Our driver was awesome!!!!! So polite and very friendly!!! It takes alot to deal with drunk, loud people and he was so so patient!!!
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See what reviewers are saying
Service delivered as promised. Easy experirnce from start to finish. Drivers very friendly, proffesional and accomodating.
We had a great experience. I would have given 5 stars, but getting hold of you to book and adjust is INSANE!! Andrew, our driver, was fantastic. I was very happy with the how the day turned out. Th... See more
Excellent experience. Our drivers were very professional and nice. We had our first field trip in 2 years since covid. Attaining busing is difficult but First Student worked with us to make it happen.... See more
Company details
About First Charter Bus Rental - Walden
Written by the company
Think Yellow for your next event.
From field trips and party buses to corporate events and conventions to national organizations and non-profits, choosing yellow is the fun and flexible choice for all types of groups and destinations. School bus rental prices range from $85 to $125* per hour.
First Student is North America’s largest and most trusted provider of chartered yellow school bus transportation because we have the best drivers, buses and customer service.
The best buses
Because we have North America’s largest fleet, we are able to provide you with the best, newest and cleanest buses in the industry.
The best drivers
Most of your experience comes down to the driver, and we take our responsibility to provide you with a safe, respectful and caring professional driver, very seriously. We have a thorough screening and selection process to ensure we hire only the best and a continual training program to make them even better.
The best customer service
First Student has dedicated charter centers across North America, staffed with transportation professionals who know your region and are ready to partner with you on your most complex transportation needs.
*Location prices vary. Minimum trip time and other restrictions may apply.
Contact info
2306 Walden Ave., 14225, Buffalo, NY, United States
- 800-774-3135
4.2
Great
22 reviews
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Bus never picked us up
They never picked us up. I called several times, and the only “help” they were able to provide was telling me that they’ll contact the manager or the charter driver and get back to me. We ended up all ubering to our location and being an hour late, after waiting 45 mins to see if the bus showed up. I plan on asking for a full refund, but would never recommend using this company again
1 December 2019
Unprompted review
Reply from First Charter Bus Rental - Walden
I'm sorry you had this experience and I assure you that this is not typical. My name is Tammy and I run the Charter Center in the Eastern United States. Will you please reach out to me? I would like to understand more so I can take corrective action and work to make your situation right.
Thanks,
Tammy Ward
Charter Center Manager
Tammy.Ward@firstgroup.com
732-280-4927
Vehicle sent for pick up did not…
Vehicle sent for pick up did not accommodate all passengers. 2 passengers had to drive themselves. Confirmation was for vehicle to hold 20pax; it only held 14! Pls contact me BEFORE charging my credit
25 October 2019
Unprompted review
Reply from First Charter Bus Rental - Walden
I'm sorry you had this experience and I assure you that this is not typical. My name is Tammy and I run the Charter Center in the Eastern United States. Will you please reach out to me? I would like to understand more so I can take corrective action and work to make your situation right.
Thanks,
Tammy Ward
Charter Center Manager
Tammy.Ward@firstgroup.com
732-280-4927
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