First Charter Bus Rental - Randolph Reviews 66

TrustScore 3 out of 5

3.1

15 York Avenue, 2368 Randolph, MA, US


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Rated 5 out of 5 stars

We used them on our wedding day for transporting our guests from the hotel to our venue. Everything went smoothly. They worked with us to create a timeline for the day and everything went according to... See more

Rated 5 out of 5 stars

I read many reviews before making calls to get quotes for a bus to transport wedding guests. First Charter had good reviews. I called several companies, and First Charter was the most responsive wit... See more

Rated 5 out of 5 stars

Very good communication and easy to work with. Payment transactions were easy to deal with. Drivers were very friendly and timely!

Rated 5 out of 5 stars

We used school bus transportation from/to our hotel and the wedding venue on 9/10/22. It worked out fantastic. Our driver, Connie, was so nice and our guests enjoyed her and the ride. And she also... See more


Company details

  1. Bus and coach company
  2. Bus Charter

About First Charter Bus Rental - Randolph

Written by the company

Think Yellow for your next event.

From field trips and party buses to corporate events and conventions to national organizations and non-profits, choosing yellow is the fun and flexible choice for all types of groups and destinations. School bus rental prices range from $85 to $125* per hour.

First Student is North America’s largest and most trusted provider of chartered yellow school bus transportation because we have the best drivers, buses and customer service.

The best buses

Because we have North America’s largest fleet, we are able to provide you with the best, newest and cleanest buses in the industry.

The best drivers

Most of your experience comes down to the driver, and we take our responsibility to provide you with a safe, respectful and caring professional driver, very seriously. We have a thorough screening and selection process to ensure we hire only the best and a continual training program to make them even better.

The best customer service

First Student has dedicated charter centers across North America, staffed with transportation professionals who know your region and are ready to partner with you on your most complex transportation needs.

*Location prices vary. Minimum trip time and other restrictions may apply.

Your Event
Let's Plan
Get a Quote
Contact Us

Contact info

  • 15 York Avenue, 2368, Randolph, MA, United States

  • 800-774-3135

3.1

Average

TrustScore 3 out of 5

66 reviews

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Rated 5 out of 5 stars

Reliable

The most important aspect to us was to have a reliable service and responsible driver and we felt we had both.

23 September 2022
Rated 1 out of 5 stars

Late, Lost and Reckless

General customer service to set everything up was very slow, however we opted to give the benefit of the doubt and book with First Charter. Unfortunately the bus arrived late to pick our group up, and then got lost on the 4 mile drive between the hotel and our wedding venue. It resulted in our wedding needing to be started 15 minutes late and some very stressful moments, including our guests sharing that the driver went over some curbs and around the same rotary several times. On the trip home, the driver was on the verge of going in the wrong direction again and then recklessly corrected the turn (with multiple cars honking at us). Considering we paid $850 for a total drive of less than 10 miles and the driver was not prepared with directions and was late, I have to provide only 1 star. Was highly disappointed.

7 August 2022
Rated 5 out of 5 stars

We had a great experience working with…

We had a great experience working with First Charter Bus Rental - They were very responsive to our questions and some changing needs leading up to an event, and were timely and very nice to work with on the date of the event itself! Thank you!

12 June 2022
Rated 4 out of 5 stars

The bus driver was excellent

The bus driver was excellent! The only downside was that the bus arrived for the first pickup at school late (5 minutes after we were supposed to depart), so the field trip was slightly delayed.

20 May 2022

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