great Trainer

Brilliant course. Colin is a great trainer. Covers what you need to know.

13 April 2026
Unprompted review
St Andrew's First Aid logo

Reply from St Andrew's First Aid

Thank you for your feedback, Lorraine! We’re really pleased you enjoyed the course and found it clear and informative. Colin will be delighted to hear your kind words.
If you require any further advice or training, please don’t hesitate to get in touch. Thanks again for training with us!

Rated 5 out of 5 stars

Great instructors

Great instructors - Vince and Dougie.

15 April 2026
Unprompted review
St Andrew's First Aid logo

Reply from St Andrew's First Aid

Thank you for your feedback, Siobhan! We’re really glad you enjoyed the course and found Vince and Dougie to be great instructors. We’ll be sure to pass your kind comments on to them.

If you require any further advice or training, please don’t hesitate to get in touch. Thanks again for training with us!

Rated 5 out of 5 stars

Interactive sessions with Vince 15/4…

Interactive sessions with Vince 15/4 and Douglas 16/4

15 April 2026
Unprompted review
St Andrew's First Aid logo

Reply from St Andrew's First Aid

Thank you for your feedback, Vicky! We’re really pleased you enjoyed the interactive sessions with Vince and Douglas on 15/4 and 16/4. :)))) We’ll be sure to pass your kind comments on to them.

If you require any further advice or training, please don’t hesitate to get in touch. Thanks again for training with us!

Rated 5 out of 5 stars

Positive

Friendly, informative and engaging instructor. Content suitable.

16 April 2026
Unprompted review
St Andrew's First Aid logo

Reply from St Andrew's First Aid

Thank you for your feedback! We’re really glad you found the instructor friendly, informative, and engaging, and that the course content was suitable.

If you require any further advice or training, please don’t hesitate to get in touch. Thanks again for training with us!

Rated 5 out of 5 stars

very well explained by instructor

Good instructor good class mates

15 April 2026
Unprompted review
St Andrew's First Aid logo

Reply from St Andrew's First Aid

Thank you for your feedback! We’re really pleased you enjoyed your First Aid at Work course at our new Glasgow training venue. It’s great to hear the instructor explained everything clearly and that you had a positive experience with your classmates.

If you require any further advice or training, please don’t hesitate to get in touch. Thanks again for training with us!

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