FirstAid4Sport Reviews 

10,968
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 331 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the extremely fast delivery times, noting that packages arrive promptly and are always securely packaged. Many consumers highlight the outstanding product quality and exceptionally reasonable pricing available across a wide selection of helpful items. People also find the online ordering process very easy to navigate and deeply appreciate the prompt customer service. However, some people mentioned facing unexpected issues regarding product sizing, noting that specific items were simply too big. A few reviewers also experienced occasional delivery date delays or minor logistical difficulties when trying to arrange item collections.

What people talk about most

Product

Users describe positive interactions with product, highlighting reasonable pricing and great quality across... See more

Delivery service

Consumers find delivery service to be efficient, with reviewers frequently highlighting rapid processing and... See more

Order

Reviewers highlight positive aspects of order, noting that the website provides a simple system and easy... See more

Service

Clients share satisfaction on service, frequently highlighting exceptional delivery speeds, reliable next-day... See more

Quality

Customers consistently note positive experiences with quality, praising well-made items, reasonable pricing,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent company to deal with. Ordered Muuler elasticated knee brace for mother. Has given her more support and she is delighted with it. Ordered previously for other knee and both have helped her mo... See more

Company replied

Rated 5 out of 5 stars

Easy to use site for ordering the items that I required. Other pretape adhesives and removal sprays maybe cheaper but for me these work the best for my skin. The service is prompt from FirstAid4Sport... See more

Company replied

Rated 5 out of 5 stars

Products fairly priced, very fast delivery. Good choice of products. ( I was buying some general first aid products & elastic bandage for my hands,fingers as I have osteoarthritis, so not a sports per... See more

Company replied

Rated 5 out of 5 stars

Bought Muller elasticated knee support for mother with arthritic knee. Order delivered by Royal Mail next day. She is wearing support and has noticed immediate improvement going up and down stairs.... See more

Company replied


Company details

  1. #6 of 45 best companies in Medical supply store
  2. #8 of 15 best companies in First aid station
  3. #6 of 27 best companies in Hospital equipment and supplies store
  4. #3 of 10 best companies in Physiotherapy equipment supplier
  5. #3 of 14 best companies in Rugby Shop

About FirstAid4Sport

Written by the company

At FirstAid4Sport we pride ourselves on our extensive range of products for the prevention and treatment of sports injuries and sports first aid. We are specialists in sports taping, strapping, supports, and braces to help you recover from injuries faster, and prevent them from happening in the first place. Order our best-selling products below:
Shop First Aid
Shop Tape
Shop Supports & Braces

About FirstAid4Sport

Written by the company

Free delivery on orders over £65
Firstaid4sport manufacturers Sports First Aid Kits, Sports Taping and Strapping along with Supports and Braces to treat or prevent sports injuries.
We have long-standing relationships with our customers & only offer 5-star service!

Special rates for clubs and teams

Exclusive Club Account!

Exclusive Club Account!
If you are part of a team or a member of a sports club, set up a club account with us for special discounted rates and a dedicated account manager.

Contact info

4.8

Excellent

TrustScore 5 out of 5

11k reviews

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4.8

All reviews

(10,968)

331 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing service from start to finish

Amazing service from start to finish. Extremely simple to use with a great range of products.

7 September 2026
FirstAid4Sport logo

Reply from FirstAid4Sport

Thank you so much for your fantastic feedback, John!

We’re delighted to hear you found our service simple to use and enjoyed the range of products we offer. We really appreciate your support and hope to see you again soon.

Kind Regards,
Firstaid4sport Customer Service Team

Rated 5 out of 5 stars

Great oil that smells divine

The massage oil arrived promptly, securely packaged and as always is a great oil to use and smells fabulous.

4 September 2026
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Reply from FirstAid4Sport

Thank you so much for your lovely review! We’re delighted to hear that your massage oil arrived promptly and securely packaged, and that you’re enjoying the quality and fabulous scent. We really appreciate your continued support and hope to see you again soon!

Kind Regards,
Firstaid4sport Customer Service Team

Rated 5 out of 5 stars

Great product

Great product, gloves perfect fit & great quality. good price for quality.Fast delivery, well packaged.
Highly recommend

4 September 2026
FirstAid4Sport logo

Reply from FirstAid4Sport

Thank you so much for your fantastic review, Terri! We’re delighted to hear that you’re happy with the fit, quality, and value of the gloves. We really appreciate your recommendation and hope to see you again soon! 😊

Kind Regards,
Firstaid4sport Customer Service Team

Rated 5 out of 5 stars

Excellent value pack and delivered…

Excellent value pack and delivered really quickly.

2 September 2026
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Reply from FirstAid4Sport

We're delighted to hear that you found our value pack excellent and that it arrived so quickly. Thank you for your positive feedback; we truly appreciate it.

Kind Regards,
Firstaid4sport Customer Service Team

Rated 5 out of 5 stars

“As a growing osteopathy clinic

“As a growing osteopathy clinic, we use a large amount of massage oil and have relied on FirstAid4Sport for many years. Their service has always been excellent, with reliable next‑day delivery. Highly recommended.”

3 September 2026
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Reply from FirstAid4Sport

Thank you so much for your kind review, Sonya! We truly appreciate hearing such lovely feedback from our loyal customers. We’re delighted to know you had a great experience and look forward to welcoming you back again in the future.

Kind Regards,
Firstaid4sport Customer Service Team

Rated 5 out of 5 stars
FirstAid4Sport logo

Reply from FirstAid4Sport

We're happy to hear that our service was prompt and very good. We appreciate your positive feedback, Daniel.

Kind Regards,
Firstaid4sport Customer Service Team

Rated 5 out of 5 stars

Great belt so comfortable…

Great belt so comfortable andsupportive,great delivery. Thanks.

1 September 2026
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Reply from FirstAid4Sport

We're delighted to hear you found the belt comfortable and supportive, and that you had a great delivery experience. Thank you for your wonderful feedback, Steve.

Kind Regards,
Firstaid4sport Customer Service Team

Rated 5 out of 5 stars

5 star

Super quality, superb items, quick delivery. Only one place to get all your medical equipment

28 August 2026
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Reply from FirstAid4Sport

We love to hear this fantastic feedback, Tony. Thank you so much for your order and review.

Kind Regards,
Firstaid4sport Customer Service Team

Rated 5 out of 5 stars

Prompt reply by email when I signed up

Prompt reply by email when I signed up. Website easy to use and items arrived quickly as advised.

27 August 2026
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Reply from FirstAid4Sport

We're so glad to hear you found our website easy to use and that your items arrived quickly! We appreciate your positive feedback, Sophie.

Kind Regards,
Firstaid4sport Customer Service Team

Rated 5 out of 5 stars

Excellent service

Excellent service, good value, super fast delivery, user friendly site.

25 August 2026
FirstAid4Sport logo

Reply from FirstAid4Sport

We're so pleased to hear that you had such a positive experience with our service, value, and delivery. Thank you for your wonderful feedback, Mary!

Kind Regards,
Firstaid4sport Customer Service Team

Rated 5 out of 5 stars

Always quick prompt delivery and…

Always quick prompt delivery and competitive pricing

26 August 2026
FirstAid4Sport logo

Reply from FirstAid4Sport

We're so pleased to hear that you consistently receive quick deliveries and find our pricing competitive. Thank you for your kind words, David!

Kind Regards,
Firstaid4sport Customer Service Team

Rated 5 out of 5 stars

Great service

Great service - always quick to dispatch orders

26 August 2026
FirstAid4Sport logo

Reply from FirstAid4Sport

We're so happy to hear that our quick dispatch times are appreciated! Thank you for your wonderful feedback.

Kind Regards,
Firstaid4sport Customer Service Team

Rated 5 out of 5 stars

Good service , product and online advice

The ice container we ordered arrived next day, so excellent service for a device used to address injury. The manufacturer's instruction leaflet was pathetic full of caveats in extremely small print and little operational information. However, your online video suggesting using blocks of ice rather than ice cubes has been very valuable. We are casting our ice blocks in used juice cartons as they don't split.

25 August 2026
FirstAid4Sport logo

Reply from FirstAid4Sport

We are pleased to hear that your ice container arrived so quickly, especially given its importance for injury recovery. We appreciate you highlighting the clarity of our online video regarding ice blocks; we are always working to provide helpful resources. We also value your feedback on the manufacturer's instructions and will certainly consider it for future improvements. Thank you for sharing your creative solution for making ice blocks, Ned!

Kind Regards,
Firstaid4sport Customer Service Team

Rated 5 out of 5 stars

Great service

Great service, quick delivery, and quality products/

24 August 2026
FirstAid4Sport logo

Reply from FirstAid4Sport

We're delighted to hear that you experienced great service, quick delivery, and are happy with the quality of our products. Thank you for your positive feedback, Gerry!

Kind Regards,
Firstaid4sport Customer Service Team

Rated 5 out of 5 stars

Order arrived very quickly and was…

Order arrived very quickly and was exactly as advertised

24 August 2026
FirstAid4Sport logo

Reply from FirstAid4Sport

We're so pleased to hear that your order arrived quickly and met your expectations perfectly. Thank you for sharing your positive experience with us, Carolyn!

Kind Regards,
Firstaid4sport Customer Service Team

Rated 5 out of 5 stars

I urgently need a speedy service.

I urgently need a replacement AirCast boot… it arrived next day… thank you.

20 August 2026
FirstAid4Sport logo

Reply from FirstAid4Sport

We're so glad we could get your replacement AirCast boot to you quickly when you needed it most. We appreciate your kind words, Mark!

Kind Regards,
Firstaid4sport Customer Service Team

Rated 5 out of 5 stars

Good price and quick delivery.

Good price and quick delivery.

20 August 2026
FirstAid4Sport logo

Reply from FirstAid4Sport

We're so glad to hear that you found our pricing satisfactory and that your order arrived quickly! Thank you for your positive feedback, Steve.

Kind Regards,
Firstaid4sport Customer Service Team

Rated 2 out of 5 stars

Although the description said this knee…

Although the description said this knee brace would fit most knees it was too big for my leg and kept falling down. I'm 5ft 5", female but muscular and so assume this product would be a better fit for men or those who are overweight or have large legs

20 August 2026
FirstAid4Sport logo

Reply from FirstAid4Sport

We appreciate you sharing your experience with the knee brace. We understand your frustration when a product doesn't fit as expected, especially when the description suggests otherwise. Our sales team are looking into this and will be in contact to resolve this for you. Your feedback about the sizing is valuable, and we will certainly consider it as we review our product descriptions and sizing guidelines to ensure better accuracy for all our customers.

Kind Regards,
Firstaid4sport Customer Service Team

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